Please help me: SB X-Fi Xteme Gamer

[Arcalimon]

Sorry guys if i post again but i got no answer and i realized i gave incorrect informations.

My problem is the following: I followed exactly everything what was written in other posts withou any kind of success. The sound is utterly bad, not clean, it screeches a lot, i also found that as soon as i start any kind of application (I.e. Dragon Age or Aion) the sound vanishes completely and everything is muted.

I've downloaded everything, uninstalled my audio card at least 10 times with no results, they system also does not find it if i uninstall it and i restart.

Today the audio card also led my PC to boot failure, solved as soon as i uninstalled it.

My mobo is a M2N4-SLI from Asus, O/S is Windows 7 Ultimate (coming from Vista Home Premium 32) please help me!!

 

[skunksmash]

Sorry guys if i post again but i got no answer and i realized i gave incorrect informations.

My problem is the following: I followed exactly everything what was written in other posts withou any kind of success. The sound is utterly bad, not clean, it screeches a lot, i also found that as soon as i start any kind of application (I.e. Dragon Age or Aion) the sound vanishes completely and everything is muted.

I've downloaded everything, uninstalled my audio card at least 10 times with no results, they system also does not find it if i uninstall it and i restart.

Today the audio card also led my PC to boot failure, solved as soon as i uninstalled it.

My mobo is a M2N4-SLI from Asus, O/S is Windows 7 Ultimate (coming from Vista Home Premium 32) please help me!!

i have this card & installing it was a complete pig.... (SB0770)

has the card ever worked, on a prior OS..??

are you using the drivers on the disc..??

what audio connections are you using ...(analogue / digital)

is the card a recent purchase..?? (new / used)

do you have full access to the ''X-FI control panel''

 

[Arcalimon]

ON Vista 32 it was working without any problem

The Drivers on the disc cannot be used anymore and don't know why Win 7 does not allow me to run the cd (how can i completely wipe everything about the card?)

Don't know about the connection how can i find it?

The card is no more than 6 months old

X-Fi functionality are broken the system tells me there's no device and if i try again it opens but nothing changes.

About the drivers: I used in order: 1) Win 7 auto update 2) X-Fi SUpport Pack 2 3) official creative drivers


Don't really know what to do, can you make me a short step-by-step guide?

 

[skunksmash]

ok...... im no soundcard expert, it took me 4 days to properly get this card configured in my rig..

forget the disc drivers, they wont run on ''7''

try this.....

uninstall any ''creative'' software from your programs directory

reboot into ''safe mode'', then remove the soundcard drivers from the ''device manager''

reboot.....

let this run to desktop, it should then detect the add in PCI device, after that it should report ''creative SB X-Fi''.

reboot...

again go through to desktop, the updater should then start.... install all programs from the updater....& then reboot if prompted.

i had to keep trying to install the drivers as the card seemed very intermittent (it was there one minute & gone the next ) until the drivers were installed.

what cables are you running for the sound ..?? (analogue.. red/white) (stereo headphone jack) (optical / digital / SPDIF / TOSlink)

the fist two run off the default sound device provided by windows, the last on will require you to manually switch the default device to SPDIF connection, might of changed when you upgraded the OS.

hope this helps in some way........

 

[Arcalimon]

will try and let you know anyway i'm using together with the card the Creative Dolby Surround 5.1 linked to the card with three jacks, in order from the right to the left: Yellow, Black, Green, it always worked like that.

Are these the cable are you talking about?

 

[skunksmash]

will try and let you know anyway i'm using together with the card the Creative Dolby Surround 5.1 linked to the card with three jacks, in order from the right to the left: Yellow, Black, Green, it always worked like that.

Are these the cable are you talking about?

yes, that's them..... you should be ok, the SPDIF settings are no longer relevant (unless its switched itself to SPDIF in the ''sound properties'' & your using analog) might be worth a look.

 

[Arcalimon]

The default device is Creative Speakers right now... anyway i have the Digital Audio (HDMI) High Defintion Audio device in the ''manage audio device'' sheet that is ''not linked'' and i don't know why.

 

[skunksmash]

The default device is Creative Speakers right now... anyway i have the Digital Audio (HDMI) High Defintion Audio device in the ''manage audio device'' sheet that is ''not linked'' and i don't know why.

are you seeing this.....



note....im using the optical connection so SPDIF is the default device here, yours should be the other way around...

 

[Arcalimon]

http://img137.imageshack.us/img137/4078/audiodevice.jpg

This is what i see, Non connesso = not connected


Tried to fix the settings as you said but nothing...

Why i have that third device not connected??

 

[skunksmash]

the 3rd option sends sound via HDMI to a TV, are you running it through a HDTV..??

 

[Arcalimon]

Not at all

I have my wide screen monitor and nothing else it appeared automatically.

Anyway how should i completely wipe everything from the system??

Sometimes it does not find the device automatically so if does not finds it which drivers i have to use??

 

[skunksmash]

Not at all

I have my wide screen monitor and nothing else it appeared automatically.

Anyway how should i completely wipe everything from the system??

Sometimes it does not find the device automatically so if does not finds it which drivers i have to use??

you could use a driver sweeper or even rollback the PC, the X-Fi drivers should of prompted a restore point.

once sweeped or rolled back try the above install method again, i think the cards are still a little flakey on W7.

sorry mate, i couldn't understand your last sentence...

 

[Arcalimon]

I driver sweeped everything and uninstalled the devices.

When i rebooted the pc, the system didn't find the audio device automatically, i tried to find it manuall and it said to me ''No device detected''.

That's annoying will try your method.

Last question, will the Win update install the applications related with the card as well or not??

 

[skunksmash]

I driver sweeped everything and uninstalled the devices.

When i rebooted the pc, the system didn't find the audio device automatically, i tried to find it manuall and it said to me ''No device detected''.

That's annoying will try your method.

Last question, will the Win update install the applications related with the card as well or not??

no...windows will install the generic driver for your soundcard..... this IS NOT the actual card driver, it simply means windows has recognized the device as a soundcard.

the ''creative'' update will install the main driver from the web.


persevere with it mate, my card was doing a disappearing act before i could get the drivers on.

 

[Arcalimon]

Mmm but if i can't run the cd how can i install the creative update?

 

[skunksmash]

Mmm but if i can't run the cd how can i install the creative update?

i know....if the machine does not detect the card upon boot up, were stuck.

you'll need to keep rebooting until its detected......

   Warning

remember once the machine detects the 3rd party card, you must reboot in order to enable the online updater..

 

[Arcalimon]

Ok i'll try brb in a few minutes i'll let you know

 

[Arcalimon]

Windows is completely ignoring my card :s

 

[skunksmash]

Windows is completely ignoring my card :s

ok....there is a method of getting it to detect, but your not gonna like it.

ive done this with a few PCI cards when they fail to detect...

turn off the PC, open the case & pull out the card so its basically resting in the PCI slot, boot into windows & when the desktop is fully loaded gently push the card back into the slot while the rigs running.., not ideal & does come with risks, but it usually forces a detection..

its up to you though....

 

[Arcalimon]

I tried to make it find automatically drivers online it tells me there are no drivers available and it's not detecting the X-Fi still, will try your solution.

Trying to find driver through cd is a bad idea?