Blu ray won't play!

staple salad

New member
Local time
3:51 PM
Messages
6
I installed Windows 7 on my desktop, and now I can't play bluray movies using PowerDVD 9.

I played them easily when I had Vista installed, but now I get "video driver not compatible". I have updated my video card's drivers, but it still won't work.

I'm running Windows 7 64-bit and I have an NVIDIA graphics card with HD capabilities. On Vista the blurays played perfectly with out problem. I have the exact same hardware makeup.
 

My Computer My Computer

At a glance

Vista/7Intel i-7 9209gb DDR3Nvidia GeForce GTX260
Computer Manufacturer/Model Number
Gateway FX6801-03
OS
Vista/7
CPU
Intel i-7 920
Memory
9gb DDR3
Graphics Card(s)
Nvidia GeForce GTX260
Can you play them in Windows Media Player?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64Intel Core 2 Duo T9300 2.5 GHz4GB Kingston DDR2-800NVIDIA Geforce 8600M GT (512MB Model)
Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
I haven't tried using Windows Media Player for my blu-rays. It doesn't work for media center, and I know that the WMP in Vista didn't play them... I'll try it though.

But Cyberlink says that it's compatible with Windows 7 too.
 

My Computer My Computer

At a glance

Vista/7Intel i-7 9209gb DDR3Nvidia GeForce GTX260
Computer Manufacturer/Model Number
Gateway FX6801-03
OS
Vista/7
CPU
Intel i-7 920
Memory
9gb DDR3
Graphics Card(s)
Nvidia GeForce GTX260
You think you updated your video driver but it didn't actually update. In device manager, does your display adapter show as standard vga?
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Blu-ray won't play in Windows 7

I installed Windows 7 on my desktop, and now I can't play bluray movies using PowerDVD 9.

I played them easily when I had Vista installed, but now I get "video driver not compatible". I have updated my video card's drivers, but it still won't work.

I'm running Windows 7 64-bit and I have an NVIDIA graphics card with HD capabilities. On Vista the blurays played perfectly with out problem. I have the exact same hardware makeup.

Having a very similar problem with Sony VAIO VGX-TP20E. Upgraded to Windows 7 (32-bit), now the bundled WinDVD app won't play Blu-ray discs. Same goes for newer WinDVD 10 and Cyberlink PowerDVD 9. I either get an error message or nothing happens.

HELP!!!
 

My Computer My Computer

At a glance

Windows 7
Computer Manufacturer/Model Number
Sony VAIO VGX-TP20E
OS
Windows 7
I installed Windows 7 on my desktop, and now I can't play bluray movies using PowerDVD 9.

I played them easily when I had Vista installed, but now I get "video driver not compatible". I have updated my video card's drivers, but it still won't work.

I'm running Windows 7 64-bit and I have an NVIDIA graphics card with HD capabilities. On Vista the blurays played perfectly with out problem. I have the exact same hardware makeup.

Having a very similar problem with Sony VAIO VGX-TP20E. Upgraded to Windows 7 (32-bit), now the bundled WinDVD app won't play Blu-ray discs. Same goes for newer WinDVD 10 and Cyberlink PowerDVD 9. I either get an error message or nothing happens.

HELP!!!

Hi.

Install the latest driver from NVIDIA's website for the video card.

 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Had a same problem in another thread.
Since my costumer needed its laptop, i had to go-back to Vista 32 Ultimate, then install PowerDVD 9.
Worked like a cham, no problems.

But i found no solution for Windows 7.
It sounds strange to me that MS, Cyberlink and other companies are having such those problems with Blu-ray playng on the newest M$ OS, they should be supporting it.
Or it may be a kind of lock, like...if no online activation somehow, you can't play blu-ray.

I don't have a blu-ray drive on my computer and i don't plan to have one that soon (I'm very satisfied on downloading 720p movies/BR-Rip). But most newer laptops will have it, since its nice to offer the costumer a blu-ray drive.

Oh, btw: I couldn't install the latest driver "normally". Had to download a modded inf in order to install the driver. Also, i found around the web (forgot where) a way to install desktop drivers on laptops. Dunno if it would solve the problem.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
Had a same problem in another thread.
Since my costumer needed its laptop, i had to go-back to Vista 32 Ultimate, then install PowerDVD 9.
Worked like a cham, no problems.

But i found no solution for Windows 7.
It sounds strange to me that MS, Cyberlink and other companies are having such those problems with Blu-ray playng on the newest M$ OS, they should be supporting it.
Or it may be a kind of lock, like...if no online activation somehow, you can't play blu-ray.

I don't have a blu-ray drive on my computer and i don't plan to have one that soon (I'm very satisfied on downloading 720p movies/BR-Rip). But most newer laptops will have it, since its nice to offer the costumer a blu-ray drive.

Oh, btw: I couldn't install the latest driver "normally". Had to download a modded inf in order to install the driver. Also, i found around the web (forgot where) a way to install desktop drivers on laptops. Dunno if it would solve the problem.

Cyberlink PowerDVD has always worked perfect for me here on 7 since last year.

Here's the modded way for laptop drivers...

http://www.sevenforums.com/graphic-cards/36593-nvidia-driver-convert-desktop-mobile-laptop.html
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
PowerDVD Ultra 9 is working fine for me.

Since installing my liteon bluray drive the other night and upgrading the powerDVD yesterday, tonite was my first go at it. I popped in the new Star Trek.

I remember asking sometime ago whether it would be wise to upgrade my HD2600XT because I heard it wouldn't support ALL the features of Windows 7 under bluray.

The only thing that happened was PowerDVD stopped for a second while Windows 7 switched to basic and a brief message came up that said my card would not support aero while playing bluray--exactly what I read. No huge deal--who needs aero when watching a movie---and as soon as I ejected the disc--Windows 7 reverted back to full featured without me having to do a thing. That's what I like--automatic pilot :D
 

My Computer My Computer

At a glance

windows 7 Professional 64 BitI7-3930G.Skill 4X 4 GB DR3 240 pin 16GB totalEVGA 670
Computer Manufacturer/Model Number
Custom build; parts from the Egg
OS
windows 7 Professional 64 Bit
CPU
I7-3930
Motherboard
Asus P9X79 PRO
Memory
G.Skill 4X 4 GB DR3 240 pin 16GB total
Graphics Card(s)
EVGA 670
Sound Card
Energy Take 5, Sennheiser HD 205 phones, X-FI
Monitor(s) Displays
Hanns G 21.5" HH221 and Samsung 19" 940BW and Hannspree
Screen Resolution
2X 1920X1080 and 1X 1440X900
Hard Drives
3-- internal 250 GB WD; 1-- internal 1 TB Samsung ---plus 3 WD external HDs (sizes vary to 1.5 TB); Crucial M4 128GB SSD, 1 Pioneer BDR-207 Bluray writer;
and 1--LG Lightscribe DVD drive
PSU
1000 Watt XFX Pro Series
Case
Thermaltake Chaser
Cooling
Corsair H80
Keyboard
Logitech Wireless and backlit
Mouse
Logitech Rollerball
Other Info
79 " long desk from Ikea. Sauder 71 inch long "speaker" shelf.

Optical and analog outs to a Yamaha RX-V 650 driving Energy Take 5.1 speaker system. Technics TT. Realistic mixer. Senns cans.
I have the same issue

Having a very similar problem with Sony VAIO VGX-TP20E. Upgraded to Windows 7 (32-bit), now the bundled WinDVD app won't play Blu-ray discs. Same goes for newer WinDVD 10 and Cyberlink PowerDVD 9. I either get an error message or nothing happens.

HELP!!!

Did you find a solution?
I don't get an error message. Nothing happens.

The computer is hooked up to a Sony Bravia via HDMI. What are some things I should look for to trouble shoot?

Sony is absolutely no help because the computer is running Windows 7 and not Vista. The computer runs 7 great.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer Manufacturer/Model Number
Sony VAIO VGX-TP20E
OS
Windows 7 Home Premium
Just a thought:
Perhaps its the reader itself and not so much power DVD thats the issue under 7?
It may be possible the Bluray reader itself needs a firmware update to work correctly under 7.

Im unsure about other brands, but my LG has firmware update software that came with it, and updates itself periodically. And Ive had no isseues
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i7 2700k8GB Mushkin Redline Ridgebacks @1866EVGA GTX570 SC
Computer Manufacturer/Model Number
Custom (Self Build)
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 2700k
Motherboard
eVGA P67 SLI
Memory
8GB Mushkin Redline Ridgebacks @1866
Graphics Card(s)
EVGA GTX570 SC
Sound Card
XiFi Titanium HD
Monitor(s) Displays
LG W2453V
Screen Resolution
1920x1080
Hard Drives
Intel 320 80GB -- Intel X25-V 40GB --WD Black 1TB x2 -- WD Blue 640GB
PSU
Seasonic x750
Case
Corsair 600T SE White
Cooling
eVGA Superclocked CPU Cooler
Keyboard
Saitek Cyborg
Antivirus
Kaspersky
Browser
IE
Other Info
LG BD/DVD
Powerdvd mmmm i had problems with that program a long time ago deleted it not saying its not good but i found using my Nero 9 Showtime to play bluray was flawless picture and anyone using a HD graphics card its beautiful :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) ...8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-R...2XBFG GeForce GTX 280 OC Edition SLi'd
Computer Manufacturer/Model Number
custom of course...built by grimreaper
OS
Windows 7 Ultimate X64
CPU
Intel Core 2 Quad Q9650 3.0GHz (3.6GHz 24/7) maxed 4.05GHz
Motherboard
EVGA 790i Ultra SLi Model#132-CK-NF79-A1 BIOS P10
Memory
8GB OCZ DDR3 PC3-14400 @ 1800MHz NVIDIA SLi-Ready
Graphics Card(s)
2XBFG GeForce GTX 280 OC Edition SLi'd
Sound Card
SoundBlaster X-Fi Titanium Fatal1ty Pro Series
Monitor(s) Displays
Samsung 52" 1080P LCD HDTV (LN52B550)
Screen Resolution
1920X1080 @ 60Hz
Hard Drives
3xWestern Digital WD1001FALS Caviar Black 1TB Hard Drive(s) RAID 0 x2 encased in 3xMasscool KuFormula SHF1 HDD Cooler(s)
PSU
ThermalTake ToughPower 1200W P/N:W0133RU Modularized
Case
ThermalTake P/N: VH6000BWS Armor Full-Tower
Cooling
ThermalTake SpinQ P/N: P0466 CPU Cooler
Keyboard
Logitech cordless Y-RAJ56A piece of ****
Mouse
Logitech G7 Laser Cordless mouse black
Internet Speed
10 Mbps DL-1Mbps UL wirelessly DWA-552 extreme N
Other Info
1XSamsung DVD burner SH-S223Q/BEBN SATA
1XSamsung DVD burner SH-S223L/BEBN SATA
1XLG GGW-H20L Blu-Ray burner
4XCooler Master 120mm Blue LED SickleFlow 2000 RPM
1XBelkin UPS F6C1500TWRK) backup power supply
Did u solve the blu ray issue yet?

Had a similar problem. When I tried to play blu ray on my hd tv monitor, i got error message that it was not compatible in the current display mode. Spent 3 hours on the phone with hp tech support and no help. U can not play blu ray when connected to 2 displays. In windows 7 hit the f key and the f4 key at the same time and u will get an icon window. To play on your hd tv select "projector" and the tv will be your only monitor communicating via the hdmi cord. When finished viewing, eject the DVD and repeat the f & f4 key. This time select the clone icon and u can now view your computer on either display. Hopefully, this will help those who have an hd tv connected to their computer. I really surprized that 3 hours with hp tech support didn't know this. Good luch.
 

My Computer My Computer

At a glance

windows 7 mccore 2 quad6 gigNvidia 256
Computer Manufacturer/Model Number
HP/dv8t
OS
windows 7 mc
CPU
core 2 quad
Memory
6 gig
Graphics Card(s)
Nvidia 256
Monitor(s) Displays
18.4
PowerDVD 9 Ultra works fine for me too. And as already mentioned, have a look for updated firmware for your drive too.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 ®™Intel Core 2 Duo (2.2 GHz)2x 2GB Corsair (667 MHz)NVIDIA 8600M GS (256MB)
Computer Manufacturer/Model Number
Sony Vaio FZ21Z
OS
Windows 7 Ultimate x64 ®™
CPU
Intel Core 2 Duo (2.2 GHz)
Motherboard
Sony (Intel Chipset)
Memory
2x 2GB Corsair (667 MHz)
Graphics Card(s)
NVIDIA 8600M GS (256MB)
Sound Card
Sigmatel
Monitor(s) Displays
15.4" TFT X-Black
Screen Resolution
1280x800
Hard Drives
Western Digital 300GB Scorpio Black (7200rpm)
Mouse
Logitech Anywhere MX
Internet Speed
Sky 5MB
Back
Top