Urgent!! Help needed to recover lost data

I still think your best bet is to get another enclosure. You could have one shipped overnight (i don't know about the UK sorry) for about $40 bucks if its worth it too ya.
 

My Computer My Computer

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Windows 7 X64AMD Turion™ X2 Dual-Core Mobile Processor RM-724GB PC6400 DDR2 SDRAMATI Radeon™ 3100 Graphics
Computer Manufacturer/Model Number
Toshiba L355D-7901
OS
Windows 7 X64
CPU
AMD Turion™ X2 Dual-Core Mobile Processor RM-72
Motherboard
AMD M780G chipset
Memory
4GB PC6400 DDR2 SDRAM
Graphics Card(s)
ATI Radeon™ 3100 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17.0” diagonal widescreen TruBrite® TFT LCD
Screen Resolution
1440x900
Hard Drives
250GB (5400 RPM) Serial ATA
Mouse
Microsoft Bluetooth Notebook Mouse 5000
Easeus data recovery wizard proffesional 4.3.6 i recovered a load of files recently when i deleted my ebook file from windows library , i didn't realize it would delete from my external hd, good luck.
 

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Microsoft Windows 7 Home Premium 64-bit 7600IIx4 amd athelon 635 processor2x2gbati radeon HD 5450
Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
ok I'll look into getting one. thanks
 

My Computer My Computer

At a glance

Windows 7 and VistaIntel Core 2 Quad Processor Q90004 GB DDR3 MemoryATI Mobility Radeon HD 4670
Computer Manufacturer/Model Number
Acer Aspire 8935G
OS
Windows 7 and Vista
CPU
Intel Core 2 Quad Processor Q9000
Memory
4 GB DDR3 Memory
Graphics Card(s)
ATI Mobility Radeon HD 4670
Sound Card
ATI HDMI Audio Realtek
Screen Resolution
1920x1080
ok I'll look into getting one. thanks


Look a data recovery program isn't going to work if you can't access the drive. These guys are a great help but you need to be able to access the drive to use them. If the enclosure is broke then these apps. aren't going to do anything for you. That's the bottom line.
 

My Computer My Computer

At a glance

Windows 7 X64AMD Turion™ X2 Dual-Core Mobile Processor RM-724GB PC6400 DDR2 SDRAMATI Radeon™ 3100 Graphics
Computer Manufacturer/Model Number
Toshiba L355D-7901
OS
Windows 7 X64
CPU
AMD Turion™ X2 Dual-Core Mobile Processor RM-72
Motherboard
AMD M780G chipset
Memory
4GB PC6400 DDR2 SDRAM
Graphics Card(s)
ATI Radeon™ 3100 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17.0” diagonal widescreen TruBrite® TFT LCD
Screen Resolution
1440x900
Hard Drives
250GB (5400 RPM) Serial ATA
Mouse
Microsoft Bluetooth Notebook Mouse 5000
The problem most likely isn't the hard drive itself its most likely the enclosure.
 

My Computer My Computer

At a glance

Windows 7 X64AMD Turion™ X2 Dual-Core Mobile Processor RM-724GB PC6400 DDR2 SDRAMATI Radeon™ 3100 Graphics
Computer Manufacturer/Model Number
Toshiba L355D-7901
OS
Windows 7 X64
CPU
AMD Turion™ X2 Dual-Core Mobile Processor RM-72
Motherboard
AMD M780G chipset
Memory
4GB PC6400 DDR2 SDRAM
Graphics Card(s)
ATI Radeon™ 3100 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
17.0” diagonal widescreen TruBrite® TFT LCD
Screen Resolution
1440x900
Hard Drives
250GB (5400 RPM) Serial ATA
Mouse
Microsoft Bluetooth Notebook Mouse 5000

My Computer My Computer

At a glance

Windows 7 and VistaIntel Core 2 Quad Processor Q90004 GB DDR3 MemoryATI Mobility Radeon HD 4670
Computer Manufacturer/Model Number
Acer Aspire 8935G
OS
Windows 7 and Vista
CPU
Intel Core 2 Quad Processor Q9000
Memory
4 GB DDR3 Memory
Graphics Card(s)
ATI Mobility Radeon HD 4670
Sound Card
ATI HDMI Audio Realtek
Screen Resolution
1920x1080
Susan - If you open a command prompt with the drive plugged in and type in;
diskpart
list disk
list vol

123.png

What is displayed?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion(tm) 64 X2 Mobile Technology TL-563GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Computer Manufacturer/Model Number
HP Touchsmart IQ771.uk
OS
Windows 7 Ultimate x64
CPU
AMD Turion(tm) 64 X2 Mobile Technology TL-56
Motherboard
ASUS Pheonix
Memory
3GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)
Graphics Card(s)
NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Sound Card
High Definition Intergrated NVIDIA MCP51
Monitor(s) Displays
46" Sony Bravia HDTV
Screen Resolution
1600x1200
Hard Drives
1.5TB Samsug
320GB Seagate ST3320820AS - SATA 3Gb/s 8MB
500GB Maxtor Basics STM305003EHD301-RK
Internet Speed
↓6.32 Mb/s ↑0.35 Mb/s ↔26ms
Other Info
BIOS - American Megatrends Inc. 5.07
Ethernet Port - NVIDIA nForce 10/100/1000 Mbps
DVD Drive - TSSTcorp DVDR/RW TS-T632L

My Computer My Computer

At a glance

Windows 7 and VistaIntel Core 2 Quad Processor Q90004 GB DDR3 MemoryATI Mobility Radeon HD 4670
Computer Manufacturer/Model Number
Acer Aspire 8935G
OS
Windows 7 and Vista
CPU
Intel Core 2 Quad Processor Q9000
Memory
4 GB DDR3 Memory
Graphics Card(s)
ATI Mobility Radeon HD 4670
Sound Card
ATI HDMI Audio Realtek
Screen Resolution
1920x1080

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion(tm) 64 X2 Mobile Technology TL-563GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Computer Manufacturer/Model Number
HP Touchsmart IQ771.uk
OS
Windows 7 Ultimate x64
CPU
AMD Turion(tm) 64 X2 Mobile Technology TL-56
Motherboard
ASUS Pheonix
Memory
3GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)
Graphics Card(s)
NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Sound Card
High Definition Intergrated NVIDIA MCP51
Monitor(s) Displays
46" Sony Bravia HDTV
Screen Resolution
1600x1200
Hard Drives
1.5TB Samsug
320GB Seagate ST3320820AS - SATA 3Gb/s 8MB
500GB Maxtor Basics STM305003EHD301-RK
Internet Speed
↓6.32 Mb/s ↑0.35 Mb/s ↔26ms
Other Info
BIOS - American Megatrends Inc. 5.07
Ethernet Port - NVIDIA nForce 10/100/1000 Mbps
DVD Drive - TSSTcorp DVDR/RW TS-T632L

Attachments

My Computer My Computer

At a glance

Windows 7 and VistaIntel Core 2 Quad Processor Q90004 GB DDR3 MemoryATI Mobility Radeon HD 4670
Computer Manufacturer/Model Number
Acer Aspire 8935G
OS
Windows 7 and Vista
CPU
Intel Core 2 Quad Processor Q9000
Memory
4 GB DDR3 Memory
Graphics Card(s)
ATI Mobility Radeon HD 4670
Sound Card
ATI HDMI Audio Realtek
Screen Resolution
1920x1080

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion(tm) 64 X2 Mobile Technology TL-563GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Computer Manufacturer/Model Number
HP Touchsmart IQ771.uk
OS
Windows 7 Ultimate x64
CPU
AMD Turion(tm) 64 X2 Mobile Technology TL-56
Motherboard
ASUS Pheonix
Memory
3GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)
Graphics Card(s)
NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Sound Card
High Definition Intergrated NVIDIA MCP51
Monitor(s) Displays
46" Sony Bravia HDTV
Screen Resolution
1600x1200
Hard Drives
1.5TB Samsug
320GB Seagate ST3320820AS - SATA 3Gb/s 8MB
500GB Maxtor Basics STM305003EHD301-RK
Internet Speed
↓6.32 Mb/s ↑0.35 Mb/s ↔26ms
Other Info
BIOS - American Megatrends Inc. 5.07
Ethernet Port - NVIDIA nForce 10/100/1000 Mbps
DVD Drive - TSSTcorp DVDR/RW TS-T632L
no that is D Drive and G must be my printer so my external harddrive is not showing up at all
 

My Computer My Computer

At a glance

Windows 7 and VistaIntel Core 2 Quad Processor Q90004 GB DDR3 MemoryATI Mobility Radeon HD 4670
Computer Manufacturer/Model Number
Acer Aspire 8935G
OS
Windows 7 and Vista
CPU
Intel Core 2 Quad Processor Q9000
Memory
4 GB DDR3 Memory
Graphics Card(s)
ATI Mobility Radeon HD 4670
Sound Card
ATI HDMI Audio Realtek
Screen Resolution
1920x1080
Download and run testdisk to see if it can see the drive, of course, leave it plugged in whilst it runs.
If you need help using it, please don't hesitate to ask :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion(tm) 64 X2 Mobile Technology TL-563GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Computer Manufacturer/Model Number
HP Touchsmart IQ771.uk
OS
Windows 7 Ultimate x64
CPU
AMD Turion(tm) 64 X2 Mobile Technology TL-56
Motherboard
ASUS Pheonix
Memory
3GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)
Graphics Card(s)
NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Sound Card
High Definition Intergrated NVIDIA MCP51
Monitor(s) Displays
46" Sony Bravia HDTV
Screen Resolution
1600x1200
Hard Drives
1.5TB Samsug
320GB Seagate ST3320820AS - SATA 3Gb/s 8MB
500GB Maxtor Basics STM305003EHD301-RK
Internet Speed
↓6.32 Mb/s ↑0.35 Mb/s ↔26ms
Other Info
BIOS - American Megatrends Inc. 5.07
Ethernet Port - NVIDIA nForce 10/100/1000 Mbps
DVD Drive - TSSTcorp DVDR/RW TS-T632L
have i got right download as i am getting an error message "invalid"

TestDisk & PhotoRec 6.11.3 (6 May 2009), Data Recovery

Is it ok for windows 7 as its not mentioned
 

My Computer My Computer

At a glance

Windows 7 and VistaIntel Core 2 Quad Processor Q90004 GB DDR3 MemoryATI Mobility Radeon HD 4670
Computer Manufacturer/Model Number
Acer Aspire 8935G
OS
Windows 7 and Vista
CPU
Intel Core 2 Quad Processor Q9000
Memory
4 GB DDR3 Memory
Graphics Card(s)
ATI Mobility Radeon HD 4670
Sound Card
ATI HDMI Audio Realtek
Screen Resolution
1920x1080
I've used it fine on Windows 7, although W7 isn't mentioned as a supported OS on their website.

Here's the direct download link JIC.
http://www.cgsecurity.org/testdisk-6.11.3.win.zip

be sure to extract first then run the exe in;
testdisk-6.11.3 > win > testdisk_win
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion(tm) 64 X2 Mobile Technology TL-563GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Computer Manufacturer/Model Number
HP Touchsmart IQ771.uk
OS
Windows 7 Ultimate x64
CPU
AMD Turion(tm) 64 X2 Mobile Technology TL-56
Motherboard
ASUS Pheonix
Memory
3GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)
Graphics Card(s)
NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Sound Card
High Definition Intergrated NVIDIA MCP51
Monitor(s) Displays
46" Sony Bravia HDTV
Screen Resolution
1600x1200
Hard Drives
1.5TB Samsug
320GB Seagate ST3320820AS - SATA 3Gb/s 8MB
500GB Maxtor Basics STM305003EHD301-RK
Internet Speed
↓6.32 Mb/s ↑0.35 Mb/s ↔26ms
Other Info
BIOS - American Megatrends Inc. 5.07
Ethernet Port - NVIDIA nForce 10/100/1000 Mbps
DVD Drive - TSSTcorp DVDR/RW TS-T632L
Testdisk has been clocking through since I last posted. Had to leave computer for a while during which time Read Error appeared. I have attached view of screen at present. May have to close down soon. how do i stop program so i can restart checking tomorrow?
 

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My Computer My Computer

At a glance

Windows 7 and VistaIntel Core 2 Quad Processor Q90004 GB DDR3 MemoryATI Mobility Radeon HD 4670
Computer Manufacturer/Model Number
Acer Aspire 8935G
OS
Windows 7 and Vista
CPU
Intel Core 2 Quad Processor Q9000
Memory
4 GB DDR3 Memory
Graphics Card(s)
ATI Mobility Radeon HD 4670
Sound Card
ATI HDMI Audio Realtek
Screen Resolution
1920x1080
I am closing down for the night now. attached how far testdisk had got.

I will resume tomorrow.

thanks to all who have been helping me today. I shall try again tomorrow:)
 

Attachments

My Computer My Computer

At a glance

Windows 7 and VistaIntel Core 2 Quad Processor Q90004 GB DDR3 MemoryATI Mobility Radeon HD 4670
Computer Manufacturer/Model Number
Acer Aspire 8935G
OS
Windows 7 and Vista
CPU
Intel Core 2 Quad Processor Q9000
Memory
4 GB DDR3 Memory
Graphics Card(s)
ATI Mobility Radeon HD 4670
Sound Card
ATI HDMI Audio Realtek
Screen Resolution
1920x1080
I think these give you a good start. You have the option to attempt recovering data using a program, or have a shop there plug the external into a laptop drive cable to access the data directly.

Externals are normally laptop hard drives so in your case, with an external, I think you need the cable to plug it in directly to a motherboard, rather than an enclosure which sets it up to be an external USB drive.

Hopefully there will be even more software suggestions (freeware?) and maybe some UK shop or do-it-yourself suggestions.
 
Susan - Is the 500GB external HDD now being recognised in testdisk?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Turion(tm) 64 X2 Mobile Technology TL-563GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Computer Manufacturer/Model Number
HP Touchsmart IQ771.uk
OS
Windows 7 Ultimate x64
CPU
AMD Turion(tm) 64 X2 Mobile Technology TL-56
Motherboard
ASUS Pheonix
Memory
3GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)
Graphics Card(s)
NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Sound Card
High Definition Intergrated NVIDIA MCP51
Monitor(s) Displays
46" Sony Bravia HDTV
Screen Resolution
1600x1200
Hard Drives
1.5TB Samsug
320GB Seagate ST3320820AS - SATA 3Gb/s 8MB
500GB Maxtor Basics STM305003EHD301-RK
Internet Speed
↓6.32 Mb/s ↑0.35 Mb/s ↔26ms
Other Info
BIOS - American Megatrends Inc. 5.07
Ethernet Port - NVIDIA nForce 10/100/1000 Mbps
DVD Drive - TSSTcorp DVDR/RW TS-T632L
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