Geforce 8400m gs and Windows 7driving me to insanity...

[chubster]

Hi all...

I am trying to sort a lappy out for a friend and it is driving me crazy, not having any joy over at Nvidia or HP so hopefully you good folk can help. I have read a lot of posts here and over at nvidia and have tried most of them but to no avail.

No matter which driver I install, even using Mobility Modder, the result is the same ....black screen after windows logo upon restart, so all I can use is standard vga adapter.

Tried also downloading the driver and then manually installing via device manager and noticed i have 3 instances of my card, could this be the problem? If so how would I correct it.

Any other help would be much appreciated.

Laptop is HP Pavillion DV9657em, if anyone needs any other info just shout

Many thanks

Chub

 

[FZ21Z]

Have you tried the original Vista driver?....

Select software and drivers HP Pavilion dv9657em Notebook PC - HP Customer Care (United States - English)

 

[chubster]

Morning...yep that was my first port of call. Tried it "as is" and in compatibility mode but the result was the same

 

[chubster]

Just tried a fresh install, updated windows, installed the latest driver (195.62) in safe mode. No joy.

Could really do with a hand

 

[FZ21Z]

You seem to have tried everything, so not sure what to suggest. I've just updated to 196.34 using a modded INF, which I assume is what the mobility modder does, so I'm out of ideas.

 

[chubster]

Ok...thanks for your help anyway.

Hopefully someone else will be along with some other suggestions I might not have tried.

 

[jfar]

System Information.Hi, this is just a simple way to see what is on your machine.
At the Start Orb / Search, type into the box, SYS, click on the System Information at the top of the search Menu,This will open up a page with some information on it.Take a picture of the page using the Snipping tool and post it up here.Thank You,
I would like a look at this page, Thanks.

 

[chubster]

Hi...This is what comes up.

 

[jfar]

Ok. See if you need any drivers, go here.

Hi go Here and it will check your machine for missing drivers, in case you have some. Follow the instructions, and when it does it's scan, press the green button bottom left of picture and install whatever it has for you, this might help with your problem

 

[chev65]

Sounds like an inf. problem with the Nvidia drivers. This post has a modded inf that may work if you follow the instuctions. http://www.sevenforums.com/graphic-cards/36368-windows-not-recognizing-nvidia-geforce-8400m-gt.html

 

[jfar]

Yes, I am just trying to make sure all drivers are up to date first, and then if we have to we will go down that road.

 

[chubster]

Ok. See if you need any drivers, go here.

Hi go Here and it will check your machine for missing drivers, in case you have some. Follow the instructions, and when it does it's scan, press the green button bottom left of picture and install whatever it has for you, this might help with your problem

OK ran that through and it picked up that I needed the Nvidia driver and offered up ver 195.62. Downloaded and installed but yet again on reboot after the windows logo, black screen. Its so damn frustrating.

 

[chubster]

Sounds like an inf. problem with the Nvidia drivers. This post has a modded inf that may work if you follow the instuctions. http://www.sevenforums.com/graphic-cards/36368-windows-not-recognizing-nvidia-geforce-8400m-gt.html

I have tried mobility modder but when I run the setup.exe in the nvidia folder all looks well until the end when it says something like "Your system wasnt modified press finish to exit"

Something along those lines, it was lastnight

 

[jfar]

Ok, at your machine site there are a lot of drivers for your machine, I notice that there is a later Bios version there also, it would be no harm to install the latest one.


HP Pavilion dv9500 Entertainment Notebook PC series- Download drivers and software - HP Business Support Center

 

[chubster]

Ok, at your machine site there are a lot of drivers for your machine, I notice that there is a later Bios version there also, it would be no harm to install the latest one.


HP Pavilion dv9500 Entertainment Notebook PC series- Download drivers and software - HP Business Support Center

Hmm....OK, Could this be where I am going wrong. I have been entering my my model number as DV9657em ( this is the number next to service tag under laptop) when going to HP Support and Drivers.

This brings up a different Bios version to the one you have linked to. http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=uk〈=en&product=3562433

If the one that I have been going to is correct then my bios is upto date

 

[jfar]

Well you know best what the number is, so I just typed in what the sys info told me.

When you go to this page it will do a scan of your machine, did you do this, if not try it and see if it is as you say.

http://welcome.hp.com/country/us/en/support.html

 

[chubster]

Have to admit this is all very confusing....front of laptop says Pavillion dv9000, top part of service Tag says dv9500 and number next to service tag is dv9657em.

Anyways HP Auto detect is still running....

but in the meantime entered the last code above and looked at product specification and the product number on this page matches that on my service tag label. The spec looks right too

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01182573&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=uk〈=en&product=3562433

 

[jfar]

Hi,Well anything new? Did you run it? Forget this we were typing at the same time.

Ok, did you read the suggestion that was from the other poster Chev65.

 

[chubster]

Ya gotto love HP...finally finished the scan and it said I could have one of the 40 odd machines listed. Useless

Yep I have tried using Mobility Modder. It runs through the Nvidia setup as expected but at the end says "Your system hasnt been modified"...or something similar.

 

[jfar]

What do the Dv9500 specs look like in comparison?