Infected by Dangerous Viruses!!!

[DevourDarkness]

Help! I have an unknown number of viruses on my computer! When I started it this morning, there was a UAC warning to run Update.exe from Windows\System32\Java\Update.exe. Then, I got a run dialog for an svchost in the Roaming folder! Then, I ran avast and it said my op was infected so I scheduled a boot scan. It found something in Temporary Files but my keyboard suddenly froze and I could not select delete options so I had to restart. Then Windows Error Recovery Came up and Repair just went back to the main screen so I selected Start Windows Normally.

Could you guide me through what to do? I haven't used HijackThis before.

 

[alwinwinjoe]

Hello there! Scan with this:

Malwarebytes.org

 

[Corrine]

Hi, DevourDarkness.

I suggest you do the following:

Clear the Java cache as illustrated here: How do I clear the Java cache?

Please download ATF Cleaner by Atribune from ATF-Cleaner.exe - www.atribune.org . Save it to your Desktop.

Run ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
• Click Select All found at the bottom of the list.
• Click the Empty Selected button.
• Click Exit on the Main menu to close the program.
• Shutdown/restart the computer.

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, be sure Quick scan is selected, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, EXCEPT items in System Restore as shown in this sample:
  
  
• Click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here on Windows XP: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt and C:\Users\UserName\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt on Windows Vista and Windows 7.
• Please post contents of that file in your next reply.

Update Avast, shutdown/restart and do a full system scan.

How is your computer now?

 

[karlsnooks]

After you've got over the big hurdles, then run the full scan on MalwareBytes. Be forewarned-- you are looking at about a 2 hour scan. I've encountered cases where the full scan found a couple of stragglers.

 

[DevourDarkness]

thanks guys its good now

 

[Labougie]

Hi DevourDakness,

even if Mbam has deleted some of threats, it could be possible that few of them are still in your machine.

It could be kind of you if you could run this tool.

Random's System Information Tool (RSIT)

Sorry it's a french link, and it's very clear

 

[tootal2]

Hello there! Scan with this:

Malwarebytes.org

I think webroots spysweeper is better. because it found the keylogger that was stealing my credit card info and malwarebytes didn't find it.

but you have to pay for spy sweeper.