Acer Recovery

[NoN]

View attachment 81644View attachment 81645

The screenshot does not show all the Drive C:\...........? It should have the C:\Recovery, folder.

Have you unhidde all files & folders as gregrocker suggested?

View attachment 81649

UNCHECK the box "Hide Protected Operating System Files" (recommended).

Come back to us with a full screen, screenshot.

 

[flawless]

While we're waiting to see that, let's back up a bit: Why are you needing to return to Factory settings?

Do you only need to reinstall a Win7 Upgrade version, because if so you don't really have to reinstall Vista. And a clean install from your Win7 installer is a much superior install.

When you press Alt F10 to run Recovery, it marks the Recovery partition Active so that it will boot up to run Recovery to reimage your HD. So if that isn't working then it is likely your WIn7 install broke the link to Recov Partition.

So we need you to look at Disk Mgmt drive map to see if it shows a Recov Partition, or find a Recovery folder in C (less likely, but possible)

I think i have shown the recov partition in the post above. I need to do this because i recently upgraded to 64 bit from 32 and didnt find that is was running as smoothly so i just installed 32 bit again. i showed my hard drive to a friend and he told me that the computer still thinks that it is still 64 bit as it has 2 program files.

 

[flawless]

The screenshot does not show all the Drive C:\...........? It should have the C:\Recovery, folder.

Have you unhidde all files & folders as gregrocker suggested?

View attachment 81649

UNCHECK the box "Hide Protected Operating System Files" (recommended).

Come back to us with a full screen, screenshot.

 

[theog]

Do you what Vista Or Win7?

 

[gregrocker]

So you want to reinstall Win7, and you want the cleanest possible slate so that no prior installation interferes?

You do not need to restore to Vista to reinstall Win7. We can test your Recov partition to see if it is even worth keeping since it sits on your boot sector and would be better gone if you don't want to restore to Vista.

On Acers I find that the best approach for 7 install is to zero the HD to get all the useless utility partitions off, including Recovery partiiton if you order the free disk set within 90 days, don't see a need to return to Vista or are willing to order them from Acer for shipping cost if you ever need them, or just find a Vista installer and unlock all versions to install with your key.

Let us know what you want, or ask any other questions. I have two Acers at home with Vista HD's zeroed using WIn7 Upgrade kit DVD.

Edit: The C folder shows Acer utility folders which should have been wiped off if you clean installed Win7 32 bit then 64 then 32 bit again. Are you using Acer Upgrade kit? Was your original Vista 32 or 64 bit?

 

[flawless]

Ok let me clarify. I had vista and then upgraded to windows 7 32 bit. I then found out that i had the 64-bit disc and it would optimize my ram as 32bit didnt not use it to its full potiential. after i installed 64bit my computer didnt seem to run as smoothly so i just put the 32 bit disc in and installed that again. because i went back and forward i was left with alot of windows folders shown below.

I showed this to a friend as i wanted to delete them because they took up alot of space and then he noticed i had 2 program files. He said this ment that my computer still thought it was 64 bit and could lead to problems in the future when i install new programs. That is when i went to restore to factory settings and the problems occured.


And yes, i would just like windows 7 with a clean slate.

 

[NoN]

Uuh! I understand your needs...follow what gregrocker first suggested.

 

[theog]

Follow gregrocker last post.

 

[flawless]

Uuh! I understand your needs...follow what gregrocker first suggested.

If i click on that it says c:/Recovery is not accessible. Acess is denied.

Also do you agree that my computer still thinks it is 64 bit and could cause problems in the future?

 

[gregrocker]

Do you have any desire to go back to Vista? If not, are you willing to wipe the Recovery partition to give you the cleanest possible slate for a 32 bit Win7 Clean reinstall? It only means you would need to find a Vista installer or order Vista Recov disks if you should ever want to sell your computer and keep your Win7 upgrade for yourself, reverting the computer to it's licensed Vista.

The reason I ask is because your best approach now is to wipe the HD using DISKPART from the Win7 DVD Repair console Command Line.

To deep clean and pre-partition your HD, boot the Windows 7 installer, at first screen Press Shift F10, type:
DISKPART
LIST DISK
SELECT DISK # (for Windows 7 disk)
clean all (writes zeroes, takes about an hour per 320gb, drop "all" for faster)
create partition primary
select partition 1
assign letter=c:
active
format
exit

Now boot the WIn7 DVD, choose Custom to install to partition you have formatted. Skip the first request for Product key and afterwards use one of the workarounds given here to activate using Upgrade Version key: http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html

A slightly less clean install is to boot the DVD, choose Custom install, use Drive Options to delete all partitions, create new one(s) as you wish, then format before installing WIn7 to first partition. DVD will scan the HD to see an OS and allow Upgrade version key up front.

 

[theog]

Uuh! I understand your needs...follow what gregrocker first suggested.

If i click on that it says c:/Recovery is not accessible. Acess is denied.

Also do you agree that my computer still thinks it is 64 bit and could cause problems in the future?

The REcovery folder is WINre. No needed.

 

[NoN]

Uuh! I understand your needs...follow what gregrocker first suggested.

If i click on that it says c:/Recovery is not accessible. Acess is denied.

Also do you agree that my computer still thinks it is 64 bit and could cause problems in the future?

The probs is that having reinstall x32 after x64 then x32 had let many traces and old files...So i guess the better to do, is to "Clean Install" again in the version that does suits you the best.

Backup your personal files and follow tutorial and advices here.

PS: You'll spend more time cleaning all the mess left than reinstall the OS...IMO

 

[flawless]

I have found 3 recovery dvds. How do i go about running these?

 

[NoN]

I have found 3 recovery dvds. How do i go about running these?

Something moving right on?

 

[theog]

See if can Go to Acer Empowering Technology > Acer eRecovery Management, & see if you can make Recovery disks.

View attachment 81642

Manual how to use here:
ftp://ftp.support.acer-euro.com/not...s guide/Acer eRecovery Management English.pdf

Link to the manual above.

 

[flawless]

I already created the recovery discs when i first got the computer but how do i run them?

 

[theog]

I already created the recovery discs when i first got the computer but how do i run them?

Manual how to use here:
ftp://ftp.support.acer-euro.com/note...%20English.pdf

 

[flawless]

I already created the recovery discs when i first got the computer but how do i run them?

Manual how to use here:
ftp://ftp.support.acer-euro.com/note...%20English.pdf

Oh sorry, thanks.

 

[gregrocker]

I have found 3 recovery dvds. How do i go about running these?

There is no reason to run Vista Recovery disks unless there is a reason you must do an in-place Upgrade of Win7, which is much inferior to a clean install.

I gave you the steps to wipe your HD and reinstall Win7.

Do you have a WIn7 install DVD to use to get the cleanest possible install? If so, follow the steps given earlier.

 

[flawless]

I already created the recovery discs when i first got the computer but how do i run them?

Manual how to use here:
ftp://ftp.support.acer-euro.com/note...%20English.pdf

What should i open this with? it doesn't give a default program.