Reactivating Office 2007 H&S

[Mellon Head]

I just upgraded my motherboard, reactivated Windows painlessly, but Office 2007 is detecting hardware changes and says I've used all three licenses. This is a reactivation on the original computer, so I'm still only using three licenses, and everything is fine.

I can't reactivate over the internet. MS says I need to activate by phone, but when I click on the "Activate by phone" button, the activation wizard disappears. I tried the troubleshooting tips from MS, and I even called them and spent ten minutes describing my problem, giving him the product key, and he could basically do nothing. The guy couldn't give me a case number and kicked me up to tech support, where I promptly ended up at Jet Blue's flight booking call center, then the Bank of Texas. Wtf?

Does anybody have any ideas on how to keep the wizard from disappearing? I've tried everything from MS.com and I'm stuck.

Thx.

 

[The Howling Wolves]

How do I reset Windows Update components?

Lot of good info here for you to look at.

 

[Bill2]

Try the remedies on this MS support page. If you read the symptoms part carefully, you'll see that the activation wizard disappearing figures there.

How to troubleshoot problems that you may experience when you try to activate a 2007 Office suite

 

[Mellon Head]

Thanks guys. I took another look and ran the fix tool on the support page. I didn't think it applied, but it worked, and I'm all activated again.

 

[Bill]

Thanks guys. I took another look and ran the fix tool on the support page. I didn't think it applied, but it worked, and I'm all activated again.

Good to hear, I just had to reactivate my Windows 7 by phone.

Bill

 

[cothien]

Try the remedies on this MS support page. If you read the symptoms part carefully, you'll see that the activation wizard disappearing figures there.

How to troubleshoot problems that you may experience when you try to activate a 2007 Office suite

Thank you....