New external HDD won't show in "Computer'

[roving]

Today I received a new Transcend 500 gig portable HDD. When plugged in Win quickly recognizes it and shows that it is ready. I cannot get it to appear in "Computer" and it can't be found with my file manager on my Win Home Prem x86 HP desktop. It does appear as a "StoreJet Transcend USB device" in Devices and Printers which shows it as working properly. I checked Device Manager and found no conflicts in USB ports. It appears under Disk Drives in Device Manager. I then plugged it into my Win 7 Home Prem 64 HP laptop and it instantly was recognized and shows up in both Computer and Devices and Printers and is accessible. Any suggestions how I might get it to appear and be recognized in Computer so that I can access and use it? (It has been tried in 4 different USB ports to no avail. Each of those work OK with other devices)

 

[DocBrown]

Does it show up in Disk Management :

Start :ar: Computer Management :ar: Disk Management ??

 

[roving]

Not as Transcend Store Jet. Here is a screenshot of it. I suspect that Disk 1 could be it as the size is about right. I have 6 'resident' partitions as shown. Disk 1 is not one of them, of course.

And while I have your expertise handy, the external is formatted as FAT 32. Should I reformat it to NTSF?

Thanks for your interest and inpuit.

 

[DocBrown]

Can you right click on the 465.76gb section & explore it ? Did you place anything on it when you had it connected to the other computer ?

 

[derekimo]

Not as Transcend Store Jet. Here is a screenshot of it. I suspect that Disk 1 could be it as the size is about right. I have 6 'resident' partitions as shown. Disk 1 is not one of them, of course.

And while I have your expertise handy, the external is formatted as FAT 32. Should I reformat it to NTSF?

Thanks for your interest and inpuit.

How about if you give it a drive letter,

http://www.sevenforums.com/tutorials/82994-drive-letter-add-change-remove-windows-7-a.html

 

[Pusspa]

there is an option to hide empty drives, maybe you have that selected?

 

[MK2]

Not as Transcend Store Jet. Here is a screenshot of it. I suspect that Disk 1 could be it as the size is about right. I have 6 'resident' partitions as shown. Disk 1 is not one of them, of course.

And while I have your expertise handy, the external is formatted as FAT 32. Should I reformat it to NTSF?

Thanks for your interest and inpuit.

How about if you give it a drive letter,

http://www.sevenforums.com/tutorials/82994-drive-letter-add-change-remove-windows-7-a.html

I agree with derekimo try to give it a drive letter, if the drive is empty you could format it to NTFS, I think it will receive a drive letter automatically then.

MK2

 

[roving]

Thanks to all that helped!! The problem was resolved and the solution was to change and assign a Drive letter to it. It was done by right clicking the name, Disk 1, and then it automatically assigned a Drive letter to it. All OK after that. Tracking it via Computer Management/Disk Management got me to the place to make the change.

 

[derekimo]

Thanks to all that helped!! The problem was resolved and the solution was to change and assign a Drive letter to it. It was done by right clicking the name, Disk 1, and then it automatically assigned a Drive letter to it. All OK after that. Tracking it via Computer Management/Disk Management got me to the place to make the change.

Thanks for posting back with your solution, glad we could help.

 

[DocBrown]

Thanks to all that helped!! The problem was resolved and the solution was to change and assign a Drive letter to it. It was done by right clicking the name, Disk 1, and then it automatically assigned a Drive letter to it. All OK after that. Tracking it via Computer Management/Disk Management got me to the place to make the change.

Good work. Another successful solution