Screen resolution will not display 1920x1080

B3astiie · 27 Jun 2014

I have read in previous post that a lot of people have had a similar problem, however there solution did not work for my own problem.

Problem- I have Sony Vizio, display name of E320VP, 1920x1080. When I right click and go to screen resolution it will not let me go pass 1366X768. I have tried using amd vision and clicking on use EDI and it helps and shows 1920x1080. However under screen resolution when I right click on my desktop it still will not let me change and only shows 1366X768.

Also while running games, 1920x1080 is not an option for me to select under screen resolution.

How can I fix and or solve this problem. Thanks in advance.

Zealots · 27 Jun 2014

What kind of PC are you hooking up to your TV?

What are the specs for it?

B3astiie · 27 Jun 2014

Its a laptop, Toshiba Satellite L645d

System Manufacturer TOSHIBA ModelSatellite L645D Total
Amount of system memory 8.00 GB RAM
System type64-bit operating system
Number of processor cores 2
Storage Total size of hard disk(s)287 GB Disk partition (C:168 GB Free (287 GB Total) Media drive (D:CD/DVD
Graphics Display adapter type ATI Mobility Radeon HD 4200 Series Total available graphics memory 3067 MB Dedicated graphics memory 256 MB Dedicated system memory
0 MB Shared system memory
2811 MB Display adapter driver version 8.970.100.1100
Primary monitor resolution1366x768
DirectX version DirectX

Let me know if you need anything else

MrNeeds · 28 Jun 2014

It sounds like you have the laptop set to clone mode, try and go to resolution and change multiple displays to extend or turn off the laptop display altogether, the reason you're stuck at 1366x768 is because your laptop screen is the primary screen so that's the highest your resolution can be while that screen is active.

B3astiie · 28 Jun 2014

Thanks for replying. So I right clicked went to screen resolution and E320vp which is the name of my monitor I'm trying to set, I selected make this my main display and nothing really change still can't select the right resolution. Under multiple displays the choices I have are...

Duplicate these displays
Extend these displays
Show desktop only on 1
Show desktop only on 2

Under Resolution the highest I can go is 1366x768

B3astiie · 28 Jun 2014

So I just tried uninstall of the drivers including ATI CCC and reinstalling still the same problem. Any other advice?

B3astiie · 28 Jun 2014

Anybody?

MrNeeds · 29 Jun 2014

Hi, B3astiie, can you try and click on extend these displays, then set your tv as primary, you'll then be able to change resolution for the TV to whatever you want.

Mr Needs

B3astiie · 29 Jun 2014

I have tried what you suggested above and it seems as if my computer is now confused as to which is which. What I mean by confused is my Vizio is showing as main display but still under 1366x768.

I have teamviewer if you would like to take a crack at it.

B3astiie · 29 Jun 2014

Bump.