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Windows 7: My laptop web cam stopped working

02 Aug 2010   #1
igor253

windows 7
 
 

Just one more little thing, my laptop web cam stopped working around the time my library collapsed, I downloaded all the latest drivers, so those shouldn't be a problem. Again it worked fine a few days ago and it still works when I use it with skype, but when I try to open it with "amcap" I get the screen below. The real reason I need this camera is because I'm using a video editing software, and the program can't find the cam, therefore I get no picture.

Thank you so much, if there is anything I can help with, just ask




Attached Thumbnails
My laptop web cam stopped working-web-cam.jpg   My laptop web cam stopped working-skype.jpg  
My System SpecsSystem Spec
.
02 Aug 2010   #2
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Try uninstalling and then reinstalling Amcap. I presume you have the full version and not the trial version?
My System SpecsSystem Spec
02 Aug 2010   #3
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just downloaded the trial version of Amcap and it found my webcam immediately. I assume your webcam is built in to the laptop? If so try going to Device Manager, finding the webcam, checking for drivers and if that's no good try disabling the webcam. Leave for 30 seconds then enable th e webcam and try again.
I assume you have a separate video program to do your editing after capture if so may I suggest you save your captured video clips to AVI as these are the easiest of files to edit!
My System SpecsSystem Spec
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02 Aug 2010   #4
igor253

windows 7
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
Just downloaded the trial version of Amcap and it found my webcam immediately. I assume your webcam is built in to the laptop? If so try going to Device Manager, finding the webcam, checking for drivers and if that's no good try disabling the webcam. Leave for 30 seconds then enable th e webcam and try again.
I assume you have a separate video program to do your editing after capture if so may I suggest you save your captured video clips to AVI as these are the easiest of files to edit!
Thank you for repling,
I tried disabling the cam for 30 seconds but it didn't work. As for the drivers, I said I already downloaded the latest. Yes I'm using a different program to edit my videos. But in this program there is an option where I am able to capture videos via my inbuilt webcam.

Thank you for your help!


Attached Thumbnails
My laptop web cam stopped working-untitled.jpg  
My System SpecsSystem Spec
02 Aug 2010   #5
Kirsch

Windows 7 Ultimate
 
 

Click the Devices menu and make sure your webcam is selected
My System SpecsSystem Spec
02 Aug 2010   #6
igor253

windows 7
 
 

Quote   Quote: Originally Posted by Kirsch View Post
Click the Devices menu and make sure your webcam is selected
It is selected and it says that the device is working proprely, but still no picture
My System SpecsSystem Spec
03 Aug 2010   #7
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Have you done what I suggested in Post #2 above?
If yes and still no good, look at item 2 in the help section of Amcap FAQ and see if that helps!
My System SpecsSystem Spec
05 Aug 2010   #8
igor253

windows 7
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
Have you done what I suggested in Post #2 above?
If yes and still no good, look at item 2 in the help section of Amcap FAQ and see if that helps!
Yes I tried everything you suggested, like I said the camera worked fine a few days ago, and it still works fine, the problem is that the program cannot read/find it. Like amcap or powerdirector, but on skype it works fine. So I think it's not hardware problem I think it's a software issue.

Thanks!
My System SpecsSystem Spec
05 Aug 2010   #9
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK Lets try to eliminate things. If you go to the following link and scroll to the bottom of the page and download Debut Capture software Lite.
Video Capture Software - Capture Streaming Video, Screen Record or Webcam Video Capture
Click the download then click run. It's a very quick good download. Open the program and click "Webcam" as shown on the is screenshot:
Attachment 89616
You should see your webcam picture straight away. If you can see it we can assume the problem is with Amcap.If you can't then it is probably a webcam problem. We will have to go from there.
My System SpecsSystem Spec
07 Aug 2010   #10
igor253

windows 7
 
 

Quote   Quote: Originally Posted by mitchell65 View Post
OK Lets try to eliminate things. If you go to the following link and scroll to the bottom of the page and download Debut Capture software Lite.
Video Capture Software - Capture Streaming Video, Screen Record or Webcam Video Capture
Click the download then click run. It's a very quick good download. Open the program and click "Webcam" as shown on the is screenshot:
Attachment 89616
You should see your webcam picture straight away. If you can see it we can assume the problem is with Amcap.If you can't then it is probably a webcam problem. We will have to go from there.
Alright we have picture, I don't really need amcap. I need picture in my other program called power director, there is a picture in the posts above. That is why I posted this thread in the first place.

Thank you for your help!


Attached Thumbnails
My laptop web cam stopped working-untitled.jpg  
My System SpecsSystem Spec
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 My laptop web cam stopped working




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