USB Keyboard & BIOS Even With Correct Settings

James Colbert

James Colbert

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A while back I bought a MS Natural Ergonomic Keyboard 4000. Fine. Works, suits my needs. The only problem was that my keyboard and (Logitech USB mx610 cordless) mouse were not recognized when I used an Acronis rescue disk. I updated the bios on the board (badly needed...F3 to F11) and all was well.

To get into the bios, I had to plug in an old PS/2 keyboard, even though all the appropriate USB settings were set to allow the keyboard to work in 'DOS' mode. So, the bios is updated, my Acronis issues are resolved, but wierdly enough, I was able to get in the bios yesterday with the USB keyboard, but not today.
All the appropriate settings are still enabled (i.e., USB 1.0
Controller:Enabled, USB 2.0 Controller:Enabled, USB Keyboard
Support:Enabled, USB Mouse Support:Enabled. There is no USB Legacy Support setting, but according to Gigabyte, the Keyboard & Mouse Support settings cover that (and then there's the fact that the keyboard works in Acronis Rescue mode).
I have changed some of the settings, but none that should prevent the
keyboard from being recognized in 'DOS' (I think).
Any ideas? It's be nice not to have to plug in a PS/2 board everytime I
wanted to get into the bios.

Sorry if formatting is off...copied and pasted from a usenet post that wouldn't show up.

Thanks for any ideas,
James

Relevant System Specs:

Win7U 64bit RTM
GA-EP45-UD3R (bios F11)
8GB Gskill
Sata Drives
MS Natural Ergonomic Keyboard 4000
 

My Computer My Computer

OS
Win7U 64 RTM
CPU
Q9550
Motherboard
GA-EP45-UD3R
Memory
8GB Gskill
Graphics Card(s)
ASUS|EAH4850/HTDI/1GD3/A
Sound Card
xfi Plat
Monitor(s) Displays
Dell 2405fpw
Screen Resolution
1920x1200
Hard Drives
Seagate & WD sata Drives
PSU
Antec
Case
Antec
Keyboard
MS Natural Ergonomic 4000
Mouse
Logitech MX610 USB Cordless
That "USB keyboard support" is the setting you need to have enabled. If it is....you may try a new port. If that does not work you may try the latest bios. If you have the latest bios, you may try using the front panel USB or changing ports for the front panel and the keyboard in different combinations.

I just got a new P55 board and had the same issue but a flash cured it.

I would try a different port or mobo header if you have not done it already.

Good luck!!
 

My Computer My Computer

Computer Manufacturer/Model Number
Keeps changing - (Custom)
OS
Windows 7 Professional x64
CPU
Intel Core i7 860
Motherboard
Gigabyte GA-P55-UD4P
Memory
4GB DDR3 Mushkin 1600Mhz @ 7-8-7-20
Graphics Card(s)
MSI GTS250 1GB DDR3 Twin Frozr
Sound Card
Onboard realtek
Monitor(s) Displays
Samsung SyncMaster 24" P2450 + Samsung 20" 2033
Screen Resolution
1920 X 1080 and 1600 X 900 (#2 system 1440 X 900)
Hard Drives
Patriot Inferno 120GB SSD + 3 WD Blue 640GB drives
PSU
Corsair 750 HX Modular
Case
Lancool PC-K62
Cooling
Cooler Master TX3 CPU cooler and 4-140mm and 1-120mm case
Keyboard
Gigabyte USB keyboard
Mouse
Microsoft wireless laser mouse 5000
Internet Speed
7 Mb down 1.5 up
Other Info
System #2: AMD Phenom II X6 1055T (Freezer 7 Pro cooler) - Gigabyte 880GMA-UD2H - WD 500GB Black - 9500GT (1GB) 500W OCZ modular PSU - Antec 200 case. System #3 (LapTop) Core 2 Duo T6670 - 320GB 7200RPM HD - 4GB DDR3 RAM.
nate42nd said:
That "USB keyboard support" is the setting you need to have enabled. If it is....you may try a new port. If that does not work you may try the latest bios. If you have the latest bios, you may try using the front panel USB or changing ports for the front panel and the keyboard in different combinations.

I just got a new P55 board and had the same issue but a flash cured it.

I would try a different port or mobo header if you have not done it already.

Good luck!!
Click to expand...

Hi Nate,
bios recently flashed to latest (and quite a performance gain in the process!). The different USB port is a good idea nad worth trying. Thanks!

James
 

My Computer My Computer

OS
Win7U 64 RTM
CPU
Q9550
Motherboard
GA-EP45-UD3R
Memory
8GB Gskill
Graphics Card(s)
ASUS|EAH4850/HTDI/1GD3/A
Sound Card
xfi Plat
Monitor(s) Displays
Dell 2405fpw
Screen Resolution
1920x1200
Hard Drives
Seagate & WD sata Drives
PSU
Antec
Case
Antec
Keyboard
MS Natural Ergonomic 4000
Mouse
Logitech MX610 USB Cordless
If it worked yesterday, and not today, I have a feeling:

Did you do a warm reboot and go into the BIOS yesterday, and try a cold start directly into the BIOS?

I also had this problem more than once with my rig when I still had my Microsoft Digital Keyboard with Fingerprint Reader (which I later smashed b/c M$ would not take the time to re-tool the Digital Persona 64bit driver for the FP reader so it would work in Vista x64) and I had to keep a PS/2 KB plugged in at all times (or else handy) whenever I wanted to go into the BIOS....
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    The Beast Model A (homebrew)
    OS
    Windows 11 21H2 Current build
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spec
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Plat
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    SteelSeries Apex Pro Wired Gaming Keyboard
    Keyboard
    SteelSeries Apex Pro
    Mouse
    Logitech MX Master 3S | MX Master 3 for business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Antivirus
    Windows Defender + MB 3
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Latitude E5470
    OS
    ChromeOS Flex Dev Channel (current)
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
johngalt said:
If it worked yesterday, and not today, I have a feeling:

Did you do a warm reboot and go into the BIOS yesterday, and try a cold start directly into the BIOS?
Click to expand...

Both!

I also had this problem more than once with my rig when I still had my Microsoft Digital Keyboard with Fingerprint Reader (which I later smashed b/c M$ would not take the time to re-tool the Digital Persona 64bit driver for the FP reader so it would work in Vista x64) and I had to keep a PS/2 KB plugged in at all times (or else handy) whenever I wanted to go into the BIOS....
Click to expand...

That seems to be the reality here, as, now, I just can't get into the bios with this keyboard. The odd thing is that I was able to get into it with this KB after flashing to the latest bios. I don't remember if it was warm or cold boot, but subsequent attempts consisted of both. I only went with this USB board because it was difficult to find a Natural KB with the features I wanted in PS/2, but perhaps I'll have to go back on the hunt.

Any other iseas appreciated!

Thanks,
James
 

My Computer My Computer

OS
Win7U 64 RTM
CPU
Q9550
Motherboard
GA-EP45-UD3R
Memory
8GB Gskill
Graphics Card(s)
ASUS|EAH4850/HTDI/1GD3/A
Sound Card
xfi Plat
Monitor(s) Displays
Dell 2405fpw
Screen Resolution
1920x1200
Hard Drives
Seagate & WD sata Drives
PSU
Antec
Case
Antec
Keyboard
MS Natural Ergonomic 4000
Mouse
Logitech MX610 USB Cordless
Problem Solved!

Although I tired other ports, they were all powered USB2 hubs. It was suggested that I try plugging directly into a motherboard port. I did so, and am now in business. NAte suggested the mobo header, but it got right past me. Thanks!

Thanks to all for their suggestions. This is one I will remember!

Thanks again,
Jame
 

My Computer My Computer

OS
Win7U 64 RTM
CPU
Q9550
Motherboard
GA-EP45-UD3R
Memory
8GB Gskill
Graphics Card(s)
ASUS|EAH4850/HTDI/1GD3/A
Sound Card
xfi Plat
Monitor(s) Displays
Dell 2405fpw
Screen Resolution
1920x1200
Hard Drives
Seagate & WD sata Drives
PSU
Antec
Case
Antec
Keyboard
MS Natural Ergonomic 4000
Mouse
Logitech MX610 USB Cordless
James Colbert said:
Although I tired other ports, they were all powered USB2 hubs. It was suggested that I try plugging directly into a motherboard port. I did so, and am now in business. NAte suggested the mobo header, but it got right past me. Thanks!

Thanks to all for their suggestions. This is one I will remember!

Thanks again,
Jame
Click to expand...

I'm glad you got it sorted out. Maybe you can help me next time. :D
 

My Computer My Computer

Computer Manufacturer/Model Number
Keeps changing - (Custom)
OS
Windows 7 Professional x64
CPU
Intel Core i7 860
Motherboard
Gigabyte GA-P55-UD4P
Memory
4GB DDR3 Mushkin 1600Mhz @ 7-8-7-20
Graphics Card(s)
MSI GTS250 1GB DDR3 Twin Frozr
Sound Card
Onboard realtek
Monitor(s) Displays
Samsung SyncMaster 24" P2450 + Samsung 20" 2033
Screen Resolution
1920 X 1080 and 1600 X 900 (#2 system 1440 X 900)
Hard Drives
Patriot Inferno 120GB SSD + 3 WD Blue 640GB drives
PSU
Corsair 750 HX Modular
Case
Lancool PC-K62
Cooling
Cooler Master TX3 CPU cooler and 4-140mm and 1-120mm case
Keyboard
Gigabyte USB keyboard
Mouse
Microsoft wireless laser mouse 5000
Internet Speed
7 Mb down 1.5 up
Other Info
System #2: AMD Phenom II X6 1055T (Freezer 7 Pro cooler) - Gigabyte 880GMA-UD2H - WD 500GB Black - 9500GT (1GB) 500W OCZ modular PSU - Antec 200 case. System #3 (LapTop) Core 2 Duo T6670 - 320GB 7200RPM HD - 4GB DDR3 RAM.
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