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Windows 7: Sleep Mode problems and more, help!

21 Apr 2010   #1
MisterAlexGuy

Windows 7 64-bit Ultimate
 
 
Sleep Mode problems and more, help!

Hi everyone,

I apologize if this question has been asked before, but the last two and a half weeks of troubleshooting a bad RAM issue (fixed) and bad wireless adapter driver issue (fixed) have exhausted my sanity. Mostly because my computer expertise is so limited.

This is my newest, and hopefully last, major issue I'm contending with: Sleep Mode.
  • 10-15 secs. to enter sleep mode
  • ~5 secs. for system to wake up and for desktop to flash up, but with limited interactivity;
    • mouse pointer moves
    • start button & menu work, but items can't be selected
    • right-clicking works on taskbar and certain system tray icons, not on desktop background/image
    • right-clicking on one item or another causes the system to appear frozen, with only the circular activity icon going
  • Pressing the reset button, below Power, initiates the boot sequence, but now leads to "Resuming Windows"
  • The screen stays blank for 1.5-2 mins.
  • The desktop flashes up normal; but the busy/activity light will continue to flicker for another ~3 minutes.
In other, related threads, I've seen mention of things like Power Management settings (e.g. setting to High Performance & disabling Hybrid Sleep), setting the ACPI to S3 or S1 in the BIOS, and checking in the Event Viewer for the culprit. But I still seem to be doing wrong.

What is the most systematic way of approaching this problem from the start?
What system diagnostic tools can I run to start finding the source of the problem(s)?

Not sure if related: Event Viewer has been logging a whole lot of errors, such as WHEA-Logger (some kind of "fatal" processor-related error), SideBySide, and Service Control Manager (something 3D driver-related for my video card).

Thank you all in advance for any and all input you can provide!


My System SpecsSystem Spec
.
21 Apr 2010   #2
not so gray matter

W7 Ult. x64 | OS X
 
 

I highly suggest that you use hibernate instead of sleep. It may not be as convient, but it's a whole lot more reliable on PCs. Sleep is for MACs.

Incase you're wondering about the difference:

Sleep turns on some system components but keeps vital ones going so that when you tell it to the computer can wake up in an instant.

Hibernate moves your recent memory to a spot on the HDD so that boot up takes a bit less time.

I'm guessing that waking from sleep = 5-10 seconds, Hibernate = 20-40 seconds
My System SpecsSystem Spec
21 Apr 2010   #3
whest

XP, Vista, W7 64bit Home Premium
 
 

You could make sure all your drivers are up to date particularily your video card, and if your have any other device that can put the pc to sleep like a tv tuner device you could disable their sleeping capabilities if updated drivers dont work. Also check you have the latest nforce chipset drivers while checking for your nvidia driver: Drivers - Download NVIDIA Drivers

Driver support etc. ASUSTeK Computer Inc.
My System SpecsSystem Spec
.

21 Apr 2010   #4
CommonTater

XP Pro SP3 X86 / Win7 Pro X86
 
 

Quote   Quote: Originally Posted by MisterAlexGuy View Post
Hi everyone,

I apologize if this question has been asked before, but the last two and a half weeks of troubleshooting a bad RAM issue (fixed) and bad wireless adapter driver issue (fixed) have exhausted my sanity. Mostly because my computer expertise is so limited.

This is my newest, and hopefully last, major issue I'm contending with: Sleep Mode.
  • 10-15 secs. to enter sleep mode
  • ~5 secs. for system to wake up and for desktop to flash up, but with limited interactivity;
    • mouse pointer moves
    • start button & menu work, but items can't be selected
    • right-clicking works on taskbar and certain system tray icons, not on desktop background/image
    • right-clicking on one item or another causes the system to appear frozen, with only the circular activity icon going
  • Pressing the reset button, below Power, initiates the boot sequence, but now leads to "Resuming Windows"
  • The screen stays blank for 1.5-2 mins.
  • The desktop flashes up normal; but the busy/activity light will continue to flicker for another ~3 minutes.
In other, related threads, I've seen mention of things like Power Management settings (e.g. setting to High Performance & disabling Hybrid Sleep), setting the ACPI to S3 or S1 in the BIOS, and checking in the Event Viewer for the culprit. But I still seem to be doing wrong.

What is the most systematic way of approaching this problem from the start?
What system diagnostic tools can I run to start finding the source of the problem(s)?

Not sure if related: Event Viewer has been logging a whole lot of errors, such as WHEA-Logger (some kind of "fatal" processor-related error), SideBySide, and Service Control Manager (something 3D driver-related for my video card).

Thank you all in advance for any and all input you can provide!
Ok no promises here... but I had similar issues and it turned out to be a USB initialization problem that is apparently a known issue with NVidia chipsets. The fix that worked for me is here...

https://www.sevenforums.com/windows-u...tml#post695209
My System SpecsSystem Spec
25 Apr 2010   #5
MisterAlexGuy

Windows 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by notsograymatter View Post
I highly suggest that you use hibernate instead of sleep. It may not be as convient, but it's a whole lot more reliable on PCs. Sleep is for MACs.

Incase you're wondering about the difference:

Sleep turns on some system components but keeps vital ones going so that when you tell it to the computer can wake up in an instant.

Hibernate moves your recent memory to a spot on the HDD so that boot up takes a bit less time.

I'm guessing that waking from sleep = 5-10 seconds, Hibernate = 20-40 seconds
Thanks! I tried Hibernate yesterday and it worked fine. I will stick with that for now until I have more time to continue tinkering with the computer.
My System SpecsSystem Spec
25 Apr 2010   #6
MisterAlexGuy

Windows 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by whest View Post
You could make sure all your drivers are up to date particularily your video card, and if your have any other device that can put the pc to sleep like a tv tuner device you could disable their sleeping capabilities if updated drivers dont work. Also check you have the latest nforce chipset drivers while checking for your nvidia driver: Drivers - Download NVIDIA Drivers

Driver support etc. ASUSTeK Computer Inc.
I tried installing the latest nforce chipset drivers but was unable to. During installation, I got a message stating that no hardware for the drivers was found, even though it was the driver that was chosen by the site's automatic detection feature.

I hope this isn't a silly question, but: should I have removed my video card prior to clean-installing 7? In other words, is my system not functioning right because it's missing drivers for the motherboard's integrated video (that's the nforce stuff, right?), which the site's automatic driver detector isn't seeing because it's looking at my video card instead? God, I hope that made sense...!
My System SpecsSystem Spec
25 Apr 2010   #7
MisterAlexGuy

Windows 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by CommonTater View Post

Ok no promises here... but I had similar issues and it turned out to be a USB initialization problem that is apparently a known issue with NVidia chipsets. The fix that worked for me is here...

https://www.sevenforums.com/windows-u...tml#post695209
Thanks! I'll go through it and let you know if that worked.
My System SpecsSystem Spec
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