Win 7 machines not visible to XP machines within same network

bradp1979

New member
Local time
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Messages
5
Hello,

I have a workgroup set up with about 10 computers: 6 running windows 7, and 4 running windows XP. This morning out of nowhere, the XP computers can't access the network (network is set up and hosted on Win 7 machine), and the Win 7 computers can't see the XP computers in the network.

4 things are happening that make this particularly weird:

1. from the Win 7 machines, I can ping the XP machines successfully, and from the XP machines I can ping the 7 machines successfully. They are both active on the network.

2. From the host computer (Win 7), I can see and access all of the XP computers, though the XP computers give me an error message when I try to even go so far as to find the Win 7 computers on the network.

3. From all the XP computers, I can see the other XP computers on the network, and from the Win 7 computers, I can see the other Win 7 computers.

and finally,

4. The Win 7 computer is hosting a database back end from which the front end on each of the computers (XP and 7) pulls the data. Both XP and 7 computers have no problem still pulling the data from the back end in the Shared Documents folder on the host computer, even though the XP computers can't see the network.

Any suggestions?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Win 7 x64
CPU
Intel Core i5
Memory
4gB
Are you in a Workgroup or HomeGroup? Did you check Advanced Sharing options?

I wonder why would all machines act up same time, maybe some security software common to all?

Check the state of these services:
Go to Start\Control Panel\ Administrative Tools\ Services.
- Computer Browser
- DHCP Client
- DNS Client
- Network Connections
- Network Location Awareness
- Remote Procedure Call (RPC)
- Server
- TCP/IP Netbios helper
- Workstation
-- Start one by one if above doesn't help
- SSDP Discovery
- UPnP Device Host
- IPSec
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
It's a workgroup. I have checked several of those settings, but some of those are a bit beyond my expertise. I could look at them, but I wouldn't know what I'm looking at. Can you be more specific?

Thanks
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Win 7 x64
CPU
Intel Core i5
Memory
4gB
Try it only on one Win7 machine. Press Win+R and enter services.msc

Services window will open:
- Find each of the above services in the list and see if the services are Started. Note startup type as well (manual/automatic/automatic(delayed)/disabled)
- Start them if stopped. (Set to manual and start if currently disabled.)
- See if you will start seeing the others.
- If yes, restart and check again.
- If fails, then change manual ones to automatic. Start and check again.
- Restart and check if they work without intervention.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
The only one that was not started was the UPnP device host. I started that, restarted, and still can't see any of the Windows XP computers.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Win 7 x64
CPU
Intel Core i5
Memory
4gB
Did the service stay started after the restart? If not, start the service again (but don't restart PC yet) and also check one of the XP machines, start it's services (don't restart, see if they will see each other). If they can't, nevermind that service and stop it.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
I went to one of the XP machines, made sure everything was started, even went so far as to restart all of them. Should I restart all of the services mentioned above on the 7 machine? I misunderstood and thought that you meant to restart the computer.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Win 7 x64
CPU
Intel Core i5
Memory
4gB
Select 1 XP and 1 Win7, start the services, and see if they will discover each other. If not, don't bother anymore. I already think this is a slim chance, as services stopping on all machines same time is rather low.

Maybe a common security software on all of them?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Unfortunately, the computers still don't see each other. I'm unwilling to accept that they will never again see each other on the network, considering they saw each other just fine yesterday morning...However, from what I can see, nothing at all has changed in regards to the network settings, and nothing on the XP computers has changed.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Win 7 x64
CPU
Intel Core i5
Memory
4gB

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
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