Solved No online Help or Support on multiple Win 7 machines

OvenMaster

Folding@Home
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Location
W. Mass.
I've got two Win 7 machines that don't have working online Help and Support.
One is my signature machine with Win 7 Pro 32-bit, the other is Win 7 Home 64 bit.
The 32-bit machine is updated monthly. The 64-bit machine hasn't been updated since before Win 10 was released.
Both machines are connected to a common Linksys router to my DSL ISP.
When switched to Offline Help, I get results. Online help, nada.
I did search this problem here on Seven Forums and at Google, but no solution was ever found.
The fact that it's TWO rigs affected is making me wonder if Microsoft has shut down online help for 7.
No viruses, no malware, sfc /scannow was run on both machines with no errors found.

Does anyone have any ideas what's going on? I'd appreciate any input.
 

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Win10 Pro 64-bit
CPU
AMD Ryzen 7 3800X
Motherboard
Gigabyte X570 UD
Memory
32 GB Kingston DDR4-2666
Graphics Card(s)
MSI nVidia GT 710 (2GB)
Sound Card
Creative Audigy FX 5.1
Monitor(s) Displays
ViewSonic VG2439Smh 24"
Screen Resolution
1920x1080
Hard Drives
3xWD1TB; 1xSeagate 1TB... all spinning rust
PSU
EVGA 100-W1-0500-KR (500w)
Case
SilverStone PS10 (modified)
Cooling
CPU:AMD Wraith Prism. Case:3x Noctua 120mm
Keyboard
Compaq Professional PS/2
Mouse
Microsoft Basic Optical Mouse 2.0
Internet Speed
Fiber 1Gbit/sec down/up
Antivirus
Avast Free
Browser
FF, Chrome
Other Info
2x LG GH24NSC0 DVD burners, Mackie CR3 monitor speakers

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
[snorts] And here I naively thought support only ended for certain types of Windows features updates. I didn't realize M$ had considered Win 7 almost as abandonware.
Idiots.
Thanks, Ranger.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Win10 Pro 64-bit
CPU
AMD Ryzen 7 3800X
Motherboard
Gigabyte X570 UD
Memory
32 GB Kingston DDR4-2666
Graphics Card(s)
MSI nVidia GT 710 (2GB)
Sound Card
Creative Audigy FX 5.1
Monitor(s) Displays
ViewSonic VG2439Smh 24"
Screen Resolution
1920x1080
Hard Drives
3xWD1TB; 1xSeagate 1TB... all spinning rust
PSU
EVGA 100-W1-0500-KR (500w)
Case
SilverStone PS10 (modified)
Cooling
CPU:AMD Wraith Prism. Case:3x Noctua 120mm
Keyboard
Compaq Professional PS/2
Mouse
Microsoft Basic Optical Mouse 2.0
Internet Speed
Fiber 1Gbit/sec down/up
Antivirus
Avast Free
Browser
FF, Chrome
Other Info
2x LG GH24NSC0 DVD burners, Mackie CR3 monitor speakers

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
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