Solved Windows Media Player encountered a problem while playing the file

SovietRob

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I posted this in the audio section, but I got no responses, I really need to fix it, Sorry if any mods get super pissed but I've run out of ideas.

So I just started having this problem when I didn't have it yesterday, when I open a video that was working yesterday it just comes up with this error and doesn't play it, the video does play in VLC player, but with out sound, its not the video file as I try it on my laptop and it works fine, it is a mp4 video, I have also tried playing sound mp3 files and they don't play either. Any ideas? thanks guys.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64x bit
CPU
Intel i7-4790k 4.5GHz - Devils Cannyon
Motherboard
Gigabyte Z87X-D3H-CF (Don't go with Gigabyte)
Memory
16GB DDR3 6000MHz
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AMD Radeon R9 200 series 2GB video RAM
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115GB SSD
3TB Solid State Drive
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Liquid of some sort
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Avast, MalwareBytes
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It just started working again when I went to show my brother that none of the other audio devices were showing any audio.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64x bit
CPU
Intel i7-4790k 4.5GHz - Devils Cannyon
Motherboard
Gigabyte Z87X-D3H-CF (Don't go with Gigabyte)
Memory
16GB DDR3 6000MHz
Graphics Card(s)
AMD Radeon R9 200 series 2GB video RAM
Hard Drives
115GB SSD
3TB Solid State Drive
Cooling
Liquid of some sort
Antivirus
Avast, MalwareBytes
Browser
Firefox
I had this problem too - 'WMP can't open the file' - an mp4 video that it had played before.
In Control Panel > Default Programs > Set your default programs -and - Associate a file type with a program - all the video + audio file types had been 'reset' to open with 'Unknown Application'. Reset the file types back to WMP and it works fine again. No idea how it changed in the first place. :huh:
 

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I had this problem too - 'WMP can't open the file' - an mp4 video that it had played before.
In Control Panel > Default Programs > Set your default programs -and - Associate a file type with a program - all the video + audio file types had been 'reset' to open with 'Unknown Application'. Reset the file types back to WMP and it works fine again. No idea how it changed in the first place. :huh:

My problem was the audio device wasn't the correct one, even though I could hear all sound except for VLC player, you think that the video would still play and not throw you an error in WMP, but I guess Microsoft didn't think of that.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Pro 64x bit
CPU
Intel i7-4790k 4.5GHz - Devils Cannyon
Motherboard
Gigabyte Z87X-D3H-CF (Don't go with Gigabyte)
Memory
16GB DDR3 6000MHz
Graphics Card(s)
AMD Radeon R9 200 series 2GB video RAM
Hard Drives
115GB SSD
3TB Solid State Drive
Cooling
Liquid of some sort
Antivirus
Avast, MalwareBytes
Browser
Firefox
MP4 no sound in VLC

When a media player fails to play sound, the first thing that comes into people’s mind is to check whether the player is set mute. If you’re too careless to mute your VLC player at the last playing, then definitely you’ll get no sound. What you need to do is set your VLC player to unmute state.

Step 1. Click the speaker icon bottom right of your computer.

Step 2. Click “Mixer.”

Step 3. Unmute your VLC player, and check whether the VLC plays sound or not.

Method 2. Adjust VLC audio settings

If the above solution doesn't work out, try adjusting VLC audio settings.

Step 1. Run VLC

Launch VLC player on PC, and click “Tools” “Preferences” to get to “Simple Preferences” interface.
Step 2. Adjust audio settings

On “Simple Preferences” interface, click “Audio” tab on the left side bar to navigate to “Audio Settings.” Make sure the “Enable audio” box is checked and then choose “Automatic” at “Output” dropdown list.
 

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