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#71
Welcome eddie mate I get these all the time via the phone as well telling you have a serious problem with your machine and can they scan it - well generally just hang up disconnect or delete the mail (if on the computer) - tell them you're a vegan and don't eat meat that really pee's them off - you gotta be rude to be kind sometimes
If it's net site just add it to your blocked sites in your security and mail provider.:)
I just got a call with the same instructions, but lucky I smelled a rat and went right up to when they asked me to type teamreviewer.com on the url then told them I was suspicious and they hung up. I initially got their phone number to call back cause I told them I was going to verify they were windows tech support. Didn't expect them to give me a number but surprisingly they did. I called it and they answered windows tech support and sounded professional. They did not have Australian accents or American accents but Asian accents. Now I have the phone number I am wondering whether to giv ethe number to the police. Or is there someone else I can give it to?
You don't say where you are from but from your time zone I would guess Australia. I found this on google. https://www.scamwatch.gov.au/content...g/reportascam/
Many thanks for the link. I will definitely use it to report them. These people need to be behind bars. Yes I am from Canberra Australia. I just found out another friend just got the same call but wise enough to not fall for it. she said to them "but we don't have a computer" even though she has four in the house. They replied " but you must have" and back and forth they went till they hung up.
Yes beware of this scam - ie unexpected computer support phone calls. Basically they are trying to get payments from you to fix supposed problems on your computer.
I’ve had a couple of recent phone calls from an Indian sounding call centre to my landline in the UK. Caller ID withheld. They knew my name and surname. They pretend to be from an “online service support company on behalf of Microsoft” and say your computer has been downloading/uploading viruses etc to the internet.
I played dumb and strung them along for 15 minutes to see exactly what they were trying to do.
First they ask if you are running a Windows operating system. Then they make it look as if your computer indeed has problems by giving you instructions how to bring up “Windows Event Viewer” on your screen by pressing the Windows logo key and R key. This program normally shows errors and warnings anyway, so if you’re not familiar with it then you may indeed think you have problems on your computer.
Then they will try to get you to visit the website TeamViewer - Free Remote Control, Remote Access & Online Meetings and ask you to download a ‘technical support’ program that actually allows them to take over your computer remotely via the internet, which can obviously lead to all sorts of nasty problems.
At this stage I disconnected my internet connection, said I had lost the internet connection and that I couldn’t proceed any further. The caller asked me to check 6 times if my internet connection had come back. They said they would ring back in a few days when I got it fixed. How kind of them!
From the reading about this in the newspapers, I understand the next stage would have been to ask for a credit card payment or similar from you to fix the supposed problems.
With remote support sessions, ALWAYS confirm the source of the request before you oblige and give out your TeamViewer ID and Password (or remote login details).
That was her first clue really. I mean how would this "someone" even know about her computer's health, assuming they didn't identify themselves clearly or otherwise.Someone called her and said there is something wrong with your computer and we need to check it