12 Windows Updates won't install, have tried various fixes

figfan

New member
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Hi there!
Please help with installing updates (screenshot attached).
I have downloaded System Update Readiness Tool but it was not able to install Hotfix (screenshot attached).
I have done a SFC scan and it did not detect any integrity violations (screenshot attached).
The CBS zip file is 11 MB so the Forum is not letting me attach it..:geek:.
 

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Windows 7 Home Premium 64bit, service pack 1Intel® Core™2 Duo U2300 @ 1.20GHz4 GB
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Computer Manufacturer/Model Number
ASUS UL30A
OS
Windows 7 Home Premium 64bit, service pack 1
CPU
Intel® Core™2 Duo U2300 @ 1.20GHz
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Try to install the updates 3 at a time. Reboot and install 3 again. If failing install just 2 or even 1.
Which updates are failing?
 

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Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Well... I just looked and I completely do not understand why I even need to install these updates...Because...they are for 32bitOS and I have 64bit OS?!! (screenshot of updates attached)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit, service pack 1Intel® Core™2 Duo U2300 @ 1.20GHz4 GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS UL30A
OS
Windows 7 Home Premium 64bit, service pack 1
CPU
Intel® Core™2 Duo U2300 @ 1.20GHz
Memory
4 GB
Internet Speed
37.3Mb download speed, 2.8Mb upload speed
Antivirus
Avast
Browser
Google Chrome
..just in case...I attach CBS file which I managed to get down to 8MB
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit, service pack 1Intel® Core™2 Duo U2300 @ 1.20GHz4 GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS UL30A
OS
Windows 7 Home Premium 64bit, service pack 1
CPU
Intel® Core™2 Duo U2300 @ 1.20GHz
Memory
4 GB
Internet Speed
37.3Mb download speed, 2.8Mb upload speed
Antivirus
Avast
Browser
Google Chrome
The updates are for a 32bits version of OFFICE 2010. Office 2010 is 32 bits by default (but it's possible to install 64bits).
Please answer #2
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Post c:\windows\WindowsUpdate.log plz
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Attached : WindowsUpdate.log
I have tried to just install one update but had the same error appear twice - plz see attached.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit, service pack 1Intel® Core™2 Duo U2300 @ 1.20GHz4 GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS UL30A
OS
Windows 7 Home Premium 64bit, service pack 1
CPU
Intel® Core™2 Duo U2300 @ 1.20GHz
Memory
4 GB
Internet Speed
37.3Mb download speed, 2.8Mb upload speed
Antivirus
Avast
Browser
Google Chrome
You tried 2 different updates I suppose?!
So it's not related to one specific update. Do you have "restore points"?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
In windowsupdate.log I see the problem was on July 21. Maybe even before that date (windowsupdate.log first entry is Jul 21). When was the last successful update? See windows update history.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
yes, tried to do two different updates, one at a time.
I don't know whether I have restore points as I had this problem for a couple of months now.
Last successful update was today, for Windows Defender. Before that: July - screenshots attached
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit, service pack 1Intel® Core™2 Duo U2300 @ 1.20GHz4 GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS UL30A
OS
Windows 7 Home Premium 64bit, service pack 1
CPU
Intel® Core™2 Duo U2300 @ 1.20GHz
Memory
4 GB
Internet Speed
37.3Mb download speed, 2.8Mb upload speed
Antivirus
Avast
Browser
Google Chrome
My Update History Ends on the 7th of July
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit, service pack 1Intel® Core™2 Duo U2300 @ 1.20GHz4 GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS UL30A
OS
Windows 7 Home Premium 64bit, service pack 1
CPU
Intel® Core™2 Duo U2300 @ 1.20GHz
Memory
4 GB
Internet Speed
37.3Mb download speed, 2.8Mb upload speed
Antivirus
Avast
Browser
Google Chrome
The failed updates are ms office 2010 updates. But some ms office updates install successfully. Normal windows updates install fine.

install and run Windows Repair (All In One) . Be sure to check "Repair Windows Updates". After run and repair.... reboot. Then try to install the updates again.

Post results
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
If the file is too large (8MBcompressed), remove the older CBSPersist cab files until the final file isbelow the limit - you can always post them separately after zipping them. (theforum doesn't allow the upload of bare CAB files, for a number of reasons)
 

My Computer My Computer

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Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi there
Still no luck - followed all the steps yet after a reboot the updates did not install. See attached screenshot and zipped file:
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit, service pack 1Intel® Core™2 Duo U2300 @ 1.20GHz4 GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS UL30A
OS
Windows 7 Home Premium 64bit, service pack 1
CPU
Intel® Core™2 Duo U2300 @ 1.20GHz
Memory
4 GB
Internet Speed
37.3Mb download speed, 2.8Mb upload speed
Antivirus
Avast
Browser
Google Chrome
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