I've encounted 5 BSODs over the past few days. They seem sporactic. Today I've gone the entire day without one, yet two days ago I had three in the span of a few hours.
Things worth noting about the situation:
I have no idea where to go from here, I'm honestly surprised I was able to get this far myself. I'm open to any help. Thanks!
- The first one occured when I opened the program Discord.
- The second occured shortly (appx 3 mins) after launching World of Warcraft.
- The third occured when I opened the Battle.net Launcher.
- The fourth I don't remember (possibly upon launching Starcraft II).
- The fifth occured after I was two hours into playing/livestreaming Starcraft II (livestream was being broadcast with OBS multiplatform).
Things worth noting about the situation:
- A BSOD does not always occur when I open or use the above programs. Most of the time they work fine for long periods of time.
- I updated my Graphics card driver the night the first BSOD occured, however I played Starcraft for several hours that night between the update and the first BSOD. This may be related.
- There was a lightning storm a couple of days before the first BSOD, which causes the power at my house to flash. I live in florida so this is a normal thing, but I guess I can't rule out lightning damage. My computer and all of it's components are attached to a surge protector.
- Installed BlueScreenView and identified that the problem is related to ntoskrnl.exe
- Attempted to test my hard drive for errors using WD's "Data LifeGuard DIagnostic" tool. It yielded no results, although I may have done this incorrectly.
- Attempted to test my RAM using three instances of MemTest, which I let run for almost 2 hours. It yielded no results, although I may have done this incorrectly also.
- Checked my recently updated video card driver to make sure it is up to date, which it supposedly is.
I have no idea where to go from here, I'm honestly surprised I was able to get this far myself. I'm open to any help. Thanks!
My Computer
At a glance
Windows 7 Home Premium 64bitIntel Core i7-26008192 MB DDR3AMD Radeon HD 6700 series
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell
- OS
- Windows 7 Home Premium 64bit
- CPU
- Intel Core i7-2600
- Motherboard
- Dell 0Y2MRG
- Memory
- 8192 MB DDR3
- Graphics Card(s)
- AMD Radeon HD 6700 series
- Hard Drives
- Western Digitial:
WDC WD5000AAKX-753CA1
500 GB
- Antivirus
- AVG 2015 Free
- Browser
- Firefox