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I'm not literate in al the ins and outs of home networking. My concern is having a backup-- a plug and play replacement--
if the ATT installed unit fails (not likely) or is damaged from normal accidents and wear and tear. Are there
low priced commercial units to use before a service call is possible? My DSL ISP service is a third party provider from ATT.
The ISP places the order and setup for ATT.
The name on the unit is: Model 5031W a black shell standup sort
And the service guy gave me no setup booklet. I had a bit of setup for other ISPs products in the past. There's a tag on the ATT with a help number and some sort of password. None of this was explained for use. The install was smooth
and the installer was not hiding anything. I just didn't know what ask. And I don't know how to access the setup screens
on the PC for this one for a replacement.
ATT websites look helpful but in this area they don't provide a clear path to plug and play replace that I saw.
I don't know if the ISP has loaners-- which is something I should ask about.
if the ATT installed unit fails (not likely) or is damaged from normal accidents and wear and tear. Are there
low priced commercial units to use before a service call is possible? My DSL ISP service is a third party provider from ATT.
The ISP places the order and setup for ATT.
The name on the unit is: Model 5031W a black shell standup sort
And the service guy gave me no setup booklet. I had a bit of setup for other ISPs products in the past. There's a tag on the ATT with a help number and some sort of password. None of this was explained for use. The install was smooth
and the installer was not hiding anything. I just didn't know what ask. And I don't know how to access the setup screens
on the PC for this one for a replacement.
ATT websites look helpful but in this area they don't provide a clear path to plug and play replace that I saw.
I don't know if the ISP has loaners-- which is something I should ask about.
My Computer
At a glance
Windows 7 x64 UltimateAMD Athlon II x3 4502 GB
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom
- OS
- Windows 7 x64 Ultimate
- CPU
- AMD Athlon II x3 450
- Motherboard
- MSI 880GM
- Memory
- 2 GB
- Hard Drives
- various
- Browser
- Firefox, Opera