"A disk read error occurred"

Pawelb

New member
Local time
10:38 PM
Messages
6
Hey,
I should start by saying I am a total beginner with computers but anyway, yesterday my computer kept crashing at startup and I stupidly tried fixing it myself by restoring my computer to factory settings. However, now upon booting up im given the message "a disk read error occurred, press ctrl alt del to restart". I have tried restarting it ibviously many times with no success. Any help would be appreciated.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy
OS
Windows 7

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
How do i install it if i cant boot?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy
OS
Windows 7

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Also the broken computer is a notebook without cd drives
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy
OS
Windows 7
Also the broken computer is a notebook without cd drives
But it has usb. Do you have a usb stick you can use (I mean make empty and put stuff on)?

on another computer: install this YUMI ? Multiboot USB Creator | USB Pen Drive Linux
run it and put Partition Wizard on the usb stick. It is in the YUMI list and very easy to transfer to usb stick.

Boot the problem computer from that usb stick
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
How do i boot it from the usb?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy
OS
Windows 7
How do i boot it from the usb?
Put a bootable usb stick in a usb port. When you boot you see on very first screen "press F2 to enter bios". What is written exactly? Maybe another text is written on screen as well. Something like "press F12 to enter one time boot options".

Those message appear on screen for about 1 second! So look and read fast. And repeat procedure if it's too fast.

What messages are on boot screen?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Having Factory Recovery fail is not uncommon, sometimes can be overcome by wiping the HD with Diskpart Clean Command to run Recovery from disks or flash media you made.

But since you don't have a DVD drive and the Factory preinstalled Win7 is a grossly inferior install anyway, I would do what most tech enthusiasts do and Clean Reinstall - Factory OEM Windows 7.

The Win7 installer for your licensed version is provided in tutorial along with tool to write it to flash stick, boot to delete all partitions, then install Win7. If you stick with the steps given you will get and keep a perfect install, as we have helped tens of thousands of others get here.
 
I dont understand what im downloading and how do i use this file on my broken pc
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy
OS
Windows 7
Do you want to attempt to repair your PC or do a reinstall of the OS?

What file have you downloaded now?
 
How do i get it from the usb to my computer
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy
OS
Windows 7
pw iso i think
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
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