Solved "A required CD/DVD drive device driver is missing" error install win

[Cik Nana]

"A required CD/DVD drive device driver is missing" error install win

anyone please help me before this i'm able to format my laptop into windows 7 ultimate x64 bit but now when i'm trying to format using the same dvd windows installer a message prevent me from format "required cd/dvd drive device driver is missing". i also downloaded a new iso and burn it into a new dvd and also usb but both with the same results. then i borrowed my friend dvd installer and it works i can install windows. now i want to format it again download a new iso but that error still prevents me from installing new windows help please

 

[Layback Bear]

What operation system did your Laptop come with?

Where are you downloading the ISO for Windows 7 from?

 

[gregrocker]

You should follow Clean Reinstall Windows 7.

If problems persist then Troubleshoot Windows 7 Installation Failures - Windows 7 Help Forums

 

[Cik Nana]

thank you for replying just now i already found the solution. just wanna share how i solved it. after browsing for hours the solution for me is when the error message displayed, i cancel it and return to the "install now" then i change the usb to another port and click the install now and it works. my laptop don't have the usb mode option so luckily this work for me