Able to ping out but unable to surf via ip or url

[edith89]

Hi there,

My fiance and I have both been puzzling over this one for a number of days.
I have a Toshiba Satellite L500, running a duo-core cpu and 3gb with Windows 7 Ultimate x64. We are both fairly advanced users and have tried everything we can think of/find with no avail so we are asking for help.

I generally run Firefox as my default browser but we have also tried IE8 with and without add-ons and are getting connection timed out errors and cannot access a website (wirelessly; a hard wire connection works fine). My belkin router is all setup and secured, and my laptop shows I am connected to both the network and internet. I can ping out to google and other sites just fine but I cannot surf using ip or url.

I disabled my firewall completely, ran Spybot, Malwarebytes, and Trend Micro House Call. they picked up a few cookies and such but nothing to affect connection.

We checked all proxy settings on both the router, and the browsers. Reinstalled the browsers. We are getting a valid ip, there are other PC's connected to the router (1 wired, 1 wireless)

I've done a netsh winsock reset, dns flush, reinstalled the wireless NIC multiple times, even tried System Restore.

I'm at my wits end and I'm hoping someone can help before I have to break down and reinstall my Windows.

 

[brady]

can you surf when bypassing your router completely?

 

[edith89]

I can hardwire my laptop to my router and surf with no issues, its wireless that i cant surf when connected to my home network, there is another laptop here thats connects wireless no issue so that tells me its no the router causing the trouble.

 

[brady]

did you change the range or frequency at which your wireless is broadcasting?

what security do you have enabled on the wireless router?

 

[Holy Moses]

do you possibly have an ip blocking program, such as PeerBlock. Possible that http traffic is blocked?

nevermind, it would affect both wired and wifi adapters.

 

[edith89]

did you change the range or frequency at which your wireless is broadcasting?

what security do you have enabled on the wireless router?

I did try a few different channels as well as different encryption types but its currently set to WPA2 and the other wireless laptop is further away from the router than i am I can see it from where i'm usually sitting in my house

 

[edith89]

Also my wireless NIC is a Realtek RTL8192E Wireless LAN 802.11n PCI-E NIC, and I am using a Belkin N 150 router

 

[Lemur]

Did you try running without any encryption at all (as a test)? You disabled your firewall, but do you have a firewall on the router? If so, disable for testing purposes. Have you tried another notebook, XBox, or other wireless device to say whether it's the notebook or the router?

 

[edith89]

Did you try running without any encryption at all (as a test)? You disabled your firewall, but do you have a firewall on the router? If so, disable for testing purposes. Have you tried another notebook, XBox, or other wireless device to say whether it's the notebook or the router?

I have tried without any encryption, disabled the firewall on my router, and as I have said already there is another laptop with windows 7 x64 that connects wireless without an issue.

I can also ping out to Google and CNN with an average ping time of 32ms. I know there is an issue with my computer, I just cant figure out what and I've exhausted all my ideas.

 

[Lemur]

Type MSCONFIG at the command prompt, and uncheck the startups. Reboot and see if you have better luck.

 

[edith89]

I have done that as well... I run my computer with the bare minimums it needs to run, not all the access programs I don't need. My laptop boots in under 30 seconds

 

[Lemur]

Okay, you can download a live cd of ubuntu. Boot up and you should have Internet access. If not, it's a hardware problem. If you have access, then you may have to blow out the OS and reinstall.

 

[chev65]

Hi there,

My fiance and I have both been puzzling over this one for a number of days.
I have a Toshiba Satellite L500, running a duo-core cpu and 3gb with Windows 7 Ultimate x64. We are both fairly advanced users and have tried everything we can think of/find with no avail so we are asking for help.

I generally run Firefox as my default browser but we have also tried IE8 with and without add-ons and are getting connection timed out errors and cannot access a website (wirelessly; a hard wire connection works fine). My belkin router is all setup and secured, and my laptop shows I am connected to both the network and internet. I can ping out to google and other sites just fine but I cannot surf using ip or url.

I disabled my firewall completely, ran Spybot, Malwarebytes, and Trend Micro House Call. they picked up a few cookies and such but nothing to affect connection.

We checked all proxy settings on both the router, and the browsers. Reinstalled the browsers. We are getting a valid ip, there are other PC's connected to the router (1 wired, 1 wireless)

I've done a netsh winsock reset, dns flush, reinstalled the wireless NIC multiple times, even tried System Restore.

I'm at my wits end and I'm hoping someone can help before I have to break down and reinstall my Windows.

Have you tried resetting the TCP/ip stack?

netsh int ip reset reset.log hit (reset TCP/IP stack)

Or you could try running this batch file which resets everything.
Download Renew IP + Reset Winsock Batch File

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