about formatting

[techno di]

when formatting .. the CD of installation is required and it is accompanying any PC at time of purchase . but nowadays that CD is no more accompanying the laptops .. how to format and reinstall windows on laptop if CD is NA ? personally I did not receive any CD at the time of purchase of my Toshiba laptop as well as others who bought Dell laptops . isn't the CD important as it is for PCs ?
and frankly speaking even for the PC .. sometimes copy CDs are used isn't it ?

secondly , it is not possible to install a windows different than that in the COA at the bottom of the laptop .. ie if you purchased a laptop with windows 7 homepre is preinstalled on .. then you can not change the family or series of homepre nor you can change it from windows 7 to 8 . because if you have a CD it would be the win7 homepre one and if you don't , that is my point above in first paragraph .

personally when I took the laptop to my technician he upgraded my system and installed a higher edition .. how he achieved that ?

 

[Think Tank]

I haven't bought a new machine in 5 years. Since then I've built my own. Dell really should have sent a CD with it. For the sake of forum rules, I can't say that copy CD's should ever be used. Some newer machines have recovery partitions on them that you might be able to use - but I know nothing of these.

Alternatively, if you look on the under side of the laptop, you should see a product key with the exact windows version (Home, Pro, etc.) If you could find a used windows 7 copy of that version/edition online, where they used up all the licenses, you could pick that up for cheap and used the product key that's on your laptop.

The tech who upgraded your version of windows would have had to purchase an upgrade copy of windows somewhere, and used a license. I believe some come with 1 license, some with 3, and some with more. One license per computer that it's installed to. It's matched to the hardware - that's how you're able to re use the one on your laptop.

 

[DavidE]

how to format and reinstall windows on laptop if CD is NA ?

This tutorial has everything needed to reinstall Windows including where to get the Win 7 installation ISO.
http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html

 

[theog]

I did not receive any CD at the time of purchase of my Toshiba laptop

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create
​

Did you make the OEM manufacturer's Recovery Disks?



How to use Toshiba Recovery.
http://aps2.toshiba-tro.de/kb0/HTD7C02140000R01.htm
How to recover a Toshiba notebook with the HDD recovery procedure

You can order Toshiba Recovery disks from here:
https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/serviceUnitVerification.jsp

 

[UsernameIssues]

.......personally when I took the laptop to my technician he upgraded my system and installed a higher edition .. how he achieved that ?

You might want to make a new thread in this sub-forum...
Windows Updates & Activation - Windows 7 Help Forums

Include the MGADiag info...
http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

...and let one of those experts tell you what they can about the installation.

 

[cyclic]

Maybe too late now but usually you are supposed to burn a disk when you start using it, for just this event.
Do one next time.

 

[gregrocker]

Be sure to use only the licensed version on the COA sticker provided in http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164, unless the technician provided you with a new one for the higher version. The Product Key needs to be readable on the sticker.

 

[UsernameIssues]

Maybe too late now but usually you are supposed to burn a disk when you start using it, for just this event.
Do one next time.

I've done that with Toshiba and it is more like 6 DVDs.

I then learned that you can uninstall much of the bloatware and burn the DVDs again. So I have two sets.

I think that Toshiba is just using the regular Windows imaging tool... but I could be wrong about that.

On an older XP Toshiba, I ordered the recovery CDs... the support staff told me that I just missed getting them for free. They changed to charging $30. (I really could have lived without knowing that they would have been free a week earlier.) Anyway, Toshiba used AutoIt to install all of their bloatware. The "restore CDs" were not images - just automated installations of crapware.

I've had to stop suggesting Toshiba laptops since they have had too many dead keyboards. I've had a total of 6 users have this issue with brand new Toshiba laptops. I've had a few Dell laptops come with bad keyboards too - and one new/dead power supply unit - which Dell claimed was not covered by their warranty.

 

[techno di]

I haven't bought a new machine in 5 years. Since then I've built my own. Dell really should have sent a CD with it. For the sake of forum rules, I can't say that copy CD's should ever be used. Some newer machines have recovery partitions on them that you might be able to use - but I know nothing of these.

Alternatively, if you look on the under side of the laptop, you should see a product key with the exact windows version (Home, Pro, etc.) If you could find a used windows 7 copy of that version/edition online, where they used up all the licenses, you could pick that up for cheap and used the product key that's on your laptop.

you mean that any online or burnt on CD version of windows which is for cheap ie copied is accepted by the laptop as long as its of the same edition of COA in the underside of laptop .
and hence a new edition would be easily installed if matches the COA .
ok what about a completely different edition ?

The tech who upgraded your version of windows would have had to purchase an upgrade copy of windows somewhere, and used a license. I believe some come with 1 license, some with 3, and some with more. One license per computer that it's installed to. It's matched to the hardware - that's how you're able to re use the one on your laptop.
but hoe could that be ? the two editions are different ?

thnx

 

[techno di]

I did not receive any CD at the time of purchase of my Toshiba laptop

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.​

& made the Startup Repair CD.
startup repair disc-create ​

Did you make the OEM manufacturer's Recovery Disks?

View attachment 274209

How to use Toshiba Recovery.
http://aps2.toshiba-tro.de/kb0/HTD7C02140000R01.htm
How to recover a Toshiba notebook with the HDD recovery procedure

You can order Toshiba Recovery disks from here:
https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/serviceUnitVerification.jsp

I didn't
I used my laptop for nearly 2 yrs on first installation .
about a yr back I got it formatted and upgraded to home premium
I don't know how it is achieved . because they say that a user cant change the edition while re installing windows .
can I do it now ? or is better to use the web .

 

[DavidE]

Yes, you can reinstall Windows for the version that came with your PC.
See posts #3 and #7 about this.
The tutorial in those links has everything needed, including how to get a genuine Win 7 installation disc (for free), but you do need a valid Genuine Product key to activate it.

It's questionable if your current upgraded version that was installed by your technician is genuine and valid.
See post #5 by UsernameIssues about this.

If your upgraded version is genuine and valid, you need to get the key to be able to reinstall that version and activate it.
Did you pay the technician for the upgraded version?

 

[gregrocker]

If a technician installed Win7 Upgrade on your PC he/she would have charged you around $100 or more for Home Premium Upgrade edition, and by law is required to provide you with the COA sticker showing its Genuine Windows. Did they do this?

If so use that Product Key to activate the Clean Reinstall following the steps you've been given twice now.

If not contact the technician to ask how to get the Product Key and tell them this is being aired in the top Forums for Win7 so he needs to be quite specific as we don't buy hoo-haw here. You need the Product Key to reinstall Geniuine Windows which is what he should have installed or he is a criminal. Genuine Windows always comes with the Product Key so there is the ability to reinstall whenever you want.

The moderators watch these threads very closely so you want to be sure to cooperate if you want our help. If you have been sold counterfeit Win7 then you may be able to get a new Key from MS just for cooperating with their investigation.

If its only a matter that the Product Key is missing you can audit it from the HD using Belarc Advisor freeware. If there is a question then run the Genuine diagnostics given earlier so we can help you determine if you have Genuine Windows.

 

[techno di]

I did not receive any CD at the time of purchase of my Toshiba laptop

You can order Toshiba Recovery disks from here:
https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/serviceUnitVerification.jsp

sth is wrong , my system is not there

 

[UsernameIssues]

Can you call them:
Contact Us

 

[techno di]

Yes, you can reinstall Windows for the version that came with your PC.
See posts #3 and #7 about this.
The tutorial in those links has everything needed, including how to get a genuine Win 7 installation disc (for free).

that seems to be amazing if possible .. specially for free
It's questionable if your current upgraded version that was installed by your technician is genuine and valid.
See post #5 by UsernameIssues about this.
I don't know but I think it is gen
anyways this is data regarding

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E21B850A-7D7F-48FE-9C59-E2BB4030E752}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E21B850A-7D7F-48FE-9C59-E2BB4030E752}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1112354959-2099310128-1486380906</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L650</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>2.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20110627000000.000000+000</Date></BIOS><HWID>83433D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600010-02-1033-7600.0000-3382012
Installation ID: 003073179335187255700686537635534173971190420504185140
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: 2C9T3
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/28/2013 12:33:32 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:21:2013 03:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqhwnRKJCJ+aUcBn5r+aiJ6EvlYo+Vxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   TOSINV  TOSINV00
  FACP   TOSINV  TOSINV00
  HPET   TOSINV  TOSINV00
  BOOT   TOSINV  TOSINV00
  MCFG   TOSINV  TOSINV00
  WDAT   INTEL   Calpella
  ASF!   TOSINV  TOSINV00
  SLIC   ACRSYS  ACRPRDCT
  SSDT   INTEL   SataAhci
  ASPT   INTEL   Calpella
  SSDT   INTEL   SataAhci

If your upgraded version is genuine and valid, you need to get the key to be able to reinstall that version and activate it.
and I need installation CD ok ?
Did you pay the technician for the upgraded version?

...

 

[UsernameIssues]

I've asked someone to stop by and look at your diag report. It might take a day or more.

 

[Dsprague]

A quick look at the report tells me this version of windows is counterfeit: the product ID is for an HP OEM_SLP key the SLIC table matches an Acer and the computer its self is a Toshiba, it is clearly counterfeit. you will need to purchase a legal copy of windows.

 

[Britton30]

Yes, the w7 disk or iso is indeed free, but would will still need a valid Genuine Product key to activate it.

 

[gregrocker]

What OS version came preinstalled and is listed on the COA sticker on bottom of PC?

Is the Product Key still readable?

 

[theog]

Technician Guidelines.

View attachment Microsoft Refurbished PC Licensing Guidelines FY13Q3.pdf

Q. I have acquired a used PC with the original manufacturer’s
Windows desktop operating system COA on the computer’s
case and the matching copy of the original OEM recovery
media disk or recovery media image that came with the PC
when it was new. Is the Original Equipment Manufacturer
(OEM) Windows desktop operating system on this used PC
properly licensed?

A. Yes, in this case it appears that you have the genuine OEM
Windows desktop operating system software which is designed
exclusively for computer manufacturers to preinstall on their
computers. Genuine OEM software always comes with a COA
(note: the OEM COA is different from an orange retail proof of
license label) and a manual or Quick Start Guide. Some major
manufacturers provide an OEM disc for reinstalling programs,
while smaller manufacturers are required to provide a Microsoft
Windows edge-to-edge hologram disc. OEM software cannot
be downloaded and may not be unbundled or re-bundled from
sources other than the OEM selling you the computer.

Q. I have recovery media from a manufacturer that will install
the Windows operating system on a different model than
the one specified on the media. I also have recovery media
from one manufacturer that works on PCs from another
manufacturer. Can I use these for the PCs I am refurbishing?

A. No. Recovery media can only be used with the original PC that
it accompanied when supplied by the OEM to the end user
customer.