- Local time
- 5:58 PM
- Messages
- 47
Problem
This PC (not mine) has been having some freezes. This has been going on for about half a year now and I just can't really find the source. As for BSOD's, there aren't really any. Most of the time it just randomly freezes. Since I only had freezes, I didn't really know exactly where to start looking. So I started to check the software, then hardware.
Troubleshooting I've done + Results
Clean Install
I first re-installed the operating system and did a clean install of Windows 7 (there was Vista installed at first (when the freezing first started to occur). Since Windows 7 has better memory usage and is more reliable. But without results. So I knew it wasn't the operating system causing the problems.
Memtest
I checked the RAM using memtest86+. which returned 120 errors. I then took out 1 of the ram's to test which one (or if both) were damaged. one of the ram had 100% pass while the other still returned the 120 errors. So I took out one of the ram's. But the freezing is still occurring.
Specs
It's an Acer M3641
Could this be the PSU dying ? (I read that OEM's PSU die quickly.) and/or the motherboard? and how can I check which one needs to be replaced? or if they are both damaged?
This PC (not mine) has been having some freezes. This has been going on for about half a year now and I just can't really find the source. As for BSOD's, there aren't really any. Most of the time it just randomly freezes. Since I only had freezes, I didn't really know exactly where to start looking. So I started to check the software, then hardware.
Troubleshooting I've done + Results
Clean Install
I first re-installed the operating system and did a clean install of Windows 7 (there was Vista installed at first (when the freezing first started to occur). Since Windows 7 has better memory usage and is more reliable. But without results. So I knew it wasn't the operating system causing the problems.
Memtest
I checked the RAM using memtest86+. which returned 120 errors. I then took out 1 of the ram's to test which one (or if both) were damaged. one of the ram had 100% pass while the other still returned the 120 errors. So I took out one of the ram's. But the freezing is still occurring.
Specs
It's an Acer M3641
Could this be the PSU dying ? (I read that OEM's PSU die quickly.) and/or the motherboard? and how can I check which one needs to be replaced? or if they are both damaged?
My Computer
At a glance
Microsoft Windows 7 Professional (x64) 6.1.7601Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz (4 C...4096MB RAMNVIDIA GeForce GT 330M
- Computer Manufacturer/Model Number
- Dell Vostro 3700
- OS
- Microsoft Windows 7 Professional (x64) 6.1.7601
- CPU
- Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz (4 CPUs), ~2
- Memory
- 4096MB RAM
- Graphics Card(s)
- NVIDIA GeForce GT 330M
- Sound Card
- nVIDIA GT216 - High Definition Audio Controller
- Monitor(s) Displays
- Integrated 17"
- Screen Resolution
- 1600 x 900
- Hard Drives
- OS (C:) 451,07 GB
Recovery: 14,65 GB
- Case
- Standard
- Keyboard
- integrated
- Internet Speed
- 2.4 Mbps
