Hi,
I don't know where to start explaining the stuff I have done in the last 2 weeks in regards to this PC.
I had HDD/Partition issues, I couldn't start in Safe Mode, without BSOD initially. I was able to "rectify" enough using Install DVD iso from digitalriver. I ran a restore to a point just prior to OS failing, but I think it was a point full of malware, and has brough with it more pain.
I was using an account with admin rights
. On successful reboot I then found I was non genuine. Trying to validate fails with 0x800700B7.
I created a new user and downgraded my normal account to std user. on reboot I can't use anything any more as that user, no cmd.exe, webpages won't load, MBAM has runtime error 383 for example.
I think I have seriously screwed my permissions, and may still have malware....
Summary:
- Windows 7 x64 Home Premium Build 7601
- Non Genuine OS warning, unable to validate.
- Std user account now cannot even start cmd.exe
I have MGDiag, the actual sequence of events will reveal themselves eventually :shock:
I don't know where to start explaining the stuff I have done in the last 2 weeks in regards to this PC.
I had HDD/Partition issues, I couldn't start in Safe Mode, without BSOD initially. I was able to "rectify" enough using Install DVD iso from digitalriver. I ran a restore to a point just prior to OS failing, but I think it was a point full of malware, and has brough with it more pain.
I was using an account with admin rights
. On successful reboot I then found I was non genuine. Trying to validate fails with 0x800700B7.I created a new user and downgraded my normal account to std user. on reboot I can't use anything any more as that user, no cmd.exe, webpages won't load, MBAM has runtime error 383 for example.
I think I have seriously screwed my permissions, and may still have malware....
Summary:
- Windows 7 x64 Home Premium Build 7601
- Non Genuine OS warning, unable to validate.
- Std user account now cannot even start cmd.exe
I have MGDiag, the actual sequence of events will reveal themselves eventually :shock:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x800700b7
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E5FB64D2-6F10-45AB-8C58-173A0A925D38}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\LCLS\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E5FB64D2-6F10-45AB-8C58-173A0A925D38}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-987475376-978822867-1750259723</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire X3960</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A0 </Version><SMBIOSVersion major="2" minor="6"/><Date>20101120000000.000000+000</Date></BIOS><HWID>F9F93607018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700B7' to display the error text.
Error: 0x800700B7
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GHWfThNnBd4duwOCE50zy5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SSDT AMICPU PROC
SLIC ACRSYS ACRPRDCT
My Computer
At a glance
Win 7 x64 Home Premiumi5-23004GBNvidia GT420
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Acer X3960
- OS
- Win 7 x64 Home Premium
- CPU
- i5-2300
- Motherboard
- Acer H67
- Memory
- 4GB
- Graphics Card(s)
- Nvidia GT420
- Hard Drives
- WD10EARS
- Antivirus
- Windows Security Essentials
- Browser
- Chrome