Activation error on old Dell using retail license

[goldcakes]

Hi,
I upgraded my mom's old Dell from Vista to 7 using (unfortunately) software and key purchased on eBay. (I know, I know. My bad. I'm disabled and poor.)



Activation failed after 30 days. Help much appreciated!

Here is the diagnostic report.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-RQ8CB-HMKHP-F33GD
Windows Product Key Hash: p3+b1vWe7zAqeJhAbgGVYpUzKJI=
Windows Product ID: 00359-233-3605696-86320
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {48C00C3F-24F6-497A-BB73-FFD4C3DA7375}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr_escrow.180528-1700
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{48C00C3F-24F6-497A-BB73-FFD4C3DA7375}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-F33GD</PKey><PID>00359-233-3605696-86320</PID><PIDType>5</PIDType><SID>S-1-5-21-1464413646-2142455362-2500676744</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 531</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.13</Version><SMBIOSVersion major="2" minor="5"/><Date>20090209000000.000000+000</Date></BIOS><HWID>E5903907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>AS09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00172-233-360569-00-1033-7601.0000-1942018
Installation ID: 008333899252387304037433475094181581081565991365841452
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: F33GD
License Status: Initial grace period
Time remaining: 6720 minute(s) (4 day(s))
Remaining Windows rearm count: 4
Trusted time: 7/14/2018 12:00:50 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAQABAAAAAgABAAEA6GEO3WCqilSSAOjyhuNSncSI3P1/CMj0

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          AS09   
  FACP            DELL          AS09   
  HPET            DELL          AS09   
  MCFG            DELL          AS09   
  SLIC            DELL          AS09   
  SSDT            DELL          AS09

 

[Snick]

Hi goldcakes,
As you are aware, you purchased a bogus key. What do you wish for as help?
Nic

 

[mrjimphelps]

Is there a Windows install key sticker on the computer? if so, which Windows version is it for? If it is for Windows 7, then you can use that key to activate Windows 7. However, if it is for Vista, you are out of luck.

There is an option for you if you want to have Windows 7, or actually something exactly like it: You can still purchase a full retail copy of Windows 8.1 Pro. You can install Windows 8.1, then install Classic Shell in Windows 8.1. Classic Shell will allow you to configure Windows 8.1 to look and feel EXACTLY like Windows 7. Also, you will receive security patches from Microsoft till January of 2023 with Windows 8.1 (as opposed to January of 2020 with Windows 7).

Here is the download link for Windows 8.1:
https://www.newegg.com/Product/Product.aspx?Item=N82E16832397788

Newegg is a legitimate business, so I have full confidence in the legitimacy of the Windows 8.1 license you will be purchasing from Newegg.

 

[SIW2]

mrjimphelps,

$129.99 is probably more than the machine cost. Computer shops in the UK have win7 HomePremium system builder for about $50-$60. Win 10 Home system builder is about the same cost.

Alternatively, a free Linux distro such as Linux Mint Cinnamon
Editions for Linux Mint 19 "Tara" - Linux Mint

 

[Snick]

I'd also report the individual that sold you the bogus key on eBay! You might get lucky and receive a rebate from eBay and hopefully, at a minimum, they will terminate that invidual's account.
SIW2's suggestions
I have dual boot laptop with Celeron processor. I have Linux Lite 2.002 beta on it with windows. LL runs sweet!

 

[mrjimphelps]

mrjimphelps,

$129.99 is probably more than the machine cost. Computer shops in the UK have win7 HomePremium system builder for about $50-$60. Win 10 Home system builder is about the same cost.

Alternatively, a free Linux distro such as Linux Mint Cinnamon
Editions for Linux Mint 19 "Tara" - Linux Mint

I agree with what you said. In fact, I just installed Linux Mint 19 on my laptop. Comes with Libre Office 6 and the latest Firefox straight out of the box. This is my preferred option. I could have installed Windows 7, because my laptop has a Windows 7 OEM install key, but I preferred to go with Mint.

However, if the user wants to get a full retail copy of Windows 8.1 in order to get security patches till January 2023, then Windows 8.1 is a good option. Because it is retail and not OEM, he will be able to transfer it to another computer should he decide to do that. To me, these will be the deciding factors for choosing Windows 8.1.

I've never heard of getting Windows 7 Home Premium system builder for $50 to $60. Are you speaking of just Windows, or of a computer with Windows installed on it?

 

[SIW2]

The system builder installation dvds are available from various computer outlets at that sort of price in the UK.

It is also possible to get oem licenses from other machines in Europe and elsewhere.

The problem with buying a key off ebay or similar is that you can't be sure it is ok.

You might get one from somebody whose laptop is broken, and the key is no longer in use.

Or you might be unlucky and buy from someone unscrupulous, who sells the same key multiple times and it is in use on other machine(s).

If you only purchased one license, the the right of distribution of that one license passes to you.
The right of reproduction does not pass to you. Therefore you can only sell that one license. You can't sell the same one to multiple people. It is irrelevant how that license was marketed. Oem, system builder, came preinstalled etc. Makes no difference.