Activation: Not Genuine, Windows Update Failing to Install (Errors)

[NoelDP]

I'll repost the patch later. . In the pub atm

 

[JoelTho]

I'll repost the patch later. . In the pub atm

Haha, all be sure to check back!

 

[NoelDP]

OK - it's back up there

 

[JoelTho]

Here is the CBS.log, attached.

 

[NoelDP]

Great - SFC is now clear.
I think/hope that all we need to do now is clear the update stack and start WU again...


Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.

 

[JoelTho]

Great - SFC is now clear.
I think/hope that all we need to do now is clear the update stack and start WU again...


Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.

I followed ALL steps exactly, and there's still problems.
1)There was only one update that appeared in Windows Update after I ran a Check For Updates.
2)That update is: KB3024777
3)The update failed to install.

Other notes:
The 'trial' version of Windows that I accidentally (which I stated earlier in the thread)activated has finished, and so now I get a pop-up that says I may be running a counterfeit version of Windows, and my background is black and shows accompanying text to the pop-up. The trial finished about three days ago.

 

[NoelDP]

OK - that's rather to be expected....
Please try uninstalling KB3004394 (again?) and see what ha[[ens.

 

[JoelTho]

OK - that's rather to be expected....
Please try uninstalling KB3004394 (again?) and see what ha[[ens.

I uninstalled KB3004394 and rebooted.
A whole bunch of updates from the 13th of January popped up and I installed every single one without a problem.

Now we just have to figure out how I can get my fricken code to work. The one from the sticker on the bottom of my computer does not work and the built-in code (forget what that is called) still does not work.

 

[NoelDP]

OK - post a new MGADiag report, and let's see where we are now..

 

[JoelTho]

OK - post a new MGADiag report, and let's see where we are now..

Here we go:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {671B24A3-050A-4AA0-AA81-B4D3F38184CC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{671B24A3-050A-4AA0-AA81-B4D3F38184CC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-3304724378-175617510-49098709</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite S875D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>6.10</Version><SMBIOSVersion major="2" minor="7"/><Date>20121002000000.000000+000</Date></BIOS><HWID>9C0F3407018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800057-02-4105-7601.0000-0392015
Installation ID: 011751454176227706219455172911786184985174521693663584
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: W8DQG
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 2
Trusted time: 2/8/2015 11:26:34 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:4:2015 14:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PgAAAAIAAgABAAIAAQAEAAAABAABAAEA7r5M54RGdxamJpr0Pt4QjGwQRMSKm1YZBulF4aAISJnYpgTxsN4=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			TOSASU		TOSASU00
  FACP			TOSASU		TOSASU00
  HPET			TOSASU		TOSASU00
  BOOT			TOSASU		TOSASU00
  MCFG			TOSASU		TOSASU00
  WDAT			TOSASU		TOSASU00
  UEFI			TOSASU		TOSASU00
  ASF!			TOSASU		TOSASU00
  SLIC			TOSASU		TOSASU00
  WDRT			TOSASU		TOSASU00
  SSDT			AMD   		POWERNOW
  SSDT			AMD   		POWERNOW

 

[NoelDP]

Try this...

Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

 

[JoelTho]

Try this...

Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

After entering "REN tokens.dat tokens.bar", I get some errors:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\windows\system32>net stop sppsvc
The Software Protection service is stopping.
The Software Protection service was stopped successfully.


C:\windows\system32>CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\M
icrosoft\SoftwareProtectionPlatform

C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
ectionPlatform>REN tokens.dat tokens.bar
A duplicate file name exists, or the file
cannot be found.

 

[NoelDP]

That almost always means that the tokens.bar file already exists - use the following command instead, at that point...
REN tokens.dat tokens.bar3 (change the character to a 5 if that also give the same error)

 

[JoelTho]

That almost always means that the tokens.bar file already exists - use the following command instead, at that point...
REN tokens.dat tokens.bar3 (change the character to a 5 if that also give the same error)

My product key STILL will not work, even after applying all steps necessary.

 

[NoelDP]

What error code is it giving you?

0xC004F050 usually means that you've misread a character - either C/G/6 or B/8 or Y/V are the most common, an O/0 is almost always a Q

Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so don't bother trying unless you like the noise it makes

 

[JoelTho]

What error code is it giving you?

0xC004F050 usually means that you've misread a character - either C/G/6 or B/8 or Y/V are the most common, an O/0 is almost always a Q

Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so don't bother trying unless you like the noise it makes

I get no error code when using the code from the bottom of my laptop. I just got a message that says it is invalid, not to mention that I can clearly read the sticker on the bottom and have done so many times to ensure everything is typed correctly.
What's strange is that I get error "0xC004F050" when I type in my Built-In OEM, though.

 

[NoelDP]

The current Key is the OEM_SLP Key - the manufacturer's 'master' key...


Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.

In your case, the 0xC004F063 from the report indicates that the self-activation system can't find the built-in licenses that should be in the OS from the Recovery media - this is usually caused by doing a repair install or a clean install with retail media without also using the COA key from the sticker.
This should not affect the ability of the COA Key to activate the system normally.
I can't think why the system is not allowing you to even attempt activation unless either
1) there is a typo in the Key entry
or
2) the Key is for a different edition or version of Windows.

In the second case, we would normally see a message to that effect - but please check that the sticker is for Windows 7 Home Premium.

What is the full Model Number of the machine? (I know the Satellite S875D bit - but there should be some other codes after it)

 

[JoelTho]

The sticker is indeed from Windows 7 Home Premium CA

The full model number is Toshiba Satellite S875D PSKBUC-009008.

 

[NoelDP]

In that case, I'm stumped
All I can suggest is that you ring your local MS Activation Center, and see if they can help - they may be able to either fix it, or issue you a new Key which works. The list of Centers is here... https://www.microsoft.com/licensing/existing-customers/activation-centers.aspx