Solved Adobe Media Encoder CC (2015.3) Error

[Problematic123]

Hi,

I wanted to install Adobe after Effects CC (2015.3), it successfully installed, but the media encoder did not.
I have this error message(in attachment)

After i click more info, this (error code) popped up(attachment)


Please help me,

-problematic

thanks.

 

[Callender]

Check that your security software isn't interfering with the installation.

See: https://forums.adobe.com/thread/2170499

 

[Problematic123]

Hi,
It still wont work


Thanks

-problematic

 

[Callender]

How did you completely disable Avast? What other security software do you have running?

 

[Problematic123]

Hi,


I disable all active shields

I also have malwarebytes on.

Malwarebytes is the culprit?

-Problematic

 

[Callender]

Could be if you are using MBAM Pro. I don't use Avast or MBAM so it would be great if someone could advise how to temporarily disable all protection until the problem program is installed.

 

[ThrashZone]

Hi,
I doubt it's mbam but you can switch off auto quarantine restart the machine and try again.

 

[Callender]

Cheers!

Also suggest - try running the installer as administrator. Right click file and choose "Run as administrator"

See if that helps.

 

[ThrashZone]

Hi,
I did have cc2014 and when you download stuff/ trials.. through it there's really no way to run anything as admin except the entire cc application but not a separate install it is all grouped together.

Probably the worst thing about cc is the uninstall and reinstall it is a very large program.

 

[Callender]

Okay- I understand.

@Problematic123 - do you have any SRP's in place or any Anti-CrytoLocker type software?