Advice needed please -fix Windows Updates not working - updated topic

[hazel123]

New Re-Install of Windows 7 after having Windows 10 installed (no driver for GMA3600 on Windows 10). Reinstalled Windows 7 via manufacture recovery discs and usb dvd drive. This machine originally came with a 32GB ssd which failed and was replaced with a 250GB SSD which it has been happily running Windows 7 on for over a year, installed from System image first time. Now won’t accept those images. It originally came with Windows 7 Starter which was upgraded to Home Premium via Anytime Upgrade. I am not sure if the anytime upgrade will still work (I still have the key though), so am trying to get it set up and updated from original disks in Windows 7 starter initially before attempting the upgrade. The Machine is a ‘Fizzbook Spin’ (basically an Intel Classmate) with touch screen and learning software. Atom N2600 Cedarview processor, 2GB RAM. (7 year old boy is nagging me to get it fixed).

• Installed from Manufacturer recovery discs (has Service Pack 1).Activated pre-installed Microsoft Security Essentials on connecting to Internet.
• Installed ie11 (to save it crashing during updates later). No issues. I have also tried without installing that – it makes no difference). Windows update not working (constantly searching for a day)
• Installed latest Windows update agent. Windows update not working
• Disk check and scannow ok
• Ran Windows update fixit (results below – error code 80070005.
• Installed Malwarebytes, turned MSE and internet connection off and scanned with Malwarebytes. Nothing found. Uninstalled Malwarebytes, turned MSE back on, restarted internet connection.
• Ran Windows update fixit again – same results
• Tried turning Windows updates to ‘Never’, rebooted and then re-set to automatic updates.

Windows update not working.

• Downloaded latest Intel Rapid Storage Technology driver. Unable to open file as it said needed Microsoft.net 4.5.2.
• Manually installed Microsoft.net 4.5.2 – rebooted.
• Uninstalled original RST driver in device manager – it was reinstalled again.
• Uninstalled original RST in Control Panel – Programs, which also removed driver.
• Rebooted – SSD drive recognised (again) and SSD drivers re-installed. Device Manager showed RST driver replaced with Microsoft AHCI1.0 Serial ATA driver.

Ran Windows update and left it checking for updates for a few hours – still searching.

Latest CBS file attached.

Any advice welcome please? Should I now try installing the new RST driver? Doesn’t seem much point as the system recognises the SSD and I’ve read the Microsoft driver is ok. I did read on here somewhere that updating the RST driver sometimes fixed Windows update.

I also tried this SubINACL fix – didn’t work and machine wasn’t working well afterwards so re-installed again. Latest install done to points listed above.

https://support.microsoft.com/en-gb/kb/968003

Or should I just give up, leave it without updates, install his games and music and just say he can’t go on the internet (he’s restricted to 3 websites anyway). It will only run Windows 7 due to the GMA3600 driver – which only works on Windows 7 – so no Windows 10 and no Linux for it. It was dual booted with Linux for a while but we got sick of the stretched screen on Linux. We wanted him to have a Windows 7 laptop rather than a tablet so he got to do some computing and learned to type and not just play games.

 

[copiman]

First of all I am no guru yet. I am a student trying to become a guru. The other day a friend reverted back from 10 to 7 for similar reasons as yours. Her problem was cannot access internet via wireless or hard wired. Once that was fixed (drivers and OEM software from OEM website), I could not get updates. I tried everything I could find from many sources with no success. Then I ran across a post somewhere that said they kicked of the check for updates and let it go over night. It searches for ever but when I returned in the morning it had a suggestion for a fix. I allowed the suggestion and all was well. Sorry I can't remember exactly what it was but if it comes to me i will post it. If all else fails give it a try.

 

[hazel123]

Thanks! I guess I can leave it trying to update overnight again. I don't understand the content of the CBS file but it looks like it spent a lot of time trying and failing to install the latest Windows update agent, so not sure if that even got installed.

If anyone can decipher the attachments I'd be grateful!

 

[hazel123]

Well after a day of waiting for updates to appear I did an online chat with Microsoft last night. I'd already done most of the fixes they suggested although they did come up with 2 or 3 more, which didn't work either and they said it was a tough nut! It must have done something though because updates were there this morning. Just have to hope they actually install this time.