After i tested my ram with memtest i have 2gb usable

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The instances I have seen on the net about the same type of problem refer to the msconfig setting Zigsag3143 mentions. Since you say the boxes are not checked, maybe try checking the memory box and set it to a number around 3GB, reboot and see what happens. Then uncheck the box and reboot again.

All I can think is that a flag has been set to reserve the memory for some reason or something is wrong with one of your sticks. Maybe checking and unchecking the box would reset the flag.

Swapping the slots on the motherboard might help, if you can do that. Make sure the system is unplugged and ground yourself on the case before touching the memory.
 

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i was at the bios and i couldnt find remapping

Some MOBO's have a memory setting for installations. Usually it cuts the amount of memory used during an install. check your BIOS for that.

The instances I have seen on the net about the same type of problem refer to the msconfig setting Zigsag3143 mentions. Since you say the boxes are not checked, maybe try checking the memory box and set it to a number around 3GB, reboot and see what happens. Then uncheck the box and reboot again.

All I can think is that a flag has been set to reserve the memory for some reason or something is wrong with one of your sticks. Maybe checking and unchecking the box would reset the flag.

Swapping the slots on the motherboard might help, if you can do that. Make sure the system is unplugged and ground yourself on the case before touching the memory.
@saltgrass. Absolutely. Nice post. +rep

Still havent responded to where you are seeing the max memory and avail memory. In task manager, BIOS, etc?

Ken
 

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i was at the bios and i couldnt find remapping

Is all the 4GB seen by the BIOS when the machine is POSTing (starting up)?
 

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no they see 2gb now :(
 

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x2 EVGA 780 Ti Superclocked SLI
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do you think if i bought new ram the problem will be solved ?
 

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do you think if i bought new ram the problem will be solved ?

That would depend on whether the RAM itself is actually faulty or not.

If each individual stick of RAM passes memtest, then replacement RAM is unlikely to help. However, if one of the sticks are faulty, then yes it probably would.

Does your BIOS allow you to manually input all the correct and rated timings and voltages for your RAM?


I'd suggest trying to eliminate the RAM as a problem first, before rushing out to replace it only to discover the problem is elsewhere.
 

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x2 EVGA 780 Ti Superclocked SLI
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Most bioses also have an option for a quick boot or an extended one. During an extended one, the memory is tested and the total amount shown. If that number is different from the Windows one, it might be a clue to the problem.
 

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i found out my ram is fine its my motherboard slots is not working now :( i am going to change it tomorrow i am not going to use memtest again. thanks alot for ur help :)
 

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win7 64biti7 8604gb ddr3xfx 5870
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xfx 5870
Cooling
corsair h50
i found out my ram is fine its my motherboard slots is not working now :( i am going to change it tomorrow i am not going to use memtest again. thanks alot for ur help :)

Man what a bummer! :shock:

Hope everything works out fine. You know where to find us!!!
 

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Windows 7Core i78 GBATI FireGL
Computer Manufacturer/Model Number
HP Pavilion dv7
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Windows 7
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ATI FireGL
Monitor(s) Displays
Secondary is an HP L1940T
Screen Resolution
1680x1050
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160 GB SSD and 500 GB SATA
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G11 Logitech
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G7 Logitech
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Fiber
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i found out my ram is fine its my motherboard slots is not working now :( i am going to change it tomorrow i am not going to use memtest again. thanks alot for ur help :)

That's a bugger. But it wouldn't have been memtests fault. It's simply a tool. if your dimm slot was faulty, it would have failed even if you hadn't run memtest :(
 

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8 Pro x64i7 3770K 4.6GHz16GB G.Skill Trident X 2666mhzx2 EVGA 780 Ti Superclocked SLI
Computer type
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Computer Manufacturer/Model Number
Systems by SmartEyeball
OS
8 Pro x64
CPU
i7 3770K 4.6GHz
Motherboard
ASUS P8Z77 WS
Memory
16GB G.Skill Trident X 2666mhz
Graphics Card(s)
x2 EVGA 780 Ti Superclocked SLI
Sound Card
SB X-FI Surround 5.1 PRO USB / ATH-AD900 Headphones
Monitor(s) Displays
x3 Dell U2410 / 58" Samsung
Screen Resolution
5760*1200/ 1920*1200
Hard Drives
2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black * Sony Optirac DVD
PSU
Silverstone Strider Evolution 1200W
Case
Thermaltake Level 10 GT Snow Edition
Cooling
Noctua NH-D14
Keyboard
Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL
Mouse
Thermaltake Theron (Highly Recommended) + Razer Imperator
Antivirus
MSE
Browser
IE, FF, WaterFox
Other Info
GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport V1 Pedals + CSR shifter/7G-H ▼Saitek X52 Pro ▼ TrackIR 5 Pro
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
=
Bloody Big Grin
thanks alot guys i hope nothing damaged my new vga card
 

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win7 64biti7 8604gb ddr3xfx 5870
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i7 860
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p55-ud3p
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4gb ddr3
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xfx 5870
Cooling
corsair h50
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