Alesis Q25 MIDI keyboard Code 43

Lukelbs

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1:56 AM
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Hello I'm having some issues with my MIDI keyboard.

I use Ableton Live on my PC and I hook up a Alesis Q25 MIDI keyboard to it and I haven't had any issues using it until the last few days. Whenever I plug it in now it says the device isn't recognized and there's a Code 43 saying the device isn't working basically. There hasn't been any major changes with my computer over the last few days except that I got a new Logitech keyboard and mouse. So unless that somehow has messed with it then it happened randomly.

Here are my specs...


Windows 7 Home 64 bit

ASUS M5A97 LE R 2.0

AMD FX-4130 Zambezi 3.8GHz Socket AM3+ Quad-Core

HIS iCooler H775FS2G Radeon HD 7750 2GB 128-bit DDR3

Seagate Barracuda 1TB 7200 RPM

G.SKILL Ripjaws X Series 8GB

Rosewill Green Series 630 watt

I've tried to re-install the MIDI driver, I've tried updating my USB drivers, I've checked for driver updates on the MIDI keyboard, I've tried installing new mouse and keyboard drivers, I've tried using Ccleaner to clean my registry and I've tried different USB ports. So I'm stumped.

No one has been able to help me yet on other forums I've tried so hopefully you guys can help. Any help would be greatly appreciated!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
64 Bit Windows 7 Home
CPU
AMD FX Quad Core 4130
Motherboard
ASUS M5A97
Memory
6GB DDR3
Graphics Card(s)
HIS Radeon HD 7750
Sound Card
Sound Blaster Z
I have a home studio, using Sonar X3 (and ProTools).

When you reinstalled the MIDI driver, did you uninstall the old driver and restart the PC BEFORE reinstalling? If not give that a shot.

Another thing to try, connect the keyboard, go to the Device Manager and the device (with the error code). RIGHT click on the entry for the Device and then LEFT click "Uninstall". Disconnect the keyboard from the PC and then Restart the PC. After Windows starts, connect it and Windows should detect it and reinstall it as a "new" device.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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