Aligning print heads w/o HP toolkit?

450125

New member
Power User
Local time
3:45 PM
Messages
281
I've got an admittedly archaic printer - HP Deskjet 920c (10 years old) that has served me well, see no reason to replace it.

Except the ink is starting to run low and I'm only now realizing that the "toolkit" utility that came with it doesn't work in Windows 7.

HP's own web site - How to Get Your Printer Working with Windows 7 HP Deskjet 920c Printer - HP Customer Care (United States - English) - as much as says "tough luck."

So what am I supposed to do when I replace the print cartridge, to get the print heads aligned? I assume the printer will print legibly, but I know the toolkit utility was something I always ran after changing the cartridges in the past.

Suggestions?
 

My Computer My Computer

Computer Manufacturer/Model Number
custom-built
OS
Win7 Professional 64
CPU
Intel I3 550 (3.2 GHz)
Motherboard
GIGABYTE|GA-H55M-S2V H55 1156 R
Memory
8 gig (2x4gig Kingston DDR 3)
Graphics Card(s)
Intel HD graphics (from CPU)
Sound Card
Realtek ALC888B
Monitor(s) Displays
ViewSonic
Screen Resolution
1280x1024
Hard Drives
Seagate ST3250310CS (250 gig C drive for OS and programs)
WDC WD5000AAKS-00V1A0 (2x500 gig drives, software mirrored in a RAID 1 configuration, as a D drive, for documents and data)
Internet Speed
download > 15 mbps; upload approx 1 mbps
If there is no way to manually align the printheads via the printer controls, I can think of 2 possibilities (create a System Restore point first):


1) Try installing the software in compatibility mode and set the install program to run as an admin.
You would right click on the install file, & choose properties. The screenshot should guide you through the rest:

Admin_Run as_2.JPG

If at first it doesn't work, try different compat modes (i.e., XP SP2, SP1, etc.)

If that doesn't work:

2) Install the printer to an XP machine, align the printheads, move printer to Win 7 machine. Win 7 will likely have a driver for it, even if generic. As a rule, I generally don't install HP printer software, as it seems bloated. I never miss it.

I'm not sure if a virtual machine will support a printer install, but if it does, an XP V.M. is a possible solution as well.

James
 

My Computer My Computer

OS
Win7U 64 RTM
CPU
Q9550
Motherboard
GA-EP45-UD3R
Memory
8GB Gskill
Graphics Card(s)
ASUS|EAH4850/HTDI/1GD3/A
Sound Card
xfi Plat
Monitor(s) Displays
Dell 2405fpw
Screen Resolution
1920x1200
Hard Drives
Seagate & WD sata Drives
PSU
Antec
Case
Antec
Keyboard
MS Natural Ergonomic 4000
Mouse
Logitech MX610 USB Cordless
Back
Top