AMD Radeon HD 6770 problems

veedubdan

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Hi, built a computer from Ibuypower with an AMD Radeon HD 6770 - 1GB Graphics Card. No display driver installed to begin with as I installed Win 7 Professional 64 bit, so I installed the driver that the CD told me to with no avail. With an HDMI cable it goes through the BIOS and to the initial windows loading screen and then no input signal. Uninstalled via safe mode and installed catalyst 11.5 with nothing as well. VGA works, but I'd rather use the HDMI cable I bought for it.. Windows automatically installed Catalyst 11.2, I should problably update it, but that won't fix the HDMI problem.

Reading through various forums, the 6770 is essentially the 5770, but since you install catalyst and can't actually pick the 5770 driver I'm not sure how to go about this.

I had another computer about 10days ago with the same video card and HDMI worked fine with it (power supply blew up so i returned it and got a new comp). I had a pre-installed graphics driver on that one, any time I tried to update it failed like it is now.. but whatever driver was on it could use HDMI.

Anyone know how to fix this by chance?
Thanks
 

My Computer

OS
Windows 7 Professional 64bit
Did you go to AMD's website to get the driver? They usually have the latest drivers before the manuf. site does. Also, I'm sure you got a service contract from ibuypower. Maybe call them.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
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    EVGA RTX 3080 FTW 3 Ultra
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    On Board/Sennheiser PC37X Headset
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    3 X Asus 27"
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    Windows 11 Pro
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    Intel Ultra 9 288V
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    32 GB LPDDR5X 8533
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    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Yeah, I'm running 11.5 from the AMD website atm.
 

My Computer

OS
Windows 7 Professional 64bit
Honestly, I'm not a video card person. I could go through the scenario you already know about reseating the card, cleaning the contacts and such. But, It seems to me that if the card is working at all, those things will not help. It sounds more like a defective card to me. It just seems that if one of the ports work, they all should work, unless it is possible you have a bad cable.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Just to let you know, the 6770 is not the 6000 series version of the 5770. It goes up a 100. Like this:
5870 - 6970 | 5850 - 6950 | 5770 - 6870
And so on... As for the issue, call your brand's support and see what they say.
 

My Computer

Computer type
PC/Desktop
OS
10 Home x64
CPU
Intel Core i5 4670K
Motherboard
Gigabyte GA-Z87-D3HP
Memory
Corsair XMS3 8GB DDr3 1600MHz
Graphics Card(s)
Sapphire NITRO Radeon R9 Fury
Sound Card
Asus Xonar DX
Monitor(s) Displays
Acer H236HLbmjd
Screen Resolution
1920x1080
Hard Drives
Force GS 128GB - Seagate 320GB - WD Caviar Black 1TB - WD Caviar Blue 500GB
PSU
EVGA SuperNOVA 650 P2
Case
Silverstone Raven 3 RV03B-W
Keyboard
Topre Realforce 104UG-HiPro
Mouse
Mionix Naos 7000
Internet Speed
76/4 On a good day
Antivirus
SmartScreen
Browser
Internet Explorer 11
Just to let you know, the 6770 is not the 6000 series version of the 5770. It goes up a 100. Like this:
5870 - 6970 | 5850 - 6950 | 5770 - 6870
And so on... As for the issue, call your brand's support and see what they say.

That isn't right, its more like a 5850 to a 6870, a 5870 to 6950/70, a 5770 - 6770.
 

My Computer

OS
Debian Squeeze Stable 64-bit
Just to let you know, the 6770 is not the 6000 series version of the 5770. It goes up a 100. Like this:
5870 - 6970 | 5850 - 6950 | 5770 - 6870
And so on... As for the issue, call your brand's support and see what they say.

That isn't right, its more like a 5850 to a 6870, a 5870 to 6950/70, a 5770 - 6770.
Performance wise, that's right. They're only a few FPS more though.
 

My Computer

Computer type
PC/Desktop
OS
10 Home x64
CPU
Intel Core i5 4670K
Motherboard
Gigabyte GA-Z87-D3HP
Memory
Corsair XMS3 8GB DDr3 1600MHz
Graphics Card(s)
Sapphire NITRO Radeon R9 Fury
Sound Card
Asus Xonar DX
Monitor(s) Displays
Acer H236HLbmjd
Screen Resolution
1920x1080
Hard Drives
Force GS 128GB - Seagate 320GB - WD Caviar Black 1TB - WD Caviar Blue 500GB
PSU
EVGA SuperNOVA 650 P2
Case
Silverstone Raven 3 RV03B-W
Keyboard
Topre Realforce 104UG-HiPro
Mouse
Mionix Naos 7000
Internet Speed
76/4 On a good day
Antivirus
SmartScreen
Browser
Internet Explorer 11
Just to let you know, the 6770 is not the 6000 series version of the 5770. It goes up a 100. Like this:
5870 - 6970 | 5850 - 6950 | 5770 - 6870
And so on... As for the issue, call your brand's support and see what they say.

That isn't right, its more like a 5850 to a 6870, a 5870 to 6950/70, a 5770 - 6770.
Performance wise, that's right. They're only a few FPS more though.

And its down to drivers as always which can help or murder your performance . . .
 

My Computer

OS
Debian Squeeze Stable 64-bit
Slightly off topic, but which card would replace the 5670?
I'll be upgrading this year.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
Samsung HD103SJ
Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
Case
Fractal Design Define R4
Cooling
Zalman CNPS9900ALED
Keyboard
Logitech K800
Mouse
Logitech M705
Internet Speed
16 Mbps
Antivirus
Avast
Browser
Firefox
Other Info
Bose Companion 2 Multimedia Speakers
It sounds more like a defective card to me. It just seems that if one of the ports work, they all should work, unless it is possible you have a bad cable.

The HDMI cable works when no driver is installed and before windows full starts up, not sure if that makes a difference. It also worked fine on the old computer (with the same video card but different driver).

Wonder if I could just keep going back driver versions until I, maybe, find one that works.. I shouldn't have to do that though :(
 

My Computer

OS
Windows 7 Professional 64bit
With the Catalyst Version 11.5, you should have no problem running both HD 6770 and 5770. I have triple video cards/triple monitor set up that work without a glitch. Check your power supply, if you power supply doesn't provide enough power to the graphic cards it won't work. You need at least 750W 80%+ to run the set up.

I have HD 6770, HD 6870 and HD 5770 video cards.
 

My Computer

Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Professional x64
CPU
1100T Black Edition
Motherboard
MSI 890FXA-GD70
Memory
8 GB
Graphics Card(s)
ATI HD 6770, HD 6870, HD 5770
Sound Card
RealTek HD Audio
Monitor(s) Displays
LG W2243, LG W2243, LG W2243
Screen Resolution
1920x1080,1920x1080,1920x1080
Hard Drives
WDC WD1002FAEX
Seagate Baracuda Green ST200DL003
PSU
ThermalTake 750(80+)
Case
ThermalTake V6
Cooling
Kueler H2O
Keyboard
Razer Starcraft 2 Marauder
Mouse
Razer Starcraft 2 Spectre
Internet Speed
Cable
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