annoying internet problem

[dreamer]

HI all,

I have this problem for long but i choose to ignore it as it was not that serious but lets get behind the root of this problem.anyways i use wireless modem to connect to internet.What happens is twice or three times a day i loose internet connection and the network icon shows yellow exclamation mark.Sometimes the loss is just for like 10 or maybe 20 seconds and internet gets re connected automatically.Many times i manually reboot my modem to use it again.

This has been a persistent problem for last 6 months or so.Any help will be appreciated.

 

[Martin Dendev]

Same thing here. I have an SMC router, and sometimes the network drops out. It goes back on when resetting the router. I think it is a hardware problem which lies with the modem/router.

Martin

 

[dreamer]

Same thing here. I have an SMC router, and sometimes the network drops out. It goes back on when resetting the router. I think it is a hardware problem which lies with the modem/router.

Martin

My router was provided by my ISP and i updated to the latest firmware.Imagine you are in the middle of important work and net goes down
Lets hear from resident experts what they have to say.

 

[Maguscreed]

I need a clarification here from both of you.
Are either one of you using a usb wireless device?

 

[dreamer]

Nope i am not using USB wireless device.I have ADSL wireless modem/router.

 

[dreamer]

it happened again and this time chrome gave error message about DNS error or something.
Any suggestions what to do

 

[2xg]

Hello,

Make sure that you have the latest driver for your Wi-Fi Adapter. This is a wireless issue correct? Pls. correct me if I'm wrong. Have you tried a wired connection?

Please provide an ipconfig /all output.
Click on Start => in run or search box type cmd, choose run as Admin and press enter. Open up a command prompt then Copy and Paste these ipconfig /all >c:\ipconfig.txt . Please attach the .txt file to be found in your Local Disk 'C' on your next post.

 

[dreamer]

View attachment 169229

Hello,

Make sure that you have the latest driver for your Wi-Fi Adapter. This is a wireless issue correct? Pls. correct me if I'm wrong. Have you tried a wired connection?

Please provide an ipconfig /all output.
Click on Start => in run or search box type cmd, choose run as Admin and press enter. Open up a command prompt then Copy and Paste these ipconfig /all >c:\ipconfig.txt . Please attach the .txt file to be found in your Local Disk 'C' on your next post.

Yes i have the latest drivers for my Wi-Fi adapter and no its not only wireless issue,even with wired connection i keep loosing connection once or twice a day.Its like my modem/router resets automatically though its switched ON all the times.
Attached is the txt file.

 

[2xg]

Thanks for the output, it looks good.

Is it possible for you to connect a different PC or laptop? Test it on both wired and wireless connection. If you are able to duplicate the issue then you might need to call your ISP, Modem might be faulty.

 

[dreamer]

I have tested my connection on both my desktop/laptop in wired as well as wireless configuration and the result is the same.Thanks for your input.I will let my ISP know about the problem.

 

[2xg]

Alright, please keep us posted.

I have tested my connection on both my desktop/laptop in wired as well as wireless configuration and the result is the same.Thanks for your input.I will let my ISP know about the problem.