Another SLeep problem thread. Please help.

[unscodst]

My computer doesnt like to go to sleep. Every time I tell it to it just wakes itself up right away. Iv been to many forums trying everything I can to sole this problem.

I have:
Updated all drivers (through manufacturer websites)
disabled magic packets, pattern match and WOL.
If told it to allow sleep while sharing media
Iv disabled wake timers
Iv made it so the only device that can wake my computer is my wireless keyboard and mouse. Iv also made it so my wireless keyboard and mouse cant wake it and it still wakes up.

What annoys me the most is that this has just started happening to me within the last month. Even worse is I decided to do my yearly computer cleaning and went ahead and did a full reformat hoping this would fix it and it still hasnt.

When i do powercfg -last wake this is what I get:


The device its telling me is this:


currently my mouse and keyboard are allowed to wake my computer so when i run the query it says this. ( Disregard the PS/2 keyboard as it is only in for the time being)


The only noticeable changes iv made to my mouse and keyboard was update the driver software. Even then I only did that after reformating my computer not before.

So I dont know how as of one month ago my computer just up and decided not to sleep anymore. I can provide more pics if needed, anything that can help resolve this issue.

~Thanks

 

[Brink]

Hello Unscodst, and welcome to Seven Forums.

You might also double check to disable waking up the computer for Media Center updates to see if that may the issue.

http://www.sevenforums.com/tutorial...r-updates-enable-disable-waking-computer.html

Hope this helps,
Shawn

 

[sreedhav]

Dear Brink,
An excellent publication by you, i must say! It has helped me a lot,though we have yet to hear from the @OP! Thanks!
regards,
Sreedhav

 

[unscodst]

Thanks for replying. Unfortunately my computer already had the " Wake the computer to run this task" box unchecked.

Any other ideas?

 

[gregrocker]

Trace Windows 7 boot/shutdown/hibernate/standby/resume issues - MSFN Forum

 

[unscodst]

while im setting the SDK up i want to make sure, you want me to run the
For Standby+Resume:
xbootmgr -trace standby -traceFlags BASE+CSWITCH+DRIVERS+POWER -resultPath C:\TEMP

Right? also do you want me to build xml and link it so you can look at it? or should i just follow the guide and do what it says?

 

[gregrocker]

Use the tutorial to try to interpret the data yourself first, then if needed zip up the etl file to post back here and PM Cluberti to help you interpret it.

 

[unscodst]

alright thanks! ill work on it tonight if i get a chance and ill let you knw if its worked out or not.

 

[unscodst]

Im having a problem with the command line:
xperf /tti -i standby_BASE+CSWITCH+DRIVERS+POWER_1.etl -o summary_boot.xml -a boot

Every time I run it I get this error:


When I go to open the file It says this:


So should I just go ahead and zip the file over?

Edit: Okay I have the file zipped but I do not have privileges to PM Cluberti.

 

[cluberti]

Please just post the resulting .etl file in the -resultPath directory after running the command. We don't need the summary XML or anything else. Use a free file share hoster if possible to host the .etl file (compressed, of course, recommended to use winrar or 7zip).

 

[unscodst]

Okay here's the file

Free File Hosting and Online Backup Storage.

 

[cluberti]

According to the trace, there was a power event that triggered the wake:

However, looking at *all* of the power timers, there are no wake events firing once the system finishes it's sleep routine (7.321.223.640) - it just "wakes" at 8.198:

If the -lastwake command is telling you that the device is the USB root hub, this could be hardware or BIOS-related (no Windows drivers or devices are shown fielding an IRP to wake, according to this). Try unplugging all devices (including keyboards/mice) and sleeping the machine remotely over RDP (if possible). If it continues, you've got an issue much lower than Windows (and it may very well be a misbehaving USB root hub on the mobo).

 

[unscodst]

okay ill try to do that when i get time then ill let you know.

 

[unscodst]

Okay so I tried it and same problem. SO its either a bad root hub, or maybe the bios?

 

[gregrocker]

Check your ACPI Power settings in the BIOS to make sure you have S3 suspend set.

Try to remember any settings or other changes you made just before the sleep issue started, or was the computer ever able to sleep correctly?

After the clean install, did you test performance before changing out the drivers given by installer, which are quickly updated if necessary by optional Windows Updates? This is not XP. Win7 is the authority on it's drivers from the installer and Updates and they should not be changed out unless performance dictates otherwise.

 

[unscodst]

By having S3 Suspend set im guessing you mean enabled? in which case i went in and enabled it and i still have the problem.

My computer was able to sleep up until a couple of months ago. I dont recall doing any major changes until I decided to fix the no sleep problem once it started to occur.

The major changes I have made in order to try and fix it were Update the Bios and Reformat my computer.

 

[gregrocker]

Just so you know: Format does nothing. You still have potentially infected or corrupt code on the HD until it is zeroed with Diskpart. http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

Are you using the chipset given by Win7 installer or quickly updated by optional Windows Updates, or did you import it from the Support Downloads webpage for mobo model?

 

[unscodst]

Windows may have automatically updated them but then I went and downloaded drivers from my mobos website and installed them.

 

[gregrocker]

Were there performance reasons for swapping out the chipset drivers?

Win7 is not XP and does not require drivers to be changed other than via installer and Updates, unless there is a performance reason for doing so.

By chance do you remember if sleep was working before changing out these drivers? Since the USB controller is flagged by the trace as last wake event, perhaps rolling back it's driver on Device Manager driver tab will allow sleep.

Besides the rollback option, you can choose to Update drivers, then Browse, then Let me pick from list, to see all installed drivers for that device to try each of them.

 

[unscodst]

Well I updated the drivers after I reformatted my computer. So before that my drivers were the same as, well since the last time I reformatted. So these drivers were only updated after the sleep problem started to occur not before.

A weird thing happened last night though. While I was watching a movie on my TV my computer would keep attempting to sleep. I could tell because every now and then the disk drive light would come on as if it were waking from sleep. Thens all of the sudden my computer actually went to sleep and stayed sleeping until I woke it.

Well that's good and all but once I woke it my keyboard didnt work, but my mouse did. These being both wireless and using the same receiver, didnt make sense to me.

So now what? My keyboard doesn't seem to work at all now. Iv put new batteries in. Make sure its signal was being received, and tried updating the drive which was already up to date.