Hi,
Can anyone offer any advice on the following problem please?
I have had this PC for a couple of years now and it has never been particularly reliable. When I first had it ii used to suffer frequent screen black-outs for a couple of seconds and then sometimes come back OK, sometimes come back with the colours corrupted, and sometimes crash completely.
I resorted to a paying a local "expert" to fix it who suggested it was virus related and that I upgrade from MS Essentials to Kaspersky. So I bought Kaspersky and it flatly refused to install and no explanation could ever be found.
I persevered on with it and seemed to have fixed the graphics problem by adding a video adapter, rather than rely on the onboard graphics. However, I still had lots of crashes and loads of things within Windows stopped working (e.g. back-up and restore, windows update etc.).
So, just before Christmas, I bit the bullet and did a complete Windows 7 re-install (I don't have disk - there was an option to re-install in one of the boot up menus).
Hey presto - everything seemed fine. Full Windows functionality was restored, Kaspersky installed correctly, and everything was fine. For about a week. Then the BSOD's started happening again.
These seem to be random. Some days the PC will run all day without crashing. Others it will crash during boot up.
I have run HDTune diagnostics on the hard drive and it appears to be fine (both scanning and healthcheck statistics). I have run Windows memory test and it doesn't report anything.
I have tried something called "whocrashed" but it always seems to say the problem is related to an unidentified driver.
I have kept my Windows 7 up to date since re-installing it.
Any help would be greatly appreciated!
Thanks
Dave
Can anyone offer any advice on the following problem please?
I have had this PC for a couple of years now and it has never been particularly reliable. When I first had it ii used to suffer frequent screen black-outs for a couple of seconds and then sometimes come back OK, sometimes come back with the colours corrupted, and sometimes crash completely.
I resorted to a paying a local "expert" to fix it who suggested it was virus related and that I upgrade from MS Essentials to Kaspersky. So I bought Kaspersky and it flatly refused to install and no explanation could ever be found.
I persevered on with it and seemed to have fixed the graphics problem by adding a video adapter, rather than rely on the onboard graphics. However, I still had lots of crashes and loads of things within Windows stopped working (e.g. back-up and restore, windows update etc.).
So, just before Christmas, I bit the bullet and did a complete Windows 7 re-install (I don't have disk - there was an option to re-install in one of the boot up menus).
Hey presto - everything seemed fine. Full Windows functionality was restored, Kaspersky installed correctly, and everything was fine. For about a week. Then the BSOD's started happening again.
These seem to be random. Some days the PC will run all day without crashing. Others it will crash during boot up.
I have run HDTune diagnostics on the hard drive and it appears to be fine (both scanning and healthcheck statistics). I have run Windows memory test and it doesn't report anything.
I have tried something called "whocrashed" but it always seems to say the problem is related to an unidentified driver.
I have kept my Windows 7 up to date since re-installing it.
Any help would be greatly appreciated!
Thanks
Dave
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Zoostorrm
- OS
- Windows 7 Home Premium SP1 64-bit
- CPU
- i5 3330
- Motherboard
- Gigabyte H6 1M-DS2 DVI
- Memory
- 1 x 8192 DDr3-SDRAM Crucial ST102464BA1339.16F
- Graphics Card(s)
- NVIDIA GeForce 210
- Hard Drives
- WD10EZEX-00RKKA0
- Antivirus
- Kaspersky IS 2013
- Browser
- firefox
