Solved April 11th Windows 7 Update has been installing for 9 hours...

[Telos]

Hello, I am having a similar problem.
When I shut down my computer last night, it displayed the familiar "Do not turn off your computer, installing update X of 6" screen. As usual, I left it to instal and shut down by itself, and I went to bed.
When I got up this morning (about 8 hours later), I noticed that my computer had not shut down (though the screen was black). I wiggled the mouse, and it immediately woke up to display the same screen (now on 6 of 6). If I leave it alone, the screen will black out again in about half an hour. I do not seen a cancel option, and do not have a cursor anyway.

I have Windows 7 Home Premium (64 bit) on an HP laptop with a Athelon II P(something) 2(ish) ghz processor. Sorry, I don't remember what processor it has exactly and there is no sticker on the laptop itself. I cannot check the specs on the computer itself because I cannot do anything on it.

I have noticed that the two periods at the end of the "Installing 6 of 6.." message are still slowly moving across the screen and back, and there is a spinning wheel to the left of the message that might be my cursor, but it doesn't respond to my mouse or my touchpad.

Does anyone know what I should do?
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[seavixen32]

I would be inclined to force a shutdown then restart in Safe Mode and install updates manually.

To get into Safe Mode just tap the F8 key on startup.

 

[Telos]

I shut it down and then started it up again in safe mode. Part way through loading in safe mode, it restarted again. This caught me by surprise, and I didn't hit F8 in time. It started loading normally. Then it went to an "Initializing updates" screen, initialized, and loaded normally. Everything seems to be running fine.

Thanks for your help!

 

[seavixen32]

You're very welcome.

Pleased to hear everything's OK and thanks for letting us know.