Asus not letting me update

[Dr Clockworks]

I have an Asus G73JH laptop. I recently had to format my hard drive and I had windows 7 reinstalled. When I go to the Asus support site to update my drivers some of them tell me that I don't have the min requirements to get the drivers and some others tell me that they are only for an Asus.

I would greatly appreciate any help with this situation.

 

[Maguscreed]

nice laptop. Looks like it actually has a discrete hd5870 graphics processor you should be able to get those drivers from amd's site.

System

• Chipset: Intel
• Chipset model: HM55

That should be all the information you need to look on intel's site for chipset drivers.

Sometimes you have a bit more trouble with laptops but you seem to have a nicely put together one there.

 

[Dr Clockworks]

Ahh, thank you very much. If you could link me a download to get all the drivers I need or perhaps a program to find the downloads I need for my laptop it would be great. I've never had to do a clean install of windows and get all my drivers back manually so this is pretty much the first time I have ever even looked for them. So, any more help you can give me will be great!

 

[Maguscreed]

I actually saw someone raving about a driver finding app the other day here, but I can't for the life of me remember the name of it.
Hopefully one of the other regs will see this and post it.
It's not something I personally use.
Though it is possible this web tool from intel might find something for you automatically as well.
Intel® Driver Update Utility

and the graphics
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx#2
(you may have to select the individual download tab before downloading, the actual file is 63.6MB)

This is assuming I have the correct information regarding this laptop model.

 

[Dr Clockworks]

Thanks very much! I got the Graphics Drivers updated and now I just need those Intel Updates. Do have an idea of why my laptop might not be considering itself an asus? Some of the programs that run when I start it up tell me that they can only be run on an asus.

 

[Maguscreed]

Probably some proprietary stuff from asus that doesn't want to work if their oem disk isn't used for the windows installation.

I doubt it's anything you actually need.
In fact I would run this and see if it finds anything.
Welcome | The PC Decrapifier
It's not a perfect tool but it gets rid of all the stuff manufacturers put on that windows doesn't actually need.

 

[Dr Clockworks]

Alright, thanks. Do you know why my function keys might not be working as well? The only ones that work is the ones that shut off the screen and increase/decrease its brightness.

 

[Maguscreed]

that is asus specific more than likely.
Go here
ASUSTeK Computer Inc.
then find and click the download tab, and select win 7 x64.
There you should find everything you need in a drop down list. If the display driver I linked worked, I would keep that and not replace it with the one asus has, as I can promise you the one from ati is more recent.

DO NOT UPDATE THE BIOS AT THIS TIME

 

[Dr Clockworks]

Yes it did, thank you very much. Why shouldn't I update the BIOS?

 

[Maguscreed]

because you aren't suffering a specific problem related to the bios being out of date it's not worth the risk. There is a risk, however small it may be, that the bios flash will fail. If that happens the computer will not even power on properly anymore.

 

[Dr Clockworks]

Ahh, okay. I ran the PC Decrapifier and It didn't find anything. Do you have an idea as to why my keyboard won't illuminate? I'm sorry I have so many questions, I didn't think there would be this many problems, haha.

 

[Dr Clockworks]

Thank you very much for all the help you have provided me. In doing so I have been able to fix my function keys, my keyboard is nice and shiny, and my mouse pad is not being used! Thank you so much! I shall continue to update my drivers.

 

[Maguscreed]

I haven't personally gotten my hands on that model of laptop. It could be something as simple as a button not being pressed.

Under 'others' on that driver page at asus I noticed several things you probably want, including the storage driver for that board, and some utility related to the keyboard.

 

[Dr Clockworks]

Yeah, I got all those. The one I was missing was the ATK. Once I got it everything starting running fine and it recognized itself as an Asus again.

 

[Maguscreed]

So we can file this under resolved then?