Solved Asus X53TK random shutdown no BSOD or errors

[koolkat77]

Yup

 

[Mikkoz]

I had to make it a .zip since max .txt/.log attachment size is 2.00MB and it was 2.95MB...

 

[koolkat77]

Okay, have you rebooted the laptop?

 

[Mikkoz]

No, but I had to force it with the power button.
This is weird, I went to farmville2 again to harvest my crops (just 5 mins ago), and the graphics card crashed again ( I think ). Red lines appeared on the screen and the computer freezed (as before in daytime).
Didn't create dump files. Any guess why is this happening? I was running a SFC Scannow in the meantime.

 

[koolkat77]

First reboot since the system file checker found errors. You'll have to install the latest drivers for your video card.

Click on the Start rb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to the ATI graphics.

Delete remnants of its driver using Driver Sweeper

Now download and install the latest drivers from the AMD website with the auto-detect tool, or download from a reliable source like Filehippo.com

 

[Mikkoz]

Should I try something called 'MemTest' ?

 

[Mikkoz]

Oh, okay I will try that, thanks for your help so far

 

[NoelDP]

Your CBS/log file reveals the following...

 Line 16422: 2012-10-24 21:47:36, Info                  CSI    00000ef0 [SR] Repairing 2 components
 Line 16423: 2012-10-24 21:47:36, Info                  CSI    00000ef1 [SR] Beginning Verify and Repair transaction
 Line 16426: 2012-10-24 21:47:36, Info                  CSI    00000ef3 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 16429: 2012-10-24 21:47:36, Info                  CSI    00000ef5 [SR] Cannot repair member file [l:20{10}]"WatWeb.dll" of Microsoft-Windows-Security-WindowsActivationTechnologies-WebControls, Version = 7.1.7600.16395, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 16432: 2012-10-24 21:47:36, Info                  CSI    00000ef7 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 16433: 2012-10-24 21:47:36, Info                  CSI    00000ef8 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
 Line 16438: 2012-10-24 21:47:36, Info                  CSI    00000efb [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGB.IMD"; source file in store is also corrupted
 Line 16441: 2012-10-24 21:47:36, Info                  CSI    00000efd [SR] Cannot repair member file [l:20{10}]"WatWeb.dll" of Microsoft-Windows-Security-WindowsActivationTechnologies-WebControls, Version = 7.1.7600.16395, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 16442: 2012-10-24 21:47:36, Info                  CSI    00000efe [SR] This component was referenced by [l:224{112}]"Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395.KB971033"

One of them is (hopefully) easy to fix - so let's do that first....


Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run an MGADiag report, and post it.
we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

 

[NoelDP]

.... I have to say that in all my experience of reading CBS logs of SFC scans, I have NEVER seen a log that long for a single scan - usually they are only 100-300 POQ units long - yours is 726!!

How many Language MUI packs do you have installed? (do you need them all?)
What is the base language of the system?

 

[Mikkoz]

MUI = Microsoft user Interface?
And my base language is English.
I haven't installed any other language packs. (Maybe finnish, not sure)

 

[Mikkoz]

Oh and what is a MGADiag? How do I run it?

 

[Mikkoz]

Sorry.. My bad didn't read the whole text... Ignore my earlier reply

 

[Mikkoz]

Alright guys, I've reinstalled/updated my graphics card drivers, reinstalled the update, and done MGADiag.exe.
Here's the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {51DD03D7-1B6E-4D9E-AFBB-E38CBA313E32}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{51DD03D7-1B6E-4D9E-AFBB-E38CBA313E32}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-486084020-2833435867-2865400571</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53TK</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>206</Version><SMBIOSVersion major="2" minor="7"/><Date>20120320000000.000000+000</Date></BIOS><HWID>F30D3507018400FC</HWID><UserLCID>040B</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
Installation ID: 095713521911880003827870669674829460811490163921241442
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9YQTR
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 20.10.2011 16:37:11

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000002
Event Time Stamp: N/A
ActiveX: Not Registered - 0x800700c1
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\wat\watweb.dll


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAACAAAAAgABAAEAln1OMC4CFuRoOTjb1BhiPdidZCpYgwBq

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ GMCH945.
SSDT _ASUS_ POWERNOW
SSDT _ASUS_ POWERNOW
SLIC _ASUS_ Notebook

 

[Mikkoz]

Alright.. I'm getting notifies im not running geniune windows now...

 

[Mikkoz]

Anyways guys, I have to go sleep now, I'll reply after school tomorrow. Bye!

 

[NoelDP]

There's still a problem with WatWeb.dll
This is the cause of any validation failures you experienced, as it's the ActiveX control involved in validation.
I was going to suggest re-registering the dll - but it fails because of permissions in all scenarios I've tried so far, so would require some fairly major surgery in the registry.
I'm concerned, because this file is a fairly central one, and the error indicates that there is a registry problem involving this file - and it takes a fair amount to override the permissions involved for this file.

I need to think about where to go next on this - I suspect that it will involve registry surgery with the update uninstalled, and it'll take me a while to work out how and what to do. I'm busy all day tomorrow, so Friday is the earliest you can hope for a potential fix.

Your other option is a repair install - see the tutorial here http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[Mikkoz]

There's still a problem with WatWeb.dll
This is the cause of any validation failures you experienced, as it's the ActiveX control involved in validation.
I was going to suggest re-registering the dll - but it fails because of permissions in all scenarios I've tried so far, so would require some fairly major surgery in the registry.
I'm concerned, because this file is a fairly central one, and the error indicates that there is a registry problem involving this file - and it takes a fair amount to override the permissions involved for this file.

I need to think about where to go next on this - I suspect that it will involve registry surgery with the update uninstalled, and it'll take me a while to work out how and what to do. I'm busy all day tomorrow, so Friday is the earliest you can hope for a potential fix.

Your other option is a repair install - see the tutorial here http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

Okay, thanks

 

[Mikkoz]

Well, i didn't get a windows CD with the laptop..

 

[koolkat77]

Download the latest official win7 official installer from this link:

• http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html

 

[Mikkoz]

Ehh.. How do I unplug my HD? And will i lose my warranty?