Solved Audio and video stuttering please help

[ageman]

the audio and video on my laptop started stuttering about 5days ago and i tried to fix it myself, through microsoft fix it and i also did WinZip for my registry and my drivers and there all up to date, i used malwarebytes and microsoft essentials and did a clean sweep of my computer and found nothing,

did everything possible, and still my video and audio stutters on youtube,windows media player, and that plays audio or video, online and off. my sound drivers and graphic and motherboard is good so i dont what could be the problem? please help thanks

im operating on a dell windows 7 64 bit pentium(R) dual core cpu t4500 @2.30 GHz 2.30 GHz

installed memory RAM 4.00 GB

 

[UsernameIssues]

Welcome to the Seven Forums.

If this is happening while using Flash, then
right click inside the video
select settings
uncheck enable hardware acceleration
restart computer
test with the same video

 

[FaberTech]

do you use Firefox?

Sometimes software that uses a lot of memory can cause this problem. you could also try running a clean start up and see if it helps.

Perform a clean startup to determine whether background programs are interfering with your game or program

 

[ageman]

says i have to upload my BIOS then my audio and everything else will go back to normal

 

[ageman]

press start key, type "msconfig" hit enter, go to "services", select hide all microsoft services, untill only 3rd party apps and add ons show, then click disable all hit enter, "restart" your computer, twice if you have to, then run your audio program and see if it still stutters. if it doesnt, then your problem is in your add ons and 3rd party apps, your welcome!11