Audio pops/cracks

[Dedblo]

Hello guys,I`ve been trying to solve this problem for almost a week.I`ve clean installed windows 7 64 bits,and since then,I have cracks in both my headphones and speakers which occur like every 1 minute,and it seems I can only hear `em while I`m listening to music.I`m sure its not an mp3/player problem,since all my songs are in 320kbps and wav,even in asio4all I encounter this problem.
I`ve ran dpc latency checker,and mostly I have green bars,but frequently red/yellow ones.
Here`s my performance analyzer CPU.etl : WeTransfer
Thank you.

 

[Shimshom]

Hi and welcome to 7F. Would be very helpful if you could fill up your system specs. See here http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html for how if you're not sure. Did you make any hardware changes when reinstalling Windows and are all your drivers installed properly

 

[fireberd]

What do you have ASIO4ALL for? That program has a 50/50 chance of working correctly or causing problems.
I have a recording studio and that program frequently comes up on recording forums and most agree not to use it.

However, If you are getting hits on the DPC latency checker then its a Windows process, or possibly Wi-Fi if that is what you have that is causing it. You can also run the Resplendence Latency Mon that gets deeper into the system.

As noted, please fill in the "My System Specs". It helps us to try and help you.

Also, here is how to post screen shots on this forum
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Dedblo]

I will post the specs when I come back from hschool,I got asio because I produce music,and I have a ua-5 exteral soundcard,but it gives me much more crackles.My drivers are installed properly as far as I know,but its not the Dpc the problem,its the ISRs of hal.dll.Anyway,imma post the specs in few hours.

 

[Dedblo]

And im not listening using asio,but realtek up to date drivers,still,the same issue in both drivers.

 

[fireberd]

Just installing ASIO4ALL can cause problems. I tried it on a PC I had as I had a device that did not have an ASIO driver and it messed up my recording interface unit (a Focusrite Saffire Pro 40) and I had to uninstall ASIO4ALL and reinstall the drivers for the Saffire Pro 40.

The ASIO4ALL may not be causing your problems, but I would uninstall it as a first step.

 

[Dedblo]

Alright man,ill uninstall it and ses what happens when i get home

 

[Dedblo]

So,I`ve uninstalled asio,rebooted and ran a test again,still,issue persists,cracks in my audio.Here`s my system info.

 

[fireberd]

Run the Resplendence Latency Mon and see what it tells you. It delves deep into the system and has many reports.
Resplendence Software - Advanced System Tools and Developer Components

One other thought. When you reinstalled, did you try it with just Windows and the sound drivers installed?

 

[Shimshom]

Have a look at the below thread and it might help if nothing else does and read all the suggestions there but first follow fireberd advice
Fixed Windows 7 Sound (Popping, Cracking & Skipping) | Corey DeGrandchamp

 

[Dedblo]

I don`t think I only tried with windows audio,but i hope it doesnt come to the point i have to reinstall the windows,I`mma take latencymon and give u the report.

 

[Dedblo]

Have a look at the below thread and it might help if nothing else does and read all the suggestions there but first follow fireberd advice
Fixed Windows 7 Sound (Popping, Cracking & Skipping) | Corey DeGrandchamp

Btw,I knew that already and I already unchecked em all.

 

[Dedblo]

Here`s my Latencymon result after running it for 5 mins,while listening to music :
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system seems to have difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:05:30 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: PIMPSLAP
OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware: G750JX, ASUSTeK COMPUTER INC.
CPU: GenuineIntel Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz
Logical processors: 8
Processor groups: 1
RAM: 8109 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2394.0 MHz
Measured CPU speed: 3450.0 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 558.081295
Average measured interrupt to process latency (µs): 2.016445

Highest measured interrupt to DPC latency (µs): 550.811271
Average measured interrupt to DPC latency (µs): 0.664297


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 1438.471178
Driver with highest ISR routine execution time: hal.dll - Hardware Abstraction Layer DLL, Microsoft Corporation

Highest reported total ISR routine time (%): 0.077692
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.166276

ISR count (execution time <250 µs): 688437
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 50
ISR count (execution time 1000-1999 µs): 4
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 919.612364
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 344.75 , NVIDIA Corporation

Highest reported total DPC routine time (%): 0.039811
Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 344.75 , NVIDIA Corporation

Total time spent in DPCs (%) 0.128936

DPC count (execution time <250 µs): 2023401
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 78
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: msmpeng.exe

Total number of hard pagefaults 3096
Hard pagefault count of hardest hit process: 2434
Highest hard pagefault resolution time (µs): 2004609.247703
Total time spent in hard pagefaults (%): 1.968686
Number of processes hit: 8


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 13.918175
CPU 0 ISR highest execution time (µs): 1438.471178
CPU 0 ISR total execution time (s): 4.397846
CPU 0 ISR count: 688491
CPU 0 DPC highest execution time (µs): 919.612364
CPU 0 DPC total execution time (s): 3.243594
CPU 0 DPC count: 1968878
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 8.275772
CPU 1 ISR highest execution time (µs): 0.0
CPU 1 ISR total execution time (s): 0.0
CPU 1 ISR count: 0
CPU 1 DPC highest execution time (µs): 75.953634
CPU 1 DPC total execution time (s): 0.006661
CPU 1 DPC count: 1534
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 4.427491
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 122.479950
CPU 2 DPC total execution time (s): 0.043915
CPU 2 DPC count: 13838
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 5.091484
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 58.858396
CPU 3 DPC total execution time (s): 0.005684
CPU 3 DPC count: 1020
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 4.620430
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 145.905180
CPU 4 DPC total execution time (s): 0.047476
CPU 4 DPC count: 16474
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 6.118483
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 75.171679
CPU 5 DPC total execution time (s): 0.006553
CPU 5 DPC count: 1078
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 4.960001
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 298.729323
CPU 6 DPC total execution time (s): 0.040609
CPU 6 DPC count: 12431
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 4.995354
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 68.296157
CPU 7 DPC total execution time (s): 0.015754
CPU 7 DPC count: 8226
_________________________________________________________________________________________________________

 

[fireberd]

There is also an In Depth Latency Test that comes with Latency Mon. Also run that and see what it shows. May help to isolate what is causing your problems.

 

[fireberd]

Doing a google search for your problems, I found one that was getting about what you are getting. They removed their video card and used the video in their Intel CPU and the problem went away. Later they reported they reinstalled the video card and it seems to be OK.