Authentec Drivers

[PhreePhly]

Not sure what to tell you. Did you restart after appliying the new drivers?

 

[dbsimms63]

Not sure what to tell you. Did you restart after appliying the new drivers?

Yes. I wonder if the drivers are not compatible with some other part of my laptop. Could that cause a problem?

 

[dbsimms63]

It is an Asus M70Vm-C1. I know I can still use the finger print reader to log into my dual boot under Vista 32, just not my W7 64.

 

[PhreePhly]

I assume you enrolled your account. I believe that if you manage the first time it enrolls, but just incase, check if there is an enrollment option.

 

[dbsimms63]

I assume you enrolled your account. I believe that if you manage the first time it enrolls, but just incase, check if there is an enrollment option.

It was saying I was already enrolled. I erased the data and re-enrolled, now it will scan..HURRAY!! I'm going to reboot and see if it works, wish me luck.

 

[dbsimms63]

well it didn't work, same error as before saying I have no authenticated prints enrolled, even though I do.

 

[dbsimms63]

Well it works within windows 7. Went into manage your fingerprint data, and it let me log into TrueSuite with my fingerprints, but I still can't use it to log into Windows 7. Damn.

 

[PhreePhly]

Check biometric setting (Start button "biometric" enter) on the left go to change biometric settings.

 

[dbsimms63]

This is what I have set.

 

[PhreePhly]

you should be good to go.

 

[dbsimms63]

You posted this earlier:

You can find the log in

C:\Program Files\WIN7TS\logging\TrueSuite.EnumWindowsUses.log

I just replaced the password with asterixes. This does effect how the program works.

PhreePhly"
I can't find that. How can I see if I have this? This looks like this might be my problem.

 

[dbsimms63]

It's like when I'm logging into windows initially, the scanner doesn't know where to look for the stored prints. I think it is looking for a file that doesn't exist or it is going to the wrong place. When I scan my prints, it has to make a file for them. Do you know what it would be named? If I could find that, and know the string for where the scanner is looking for the print data, I could change it to look in the right place.

 

[PhreePhly]

You posted this earlier:

You can find the log in

C:\Program Files\WIN7TS\logging\TrueSuite.EnumWindowsUses.log

I just replaced the password with asterixes. This does effect how the program works.

PhreePhly"
I can't find that. How can I see if I have this? This looks like this might be my problem.

That was a much earlier version of TrueSuite. They changed that.

 

[dbsimms63]

You posted this earlier:

You can find the log in

C:\Program Files\WIN7TS\logging\TrueSuite.EnumWindowsUses.log

I just replaced the password with asterixes. This does effect how the program works.

PhreePhly"
I can't find that. How can I see if I have this? This looks like this might be my problem.

That was a much earlier version of TrueSuite. They changed that.

Well that answers why I couldn't find it.

 

[PhreePhly]

It's like when I'm logging into windows initially, the scanner doesn't know where to look for the stored prints. I think it is looking for a file that doesn't exist or it is going to the wrong place. When I scan my prints, it has to make a file for them. Do you know what it would be named? If I could find that, and know the string for where the scanner is looking for the print data, I could change it to look in the right place.

I have no idea. Those types of files are well protected, because they are security files. It would not be easy to alter any paths for logging information.

 

[dbsimms63]

It's like when I'm logging into windows initially, the scanner doesn't know where to look for the stored prints. I think it is looking for a file that doesn't exist or it is going to the wrong place. When I scan my prints, it has to make a file for them. Do you know what it would be named? If I could find that, and know the string for where the scanner is looking for the print data, I could change it to look in the right place.

I have no idea. Those types of files are well protected, because they are security files. It would not be easy to alter any paths for logging information.

Well I guess I'm just screwed then. I appreciate all your help, just wish it had worked.

 

[PhreePhly]

This is a drastic option, but what about just wiping your drive and re-installing Win7? Save you data, favorites, etc, and re-install Win7. There is definitely an incompatibility somewhere in your setup, and finding it would be tough.

You said you are dual-booting Vista x32. Is there a particular reason for that? Is it for a specific app that doesn't run in Win 7? It could be that the dual boot is affecting the login. TrueSuite alters GINA, with is one of the first windows components to load during the boot sequence. GINA is responsible for secure login.

 

[dbsimms63]

This is a drastic option, but what about just wiping your drive and re-installing Win7? Save you data, favorites, etc, and re-install Win7. There is definitely an incompatibility somewhere in your setup, and finding it would be tough.

You said you are dual-booting Vista x32. Is there a particular reason for that? Is it for a specific app that doesn't run in Win 7? It could be that the dual boot is affecting the login. TrueSuite alters GINA, with is one of the first windows components to load during the boot sequence. GINA is responsible for secure login.

I kept the Vista 32 bit because I had some programs that weren't 64 bit compatible. When I installed W7 64, it was a clean install on a new HDD, my laptop has two 500GB drives and I was changing to 7200 RPM Seagates, so the W7 64 is on its own HDD.

 

[PhreePhly]

Well, if it were me, i would just re-install the OS. I have an external drive that I can copy my entire laptop drive info to (so it's backed up), then perform a fresh OS install. That new install should automatically install the newest AuthenTec drivers, clean user profiles, etc.

 

[dbsimms63]

Well, if it were me, i would just re-install the OS. I have an external drive that I can copy my entire laptop drive info to (so it's backed up), then perform a fresh OS install. That new install should automatically install the newest AuthenTec drivers, clean user profiles, etc.

I guess I could, but i have only had W7 64 for 1.5 months. Would have thought it would have found all the newest drivers then.