Authentec Drivers

I posted this a while back:

"If you have a fingerprint scanner and are testing the AuthenTec Biometric driver, be aware that their software actually logs your Windows password in plaintext!

You can find the log in

C:\Program Files\WIN7TS\logging\TrueSuite.EnumWindowsUses.log

Nope, don't have this file, nor a logging folder inside WIN7TS for that matter. If the file you say does exist, judging by the names of the app files, it should be named C:\Program Files\WIN7TS\logging\TrueSuite.EnumWindowsUsers.log (Users not Uses).

Maybe they remedied this in the newest version available for download? (I only installed it a week ago.)

Indeed, the logging configuration says that the log files should end in .txt now - if you're still experiencing the issue, just modify AverIDLog.config and change minLevel to equal Fatal. That means only errors that kill the TrueSuiteApplication get logged.
 

My Computer

OS
Windows 7 Beta
Nope, don't have this file, nor a logging folder inside WIN7TS for that matter. If the file you say does exist, judging by the names of the app files, it should be named C:\Program Files\WIN7TS\logging\TrueSuite.EnumWindowsUsers.log (Users not Uses).

Maybe they remedied this in the newest version available for download? (I only installed it a week ago.)

Indeed, the logging configuration says that the log files should end in .txt now - if you're still experiencing the issue, just modify AverIDLog.config and change minLevel to equal Fatal. That means only errors that kill the TrueSuiteApplication get logged.

Nope, the file name is .../../TrueSuite.EnumWindowsUses.log. I installed this back in January, so they might have changed it. I haven't updated the software since then. I'll check out the latest version.

PhreePhly
 

My Computer

Computer Manufacturer/Model Number
MPC Transport T2500 Laptop
OS
Windows 7 x64 (RTM via MSDN)
CPU
Intel Core 2 Duo T9300 (2.5 GHz)
Motherboard
MPC
Memory
4 GB SODIMMS (System Max)
Graphics Card(s)
nVidia 8600M GS 256MB
Sound Card
Realtek On-Board
Monitor(s) Displays
15.4" LCD with a Dell 2005FPW 20" attached
Screen Resolution
1680x1050 (15.4") and 1680x1050 (20")
Hard Drives
Toshiba 2.5" 320 GB 7200 RPM
the folder is there but nothing is inside. I think it was removed when I uninstalled and tried to reinstall.
 

My Computer

OS
windows7
Hi,

I search to download a driver for authentec 2810 drivers for Windows 7 64bit.
Links from this post dont work.

Thanks for link
 

My Computer

OS
windows 7
For those who are getting the "Set-up Failure!" error, try running TrueSuiteApplication from C:\Program Files\WIN7TS. Set up your fingerprints there - it's the same user interface as what you'd get going through Control Panel -> Hardware and Sound -> Biometric Devices.

Somehow, by using that and even going through the Control Panel after I did that, I don't get the "Set-up Failure!" error anymore. Might just have been a fluke, so it would be nice if some of you can try it out and see if it works.

BTW, this is on a HP tx2522AU tablet.

I am getting this error and tried this, but unfortunately it does not work. I've tried a few combinations of uninstalls/reinstalls, reboots, etc. to no avail.

Anyone have any other ideas on how to clear this error up?

I am using an Asus F3Sv-B1 laptop which has the AES1610 reader.

Thanks in advance for your replies.
 

My Computer

OS
2008 - Vista - 7 RC1
"Setup failure" solution

I am getting this error and tried this, but unfortunately it does not work. I've tried a few combinations of uninstalls/reinstalls, reboots, etc. to no avail.

Anyone have any other ideas on how to clear this error up?

I am using an Asus F3Sv-B1 laptop which has the AES1610 reader.

Thanks in advance for your replies.

The advice "try running TrueSuiteApplication from C:\Program Files\WIN7TS" worked for me on an HP 8710P running Windows 7 RC 7100, although I haven't a clue which part of the following accounted for the result. For public amusement, here's the steps that worked for me. 1) created an empty folder called WIN7TS in C:\Program Files; 2) used uniextractor (legroom.net) to unzip the beta install file ( W7Wbf64.exe ) obtained from win7beta.authentec.com - / into that folder; 3) then ran the setup.exe from there. Afterward, I could enrol prints successfully. The copy of the WIN7TS install file I obtained from win7beta.authentec.com was dated Tuesday, April 7th. I confess that running the setup file from any location at all, even from across the street at my Aunt Mildred's house, would probably have produced the same result.
 
Last edited:

My Computer

OS
w7
Registry keys does not work for me

Hello,

i set the registry value for the described registry key - but it does not work for me.
 

My Computer

OS
Win7 64
Hello,

i set the registry value for the described registry key - but it does not work for me.
 

My Computer

OS
Win7 64
Holy Highjacking double post batman!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Hi all, I have the same problem with my Fujitsu notebook too, the finger print show set-up failture when I want to creat my own profile, but there is a clue that it's work like a charm when I creat a new user and set up under the new user account, no matter administrator or guest, I have no idea why, I hope someone can find the solution or debug soon
 

My Computer

Computer Manufacturer/Model Number
DIY
OS
XP and Windows 7
CPU
Q6600
Motherboard
P5Q-WS
Memory
DDR2-800 2G X 4
Graphics Card(s)
XFX 4850 1G
Sound Card
NA
Monitor(s) Displays
NEC 2490WXi
Hard Drives
Fujitsu SCSI 15K X 4 Raid0 os drive
WD 640GB X 2
Seagate 320GB X 2
PSU
Enermax Liberty 620
Case
Cooler Master Cosmos
Cooling
Water cooling

My Computer

OS
win 7
Can you provide a source for these drivers? They are no longer on the Authentec site.
 

My Computer

Computer Manufacturer/Model Number
ASUS M70Vm-C1
OS
Windows 7 Ultimate 64 bit
CPU
Intel T9400
Memory
4GB
Graphics Card(s)
Nvidia 9600 GM
Monitor(s) Displays
17" WUXGA
Hard Drives
(2) 500GB 7200Rpm Seagate
Can you provide a source for these drivers? They are no longer on the Authentec site.

Try this page:

AuthenTec | Sitemap
Unfortunately not much help. Nothing there for software, drivers, just product descriptions. I did find this about Truesuite:
[FONT=Verdana, Helvetica]TrueSuite software has been optimized for the Windows Biometric Framework (WBF) within Windows 7[/FONT].
That's within the OS itself, not to log into the OS. I have sent an email to Authentec. I would suggest everyone do the same, otherwise they will never fix this problem.
Write to:[email protected]
 

My Computer

Computer Manufacturer/Model Number
ASUS M70Vm-C1
OS
Windows 7 Ultimate 64 bit
CPU
Intel T9400
Memory
4GB
Graphics Card(s)
Nvidia 9600 GM
Monitor(s) Displays
17" WUXGA
Hard Drives
(2) 500GB 7200Rpm Seagate
Can you provide a source for these drivers? They are no longer on the Authentec site.

The latest drivers show up in Windows Update. Why not go into the device properties and update the driver. Have it search Windows Update.

PhreePhly
 

My Computer

Computer Manufacturer/Model Number
MPC Transport T2500 Laptop
OS
Windows 7 x64 (RTM via MSDN)
CPU
Intel Core 2 Duo T9300 (2.5 GHz)
Motherboard
MPC
Memory
4 GB SODIMMS (System Max)
Graphics Card(s)
nVidia 8600M GS 256MB
Sound Card
Realtek On-Board
Monitor(s) Displays
15.4" LCD with a Dell 2005FPW 20" attached
Screen Resolution
1680x1050 (15.4") and 1680x1050 (20")
Hard Drives
Toshiba 2.5" 320 GB 7200 RPM
Can you provide a source for these drivers? They are no longer on the Authentec site.

The latest drivers show up in Windows Update. Why not go into the device properties and update the driver. Have it search Windows Update.

PhreePhly
How is that possible since Windows 7 shows this device to be incompatible with 64 bit? That's from Microsoft's website, and I checked yesterday.
 

My Computer

Computer Manufacturer/Model Number
ASUS M70Vm-C1
OS
Windows 7 Ultimate 64 bit
CPU
Intel T9400
Memory
4GB
Graphics Card(s)
Nvidia 9600 GM
Monitor(s) Displays
17" WUXGA
Hard Drives
(2) 500GB 7200Rpm Seagate
I also checked the drivers under device properties, and they said the drivers installed were the best, which is clearly wrong since it won't work correctly.
 

My Computer

Computer Manufacturer/Model Number
ASUS M70Vm-C1
OS
Windows 7 Ultimate 64 bit
CPU
Intel T9400
Memory
4GB
Graphics Card(s)
Nvidia 9600 GM
Monitor(s) Displays
17" WUXGA
Hard Drives
(2) 500GB 7200Rpm Seagate
Can you provide a source for these drivers? They are no longer on the Authentec site.

The latest drivers show up in Windows Update. Why not go into the device properties and update the driver. Have it search Windows Update.

PhreePhly
How is that possible since Windows 7 shows this device to be incompatible with 64 bit? That's from Microsoft's website, and I checked yesterday.

I'm using the AuthenTec AES1610 fingerprint sensor on Windows 7 x64 (64-bit drivers). I use it to logon to my system. In fact I just re-installed Win 7 on this laptop on July 3. The drivers were automatically installed during setup.

PhreePhly
 

My Computer

Computer Manufacturer/Model Number
MPC Transport T2500 Laptop
OS
Windows 7 x64 (RTM via MSDN)
CPU
Intel Core 2 Duo T9300 (2.5 GHz)
Motherboard
MPC
Memory
4 GB SODIMMS (System Max)
Graphics Card(s)
nVidia 8600M GS 256MB
Sound Card
Realtek On-Board
Monitor(s) Displays
15.4" LCD with a Dell 2005FPW 20" attached
Screen Resolution
1680x1050 (15.4") and 1680x1050 (20")
Hard Drives
Toshiba 2.5" 320 GB 7200 RPM
The latest drivers show up in Windows Update. Why not go into the device properties and update the driver. Have it search Windows Update.

PhreePhly
How is that possible since Windows 7 shows this device to be incompatible with 64 bit? That's from Microsoft's website, and I checked yesterday.

I'm using the AuthenTec AES1610 fingerprint sensor on Windows 7 x64 (64-bit drivers). I use it to logon to my system. In fact I just re-installed Win 7 on this laptop on July 3. The drivers were automatically installed during setup.

PhreePhly
Now when you say it allows you to log on, are you already within the OS, or are you logging in from boot up?
 

My Computer

Computer Manufacturer/Model Number
ASUS M70Vm-C1
OS
Windows 7 Ultimate 64 bit
CPU
Intel T9400
Memory
4GB
Graphics Card(s)
Nvidia 9600 GM
Monitor(s) Displays
17" WUXGA
Hard Drives
(2) 500GB 7200Rpm Seagate
Also, what type of computer are you using the AES1610 on? Mine is an Asus, and they are terrible about providing updated drivers. Maybe I could use the ones from your manufacturer.
 

My Computer

Computer Manufacturer/Model Number
ASUS M70Vm-C1
OS
Windows 7 Ultimate 64 bit
CPU
Intel T9400
Memory
4GB
Graphics Card(s)
Nvidia 9600 GM
Monitor(s) Displays
17" WUXGA
Hard Drives
(2) 500GB 7200Rpm Seagate
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