Solved Back to dial up days Grrrrrrrrrrrrrrrrrrrrrrr

[maxie]

I found the one below to be most accurate ...

Speedtest.net by Ookla - The Global Broadband Speed Test

 

[peter4076]

Just done mine on that site. Download 11.02mbps Upload 0.33Mbps...............bloody awful.

 

[maxie]

That is shocking considering the Package you are paying for

 

[peter4076]

On this website Bt's own BTW Performance Test
D/load 53.71 U/load 0.39 Ping latency 28.50

 

[maxie]

It gave me Download 51.22 Upload 2.68

 

[peter4076]

Been in 7 days now, and I was guarenteed 79/80Mbps + or - 1.5 Mbps, falling a lot short of that.

 

[maxie]

In that Performance Test it did say had to be Installed for ten Days before things would settle ..

Though does seem a heck of a long time to me ...

 

[peter4076]

Cheers for your input today, signing off now decorating to do
Will let you know if things improve.

 

[maxie]

No problem

 

[peter4076]

Today being January 15th 2015, Infinity been installed now 17 days, have had several (not heated conversations with BT) to no avail, until approx an hour ago, when I had to do a reset whilst they done something their end, I am now running at warp speed (not really, but a lot lot better) I have to run this for 2 days, then on Saturday between 10-10.30 they are going to ring me, to confirm that I am happy, fingers crossed I am still happy Saturday. If that is the case I will mark it as solved.

 

[maxie]

Good luck Peter looks promising ...

 

[peter4076]

Hi maxie, Yes can't believe it, as luck would have it I have been away from desktop computer for about 5 days (decorating mothers house) but have been using tablet/mobile phone etc, and wifi has been brilliant, but the hard wired awful, all morning cheesed off with buffering, so this afternoon sitting comfortable at desktop....................I made the call, ready for the termination of my contract, but lo & behold wind taken out of sails by the thinggymejig + reset, seems to have fixed it anyway will give it till Saturday.

 

[maxie]

You would like to think they are bound to get it right at some point ... It is all the hassle though at my age can not be bothered with that ... Still i am sure they value your Custom fingers crossed any how

 

[peter4076]

Well I'm here again, today computer internet was buffering all day, so rang BT was on phone for an hour (0800 number), anyway got my Nexus 7 on wifi loading pages quickly, also my Galaxy S3 phone all loaded quickly, engineer was flummoxed same as me.
He suggested I hard wire my laptop, and woila everything perfect 73-78Mb d/load 10-15 U/load on Ookla Speedtest/wholesale test from BT, so where do I go from here, what is wrong with my PC? all help appreciated.

 

[maxie]

There are many suggestions i could make when some one has a slow Wireless Connection ...


In your case it is different though as it seems only to be affecting one Computer ..



So changing some Settings is not really an Option ... How about your Wireless Driver is it up to date ?

 

[peter4076]

Hi maxie
Doing everything on laptop at the moment.
Scouring youtube for possible solutions, alas I probably haven't entered the correct terminology to get the answer.
I have disabled/uninstalled relevant drivers & updates, to no avail, so at the moment in a quandary!
I'm reluctant to run one of those fix everything bits of software, unless you with all your helpful over 15000 posts have come across some magic software, I can only think of malwarebytes & ccleaner,

 

[maxie]

Both malwarebytes & ccleaner are good Programs and would do harm doing a Scan ...

Would rule out another possibility ... As for any instant fixes forget about that they never work ...


Will dig around and see what i can find ...

 

[peter4076]

Cheers.
Have done the cmd & ipconfig release/renew have pinged google.com no problems, have removed plug from wall socket held the pins to remove static electricity.........................nothing, still buffering like it's gone out of fashion.

 

[maxie]

You do not lose Connection though ?

 

[peter4076]

Only when I removed plug from wall, other than that HH5 shows positive all day.
I've got to call it day now, have been puting for about 7 hours so obesity might creep up on me, so I'm going to sit somewher else.
Will be in touch. Thanks for your input.