Backup no longer works

imacken

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Haven't run a backup with Backup and Restore for a while as I've been using Geniesoft Timeline, but I like to keep 2 backups and run B&R occasionally to an external drive M:.
Today, I have the problem shown in screenshot attached. Not sure what it means. The external drive is accessible as I can read/write to it no problem.
Any ideas?
 

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My Computer

OS
Windows 7 64-bit
CPU
Intel i7 920 @ 4GHz
Motherboard
Asus P6T Deluxe V2
Memory
6Gb
Graphics Card(s)
nVidia GTX 285
Sound Card
X-Fi Extreme Audio PCIe
Screen Resolution
1900x1200
Hello imacken.





I've heard some, I have no first-hand experience with it; some have problems with Windows backup and I would not count on it to perform in a pinch.
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Same thing here

I use Windows 7 backup (Windows 7 Pro in a domain) every week. More fool me.. After applying the latest patches this morning I cannot backup. When I click BACK UP NOW, I get 'Windows could not launch the automatic backup job for the following reason: Access is Denied (0x80070005) Try again...' IF I try the manage space option, I get 'Windows Backup requires administrator privileges'. Furthermore, I get the 'Windows cannot find the disk or network location where your backups are being saved' message, even though the USB disk is plugged in, shows in Explorer with the same drive letter, and can be explored.
Oh dear!... Is this connected to your error??
 

My Computer

OS
Windows 7

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Haven't run a backup with Backup and Restore for a while as I've been using Geniesoft Timeline, but I like to keep 2 backups and run B&R occasionally to an external drive M:.
Today, I have the problem shown in screenshot attached. Not sure what it means. The external drive is accessible as I can read/write to it no problem.
Any ideas?

Is the Device attached? if so you may want to format the backup location and start again I must say Windows Backup isn't the best Backup program I have used

Hope This Helps,
Josh
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
CPU
Intel Core i5 2400 @ 3.10GHz
Motherboard
Foxconn H67MP-S/-V/H67MP
Memory
8.0GB DDR3 @ 665MHz (2GBx4)
Graphics Card(s)
AMD Radeon HD 6870
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AOC 2243W & SMB1930NW
Screen Resolution
1440x900 & 1920x1080
Hard Drives
977GB Seagate ST31000524AS ATA Drive (SATA)
250GB WD iSCSI attached Drive
PSU
750W Gaming PSU
Case
Novatech Night
Cooling
Fan
Keyboard
Dell Standard PS/2 Keyboard
Mouse
R.A.T 07 Gaming Mouse
Internet Speed
Download: 10 Mbps Ping: 30ms Upload: 0.81 Mbps
Browser
Google Chrome
Other Info
Optiarc DVD RW AD-5260S ATA Device
Thanks guys. I appreciate the comments, but I haven't had a problem with Windows backup at all until today. It has always seemed like a good 'backup' Backup program to supplement my Timeline backups.
So, no thoughts on solving the error except for changing programs?
 

My Computer

OS
Windows 7 64-bit
CPU
Intel i7 920 @ 4GHz
Motherboard
Asus P6T Deluxe V2
Memory
6Gb
Graphics Card(s)
nVidia GTX 285
Sound Card
X-Fi Extreme Audio PCIe
Screen Resolution
1900x1200

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
More info

Just tried the same on a Windows 7 Pro machine which is not in a Domain... works OK. IMAcken.. is your machine in a domain??

I was a Local Admin yesterday.. today I am not.. I wonder what changed that setting...
 

My Computer

OS
Windows 7
also check if Volume shadow copy and windows backup services are running and set to automatic in Services Console.

1. Click on Start, type Services in Start Search. When the Services page is open, scroll the page to find Volume Shadow Copy and Backup service.

2. Right click on them and check if they are started.

3. If the services are disabled, start the services and set it to Automatic and check if the issue gets resolved.




Hope This Helps,
Josh
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
CPU
Intel Core i5 2400 @ 3.10GHz
Motherboard
Foxconn H67MP-S/-V/H67MP
Memory
8.0GB DDR3 @ 665MHz (2GBx4)
Graphics Card(s)
AMD Radeon HD 6870
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AOC 2243W & SMB1930NW
Screen Resolution
1440x900 & 1920x1080
Hard Drives
977GB Seagate ST31000524AS ATA Drive (SATA)
250GB WD iSCSI attached Drive
PSU
750W Gaming PSU
Case
Novatech Night
Cooling
Fan
Keyboard
Dell Standard PS/2 Keyboard
Mouse
R.A.T 07 Gaming Mouse
Internet Speed
Download: 10 Mbps Ping: 30ms Upload: 0.81 Mbps
Browser
Google Chrome
Other Info
Optiarc DVD RW AD-5260S ATA Device
Thanks again guys.
1) I tried Paragon Backup but couldn't see how to select files and not whole drives/partitions
2) set Volume Shadow Copy and Windows Backup services to Start and Automatic
3) formatted the external drive
4) sfc /scannow was 100% OK.
None of the above has made any difference!
 

My Computer

OS
Windows 7 64-bit
CPU
Intel i7 920 @ 4GHz
Motherboard
Asus P6T Deluxe V2
Memory
6Gb
Graphics Card(s)
nVidia GTX 285
Sound Card
X-Fi Extreme Audio PCIe
Screen Resolution
1900x1200

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Thanks.
Yes, the drive is empty as I reformatted it (300Gb), the backup is around 100Gb and I've been using it with incremental backups for over a year now with Windows Backup and Restore.
 

My Computer

OS
Windows 7 64-bit
CPU
Intel i7 920 @ 4GHz
Motherboard
Asus P6T Deluxe V2
Memory
6Gb
Graphics Card(s)
nVidia GTX 285
Sound Card
X-Fi Extreme Audio PCIe
Screen Resolution
1900x1200
Have you always formatted it before you ran the backup utility?
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
No, I don't reformat every time! I only did that as it was one of the suggestions earlier in the thread.

OK, there is obviously something bad going on. I ran setup.exe from the DVD, clicked on Install Now and got the error below.
 

Attachments

  • sc.jpg
    sc.jpg
    23.1 KB · Views: 1

My Computer

OS
Windows 7 64-bit
CPU
Intel i7 920 @ 4GHz
Motherboard
Asus P6T Deluxe V2
Memory
6Gb
Graphics Card(s)
nVidia GTX 285
Sound Card
X-Fi Extreme Audio PCIe
Screen Resolution
1900x1200
Try a repair install. I gave instructions up above
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Sorry Richard, I got the error after I hit Install Now from the DVD setup.exe. It won't go any further.
 

My Computer

OS
Windows 7 64-bit
CPU
Intel i7 920 @ 4GHz
Motherboard
Asus P6T Deluxe V2
Memory
6Gb
Graphics Card(s)
nVidia GTX 285
Sound Card
X-Fi Extreme Audio PCIe
Screen Resolution
1900x1200
No, I don't reformat every time! I only did that as it was one of the suggestions earlier in the thread.

OK, there is obviously something bad going on. I ran setup.exe from the DVD, clicked on Install Now and got the error below.

to do Start the Repair install you need to boot into the Disk don't run the Setup.exe
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
CPU
Intel Core i5 2400 @ 3.10GHz
Motherboard
Foxconn H67MP-S/-V/H67MP
Memory
8.0GB DDR3 @ 665MHz (2GBx4)
Graphics Card(s)
AMD Radeon HD 6870
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AOC 2243W & SMB1930NW
Screen Resolution
1440x900 & 1920x1080
Hard Drives
977GB Seagate ST31000524AS ATA Drive (SATA)
250GB WD iSCSI attached Drive
PSU
750W Gaming PSU
Case
Novatech Night
Cooling
Fan
Keyboard
Dell Standard PS/2 Keyboard
Mouse
R.A.T 07 Gaming Mouse
Internet Speed
Download: 10 Mbps Ping: 30ms Upload: 0.81 Mbps
Browser
Google Chrome
Other Info
Optiarc DVD RW AD-5260S ATA Device
Not according to Richards post further up.
There it says it must be done from within Windows.
 

My Computer

OS
Windows 7 64-bit
CPU
Intel i7 920 @ 4GHz
Motherboard
Asus P6T Deluxe V2
Memory
6Gb
Graphics Card(s)
nVidia GTX 285
Sound Card
X-Fi Extreme Audio PCIe
Screen Resolution
1900x1200
Sorry :o Are you the Administrator?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
CPU
Intel Core i5 2400 @ 3.10GHz
Motherboard
Foxconn H67MP-S/-V/H67MP
Memory
8.0GB DDR3 @ 665MHz (2GBx4)
Graphics Card(s)
AMD Radeon HD 6870
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AOC 2243W & SMB1930NW
Screen Resolution
1440x900 & 1920x1080
Hard Drives
977GB Seagate ST31000524AS ATA Drive (SATA)
250GB WD iSCSI attached Drive
PSU
750W Gaming PSU
Case
Novatech Night
Cooling
Fan
Keyboard
Dell Standard PS/2 Keyboard
Mouse
R.A.T 07 Gaming Mouse
Internet Speed
Download: 10 Mbps Ping: 30ms Upload: 0.81 Mbps
Browser
Google Chrome
Other Info
Optiarc DVD RW AD-5260S ATA Device
Yes
 

My Computer

OS
Windows 7 64-bit
CPU
Intel i7 920 @ 4GHz
Motherboard
Asus P6T Deluxe V2
Memory
6Gb
Graphics Card(s)
nVidia GTX 285
Sound Card
X-Fi Extreme Audio PCIe
Screen Resolution
1900x1200
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