Backup program Support?

[lostsoul62]

In the 20 years I have used Backup programs like Acronis True Image which don't give free support. I have never seen a company give free support with their backup programs. Support is worth half of the product. So is there or does anyone know of a backup and restore program that gives free support like a printer, scanner, router, hard drives which gives you years of support and no change?

 

[ignatzatsonic]

The free versions of imaging programs may not have support.

I'd be inclined to choose a backup program that was understandable and worked well enough that you didn't need to rely on company support. I've never had any issues with Macrium or EaseUS that required support.

From what I have seen of Acronis forums, their support is not too good--the product works pretty well, but the support can be dodgy.