Base System Device Driver

[Elsavio13]

I have recently reinstalled Windows 7/64 (ultimate) to my Vaio VGN-Z710DD (sold in Canada only).
For Device manager the driver is not installed.
I have downloaded the driver from Vaio website (Memory Devices for WIndows 7 x64).
After the install, the system tell me the installation was no succesfull and should try again.
After the second attempt, the system tell me that the driver is for Vista OS.

This was tried many time with no difference.
Contacted Vaio (US/Canada) and Microsoft Techies - NO difference.
I feel lost in cyberspace Any suggestions?
Appreciate the help

 

[maxie]

Hi there ... Welcome to Seven Forums .. This is weird indeed .. Are you sure you changed the OS from Vista to Windows 7 ..? At the Sony download website

 

[Elsavio13]

Hi Maxie,
On the Vaio site I downloaded the driver and made sure I selected the proper OS (Win 7 x64) from the pulldown menu.
The Win 7 was installed from MS original DVD. I suspect, some settings ..... somewhere, are obsructing the install of the driver.
After the install, the icon for the SD was missing from list of drives. I managed to have it reappear, however without the driver it does not function.
TKS

 

[maxie]

Hi there .. Do you get an error message then when trying to Install the Driver . ?

 

[Elsavio13]

The "error message" come on after I install the driver and press "Finish", the system tells me that the installation was not succesful and that I should to reinstall the driver, ..... at the end of the reinstall a the system warns me that that driver is for Vista OS.
Cheers

 

[maxie]

I think there must be some thing wrong with your Windows Installer run the program below to check the System files

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[Elsavio13]

Followed your suggestion and run SFC twice. Both times - no integrity violation found.
Any other suggestion?
.... Another unusual problem is occurring (I think unrelated) Windows tells me there are 3 important security upgrades to run. I install the upgrades (2 Office 2007 and 1 Excel 2007) reboot and still find the same upgrades waiting to be installed. This has never happened before. Do you see a connection between these problems?
Tks

 

[maxie]

Hi again ... Lets check that you are downloading the right Driver .. Go to the Device Manager and then the Base System Device and Propertys and go to Details .. Tell me what the PCI/VEN is ... No its common its a Microsoft mix up plenty of it on here

 

[maxie]

Read the Link below that will explain about the Updates

http://www.sevenforums.com/windows-updates-activation/304422-updates-keep-reinstalling_no-error-2.html

 

[Elsavio13]

Hi Maxie,
On the General Tab / Location I read: PCI bus 11, device 4, function 4
On the Details Tab / Value / Base System Device: Blank

Cheers

 

[maxie]

I am sure you are getting the right Driver .. Just can not understand how it shows up as Vista .... This is what it says about the Driver ... This utility installs the SD Card Driver for compatibility with the Microsoft® Windows® 7 operating system.

 

[Elsavio13]

Tks Maxie,
I have used the diagnostic link you sent me. Here is the report:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y69KP-XV9YX-HBXM3
Windows Product Key Hash: ykb0yQSsZFeDxTqyrIh9p7usgsE=
Windows Product ID: 00426-292-8826891-85766
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {C2C8688B-C2F4-49EE-A18A-E0C4A2B1CF41}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C2C8688B-C2F4-49EE-A18A-E0C4A2B1CF41}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HBXM3</PKey><PID>00426-292-8826891-85766</PID><PIDType>5</PIDType><SID>S-1-5-21-227063866-859862196-2058616506</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-Z710DD</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R4044M3</Version><SMBIOSVersion major="2" minor="4"/><Date>20091110000000.000000+000</Date></BIOS><HWID>48343007018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>4626550AF8D870E</Val><Hash>w18x8ezgpDS+MPWHD9TPNdwWLmI=</Hash><Pid>81605-903-0682113-65697</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-882689-00-2057-7601.0000-2532013
Installation ID: 001585871713268931145391267066025772851315644763853412
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HBXM3
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/09/2013 19:51:13

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:7:2013 10:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAwABAAIAAAABAAAAAwABAAEA6GGs+YLnen/2BIIIFgyiYc7tZGLtNoZwBHxGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
DBGP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
SLIC Sony VAIO
ASF! Sony VAIO
SSDT Sony VAIO

-----------------------------------------------

 

[maxie]

Hiya mate there was no need to do that .. I just posted that Link to show you about the Updates

 

[Elsavio13]

hoops!!
I think I've had enough for one day.
Need to charge up the old batteries (Dinner, wine, TV, Sleep) hopefully a solution is only a few clicks away.
Many thanks, really appreciate your help.

 

[maxie]

No problem mate .. I will dig around and see what i can find out ..Enjoy your night

 

[maxie]

Hi there ... Try to Install the Driver in Compatibility Mode .. Right Click the driver installation file and select Properties/Compatibility Tab. Select Vista Click Apply/OK .. Right Click the file and select the Run As Administrator option to install.