"Base System Device"

[Kathy]

Hello all,
I opened the Device Manager and i found there "Base System Devices" Checked with a question mark.

I tried to fix with Windows Update & Updating Drivers .
I dunno ..
Nothing helps .

What can I do ?

 

[TVeblen]

Hi Kathy. Did you just install W7 on that laptop (or did it come pre-loaded with W7)?

Quick guess answer:
I had the exact same issue on a laptop I installed W7 on and the 3 Base Devices were taken care of by installing the single device driver from HP downloads for the 6-in-1 Card Reader. Did you install yours yet?

Longer answer:

• Right click on each of the devices and choose Properties.
• Go to the Details Tab > from the drop down menu > Choose Hardware IDs.
• You will see a list of codes like this: PCI\VEN_10EC&DEV_8168&SUBSYS_82C61043&REV_02
• Write the top one down.

Now go here:
PCI Vendor and Device Lists

• And enter the PCI/VEN_ code into the manufacturer box and "Search" and you will get the manufacturer name. (eg: 10EC)
• Then enter the DEV_ code into the Device Search box and "Search" and you will get the type of device. (eg: 8168)
• With this information you can determine what kind of driver and where to look for it.

If you need more help just post the info you find here.

 

[Kathy]

well done solved

 

[TVeblen]

That was easy!
Congrats!