BD Drive reads BD,DVD but not CD??

rut

New member
Local time
5:36 PM
Messages
2
G'Day All,
I have just compteted building a new system and have discovered my BD drive (Samsung SH-B083L 8x BD-ROM) reads Blu-Ray disks fine and DVD's fine but will not recognize CD's. Wondering if anyone has any suggestions that I might try??




I have read through the forums and this is what I have tried so far:
  • Used the regedit to get rid of lowerfilters and there were no upperfilters to remove.
  • Used the Fixit from Windows support with no luck.
  • The BD drive recognises boot disk from both Windows XP disk and Windows 2000 Professional. I am assuming one of these would be a CD and according to other forum posts this helps determine if the CD laser is malfunctioning.
  • Unistalled the drive and reinstalled the drive several times with no luck.
  • Installed another CD/DVD drive on the same system and it recognizes the same CDs that the BD drive would not.
  • Swapped cables and power cables with other drive.
From the forums I have read it sounds like a driver problem of some sort so I thought I would ask for help here.
Cheers,
Rut
 

My Computer My Computer

At a glance

Windows 7 64 bitIntel Core i7 930Patriot Extreme Performance Viper II Sector 7...HIS Radeon HD 5870 iCooler V 1GB GDDR5 PCI-E
OS
Windows 7 64 bit
CPU
Intel Core i7 930
Motherboard
Gigabyte GA-X58A-UD3R
Memory
Patriot Extreme Performance Viper II Sector 7 Series DDR3 6G
Graphics Card(s)
HIS Radeon HD 5870 iCooler V 1GB GDDR5 PCI-E
Sound Card
Onboard
Monitor(s) Displays
Samsung SyncMaster 245T 24"
Screen Resolution
1920 x 1080
Hard Drives
Intel X-25M 80 Gb
Western Digital 640GB Caviar Black
PSU
Corsair HX850
Case
Silverstone FT02 Fortress
Cooling
Stock Cooler
Keyboard
Logitach G15
Mouse
Logitech Wireless
It could be a faulty drive.
 

My Computer My Computer

At a glance

Dual-boot: Windows 7 HP 32-bit SP1 & Windows ...AMD Phenom X4 9550 2.8Ghz4.0GB RAM256MB On-board ATI Radeon X1200 Series
Computer Manufacturer/Model Number
Advent
OS
Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
CPU
AMD Phenom X4 9550 2.8Ghz
Motherboard
FOXCONN A6VMX (Socket 940)
Memory
4.0GB RAM
Graphics Card(s)
256MB On-board ATI Radeon X1200 Series
Sound Card
UnKnown
Monitor(s) Displays
19" TFT Mointor
Screen Resolution
1400 by 900
Hard Drives
500GB Western Digital WDC
Keyboard
HP Keyboard
Internet Speed
Dial-up via Mobile phone (Three)
Other Info
80GB External Hard-drive.

Also I have an old Windows XP Laptop for backup/occasional use etc.
Welcome to Seven Forums rut. Good troubleshooting and info you gave us. The "trick" of trying a bootable CD is to see if the hardware (the optical drive itself) is at fault. The fact that the drive recognized and booted from the CD tends to point towards a software issue.

Do you have a dedicated program to play your media? What do the DVD's that work open in? You can try a clean boot to see if the CDs are now recognized. Then enable programs a few at a time until you find what is interfering with the CD playback. The 1st suspect would be a media player and/or codecs.

Try the clean boot and let us know if this allows you to read CDs. As an aside, try a music CD as well, see if it is a data CD problem only.

A Guy
 

My Computer My Computer

At a glance

Windows 10 Home x64INTEL Core i5-750 Quad-Core 3.37GHzHyperX Fury Black Series 8GB (2 x 4GB) 1866MhzEVGA GeForce GTX 750 Superclocked 1GB 128-Bit...
Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Hey Guy,

So here is the latest things I have found:
  • The drive will read cd in safe mode.
  • The drive will play audio cds in normal boot but not the data cds.
  • Just to confirm I have been using the original World of Warcraft CD as the data CD to check if the drive is working.
I have installed Cyberlink PowerDVD and the Cyberlink Blu-Ray Disk Suite that came with the BD Drive. Other than that this was a clean install and I only have windows media player.

I am wondering if i can just uninstall some of the programs and troubleshoot that way as it seems easier to me or will that not work. I don't know if I fully understand the steps to booting from a CD and then enabling programs one at a time. Is there aby good references that would guide me through it you could recommend?

Thanks in advance
Rut
 

My Computer My Computer

At a glance

Windows 7 64 bitIntel Core i7 930Patriot Extreme Performance Viper II Sector 7...HIS Radeon HD 5870 iCooler V 1GB GDDR5 PCI-E
OS
Windows 7 64 bit
CPU
Intel Core i7 930
Motherboard
Gigabyte GA-X58A-UD3R
Memory
Patriot Extreme Performance Viper II Sector 7 Series DDR3 6G
Graphics Card(s)
HIS Radeon HD 5870 iCooler V 1GB GDDR5 PCI-E
Sound Card
Onboard
Monitor(s) Displays
Samsung SyncMaster 245T 24"
Screen Resolution
1920 x 1080
Hard Drives
Intel X-25M 80 Gb
Western Digital 640GB Caviar Black
PSU
Corsair HX850
Case
Silverstone FT02 Fortress
Cooling
Stock Cooler
Keyboard
Logitach G15
Mouse
Logitech Wireless
I'm sorry, I had this link in my post, see the words "clean boot" in blue? in any case here is the link, see if it works in a clean boot. If so then it is indeed software related. You can certainly try your method as well.

How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

Let us know what you find. The ability to play music CDs in regular mode also says the hardware is almost assuredly not at fault.

A Guy
 
Last edited by a moderator:

My Computer My Computer

At a glance

Windows 10 Home x64INTEL Core i5-750 Quad-Core 3.37GHzHyperX Fury Black Series 8GB (2 x 4GB) 1866MhzEVGA GeForce GTX 750 Superclocked 1GB 128-Bit...
Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Back
Top