Solved bing images problem on IE11

Scottyboy99

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Anyone seeing that bing images is problematic on IE11 at the mo. I do a search and see all the preview thumbnails under images section. if I click on one to blow it up and look at it closer the image is blank. anyone else see same. tried it on two pcs at home and both do the same. yet on firefox it seems fine?!!!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M17RX3
OS
Windows 7 Ultimate 64 bit
CPU
Sandybridge 2820 QM 2.3 ghz
Memory
8 gb
Graphics Card(s)
AMD Radeon 6970m
Sound Card
Integrated
Monitor(s) Displays
Laptop 17"
Screen Resolution
1980x1080
Hard Drives
750 gb mechanical (7,200RPM) Seagate Momentous paired with OCZ Synapse 128 gb SSD cache drive
Internet Speed
55 mbits download, 12 mbits download
Antivirus
Microsoft Security Essentials
Browser
IE11, Mozilla
Correction, our other machine isn't doing it. Just mine! If I try yahoo image search and Google image search no such issue, it's just bing and it's doing same for videos! If I log into another user account on same pc bing works normal. Odd. I tried running Internet explorer without add ons but made no difference. Also went into advanced and reset it but again no fix. It seems that bing is undefined when searching for images and vids, as if I click the blank area to go to site where a vid or i,age is hosted it comes up in address bar bing.com/undefined
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M17RX3
OS
Windows 7 Ultimate 64 bit
CPU
Sandybridge 2820 QM 2.3 ghz
Memory
8 gb
Graphics Card(s)
AMD Radeon 6970m
Sound Card
Integrated
Monitor(s) Displays
Laptop 17"
Screen Resolution
1980x1080
Hard Drives
750 gb mechanical (7,200RPM) Seagate Momentous paired with OCZ Synapse 128 gb SSD cache drive
Internet Speed
55 mbits download, 12 mbits download
Antivirus
Microsoft Security Essentials
Browser
IE11, Mozilla
But if I go to the 'more' tab having already searched and select images under there the previews load and clicking on the pictures enlarges them just fine!!!! Weird. But then if I try another search in the box it will go back to blank images again unless I select 'more' and images from here

Another workaround is if I pull up F12 developer tools and change the user string to internet explorer 7, 8 or 9 then bing images works like a charm. But that's not much good because I have to do that every time

Maybe the problem is Microsoft's end but seeing as our other PC isn't having the same issues I am puzzled
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M17RX3
OS
Windows 7 Ultimate 64 bit
CPU
Sandybridge 2820 QM 2.3 ghz
Memory
8 gb
Graphics Card(s)
AMD Radeon 6970m
Sound Card
Integrated
Monitor(s) Displays
Laptop 17"
Screen Resolution
1980x1080
Hard Drives
750 gb mechanical (7,200RPM) Seagate Momentous paired with OCZ Synapse 128 gb SSD cache drive
Internet Speed
55 mbits download, 12 mbits download
Antivirus
Microsoft Security Essentials
Browser
IE11, Mozilla
Panic seems to be over. For the benefit of others just in case this rears its head again. I was getting frustrated and then I noticed under inprivate browsing no issues with Bing. So as a last thing to try I went to safety - delete browsing history. And now problem is solved!!! So so strange though
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M17RX3
OS
Windows 7 Ultimate 64 bit
CPU
Sandybridge 2820 QM 2.3 ghz
Memory
8 gb
Graphics Card(s)
AMD Radeon 6970m
Sound Card
Integrated
Monitor(s) Displays
Laptop 17"
Screen Resolution
1980x1080
Hard Drives
750 gb mechanical (7,200RPM) Seagate Momentous paired with OCZ Synapse 128 gb SSD cache drive
Internet Speed
55 mbits download, 12 mbits download
Antivirus
Microsoft Security Essentials
Browser
IE11, Mozilla
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